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Casey BMW
Newport News, VA
1,647 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,647 reviews
January 06, 2021
Don was very helpful with my selection and purchase of my X1. He showed me the features of the car and answered my questions about the vehicle. He was polite and friendly and made me feel comfortable with th X1. He showed me the features of the car and answered my questions about the vehicle. He was polite and friendly and made me feel comfortable with the process. More
by GDM
December 31, 2020
Mr. Kellen Poto provided me with exceptional customer service. He is extremely patient, pays attention to detail and went out of his way to make sure that I was 100% satisfied and well taken care of. He service. He is extremely patient, pays attention to detail and went out of his way to make sure that I was 100% satisfied and well taken care of. He assisted me with building my brand new 2021 X5 (M-class) from scratch. I wanted it built before my birthday (within a short window) and he delivered! I love it so much! Kellen’s customer service and the way my new SUV looks have exceeded my expectations. I would definitely buy another BMW from Kellen and I would wholeheartedly recommend his services to family and friends! More
by Latisha
Employees Worked With
Kellen Poto
December 29, 2020
There was no selling necessary. I have been sold in BMW for many years. My relationship with Jason in service, and now with Kellam, who completed a very smooth purchase and financing experience for the aut for many years. My relationship with Jason in service, and now with Kellam, who completed a very smooth purchase and financing experience for the automobile that I wanted, resulted in my choice to continue dealing with Casey BMW and I am sure I will again in the future. Thanks to all of you at Casey and have a happy new year. More
by MJakobowski
Employees Worked With
Kellen Poto
December 26, 2020
Great experience with Kellen in sales and Dennis in finance. Also, AJ in service was professional and pleasant. I would recommend this dealership to all. finance. Also, AJ in service was professional and pleasant. I would recommend this dealership to all. More
by T Williams
December 23, 2020
It was a pleasant experience and she made everything go smoothly from first meeting her trough the whole sales process. I would recommend her to anyone in the future. smoothly from first meeting her trough the whole sales process. I would recommend her to anyone in the future. More
by Gallagherk948
December 23, 2020
Joe made my transaction which started with me in Tampa so pleasant and easy. He picked me up at the airport, handled the transaction, had my car ready and waiting and let me take him for a spin around the bl pleasant and easy. He picked me up at the airport, handled the transaction, had my car ready and waiting and let me take him for a spin around the block. I only wish I lived in the area so I could continue to do business with him and Casey BMW. I highly recommend the entire group. Great job everyone and thank you again for a great experience. Robin Bonanno Racing More
by Robin Bonanno Racing
December 23, 2020
I had an awesome experience! Everyone was so friendly The salesperson was very knowledgeable of the vehicle I chose. I would definitely recommend Casey BMW to others. salesperson was very knowledgeable of the vehicle I chose. I would definitely recommend Casey BMW to others. More
by vabrothers
Employees Worked With
Matt Connolly
December 20, 2020
Kellen was wonderful, genuine, professional, and made the experience unlike any other auto purchase experience. Very patient, attentive to our needs, and could not be more pleased with the outcome. Thank y experience unlike any other auto purchase experience. Very patient, attentive to our needs, and could not be more pleased with the outcome. Thank you Kellen and Casey BMW. More
by Chris
December 18, 2020
Monika and the team at Casey really worked with me to tailor a good deal to my liking on a brand new vehicle. It’s my first time getting a car on my own and I appreciate all the effort they put in walkin tailor a good deal to my liking on a brand new vehicle. It’s my first time getting a car on my own and I appreciate all the effort they put in walking me through the process. More
by Idris
December 17, 2020
Casey does not act like they are the only BMW dealer in town. They have always taken good care of me Even though they are not the closest BMW dealership to where i live on the south side, they are the be town. They have always taken good care of me Even though they are not the closest BMW dealership to where i live on the south side, they are the best. And their loaner car program, where they pick up your car for service is great. Monika Homs is an excellent sales person who worked very hard on my deal. Very pleasant and knowledgeable. She brings credibility to her job and it shows. More
by BruceBreedlove
