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Casey BMW
Newport News, VA
1,647 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,647 reviews
December 17, 2020
Great people, Friendly, helpful. Will definitely do business with them in the future and I will recommend you all to my friends! Love my car! business with them in the future and I will recommend you all to my friends! Love my car! More
by Melissa
Employees Worked With
Monika Montanez Homs
December 16, 2020
It was great working with Joe H. He handle all my issues and concerns on getting my used vehicle up and running out the door. and concerns on getting my used vehicle up and running out the door. More
by Mz.jordanc
December 15, 2020
Mr. Joe is the BEST salesperson ever. His patience, knowledge and customer service is unmatchable. I've brought three cars from him, I mean that !!!!!!! knowledge and customer service is unmatchable. I've brought three cars from him, I mean that !!!!!!! More
by Kristel. K
December 12, 2020
Joe Hargraves was the best salesman I have experienced in a long time! He cares about the people helps to sale vehicles to! I just purchased a BMW and he provided excellent customer service! The staff I enco a long time! He cares about the people helps to sale vehicles to! I just purchased a BMW and he provided excellent customer service! The staff I encountered was professional and very kind with great customer service as well! More
by mmcswyne
December 08, 2020
Joe Hargraves, my salesman, was just terrific! Wonderful person to deal with, glad I could buy a car from him. If I ever buy another BMW, I would want to buy it from him. person to deal with, glad I could buy a car from him. If I ever buy another BMW, I would want to buy it from him. More
by Connie
Employees Worked With
December 04, 2020
I've purchased all of my BMW's from Casey. This by far was the easiest, most professional experience yet. I was continuously provided with status updates regarding the expected delivery date of my vehicle was the easiest, most professional experience yet. I was continuously provided with status updates regarding the expected delivery date of my vehicle. From building my car, to the live video of my car arriving to the dealership on the car-hauler and to me finally picking it up...was all perfect! The undisputed dynamic duo of sales (Lloyd Howell and Joe Hargraves) made sure that the entire transaction was seamless and worry-free. Joe Hargraves isn't just the best car salesman at Casey BMW, he's the best in the world! More
by brtrent
December 01, 2020
Lloyd Howell & Joe Hargraves make a great team! Very easy to work with, they know their product and are very professional. I would recommend buying a car at Casey BMW and working with Lloyd & Joe. to work with, they know their product and are very professional. I would recommend buying a car at Casey BMW and working with Lloyd & Joe. More
by goombays
November 30, 2020
Everything about this visit was perfect. Joe Hargraves is very professional and took great care of me. I will not buy a vehicle from anywhere else. Lloyd Howell made everything happen as the GM. The finance very professional and took great care of me. I will not buy a vehicle from anywhere else. Lloyd Howell made everything happen as the GM. The finance dept. had me in and out in under 30 minutes.Thanks again. More
by broyal64
November 30, 2020
Absolutely AMAZING experience and staff. HUGE thank you to Mr. Joe Hargraves for his patience, knowledge, and unbelievable kindness!! Thank you Casey BMW for making our experience so wonderful!! to Mr. Joe Hargraves for his patience, knowledge, and unbelievable kindness!! Thank you Casey BMW for making our experience so wonderful!! More
by crutcq
Employees Worked With
November 29, 2020
I had a great time with Kellen he did a supper job I am very pleased. He is not pushy that's good. He should get a raze . very pleased. He is not pushy that's good. He should get a raze . More
by Cindybrock1213
