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Casey BMW

Newport News, VA

4.8
1,647 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,647 reviews

February 06, 2021

Mr. Joseph W. Hargraves, Jr., Client Advisor, Casey BMW If your car purchase experience has been challenging, discouraging, and leaving you empty handed, STOP!!! Look no further. I confidently recom More

by k.joan.weaver
Customer Service
Quality Of Work
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Recommend Dealer
Yes
Employees Worked With
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. George Marrow
February 02, 2021

This was my first BMW and my first purchase from a Casey dealership. The entire buying process was surprisingly easy and went relatively quickly. Jon Garcia (sales) and Dennis Grant (finance) were very kno More

by Aprilgirl
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Recommend Dealer
Yes
Employees Worked With
JonHenry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2021

Staff was very friendly, respected all COVID standards. I found that sales service was fast and easy which is incredible. Team is very knowledgeable and help answer every question. More

by gromero1
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Recommend Dealer
Yes
Employees Worked With
Donald Morrow
January 28, 2021

I know this is a BMW dealership, but with REYES here, it's the only place I'll ever have my AUDI serviced! He's very thorough and honest. Thanks Francine, Service Advisor, for help with understanding the More

by TEACHERSUZY76
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Recommend Dealer
Yes
Employees Worked With
FRANCINE STEWART, REYES VILLEZCAS,ROB WALKER, Susan Potter
January 28, 2021

Don is a total professional. He's knowledgeable, courteous and very helpful. He went the extra mile by helping me get my old car back home when he clearly did not have to. More

by bsteiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Morrow
January 23, 2021

Awesome sales rep and very professional! He cares about making his customers happy! Made customer feel important and went above and beyond to satisfy my needs! More

by Brandiburnett22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2021

My husband and I thoroughly enjoyed our engagement with Kellen, Dennis, and the staff at Casey BMW. The professionalism and dedication to our purchase was exemplary. More

by KT Vick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kellen Poto
January 17, 2021

To service my M240i, the dealership picked up my car at my home in Williamsburg and left a loaner car at no charge. My car was ready the next day and the service department accepted a coupon for a $100 dis More

by august bender
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Recommend Dealer
Yes
Employees Worked With
Chris Culp
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2021

Great sales and service experience , very attentive to my automotive needs overall great job ,if you are looking for a new car go see Lloyd Howell More

by Legrand50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Hargraves , Mike Bullus
January 14, 2021

Don helped me purchase a custom BMW 5 series 2021. Excellent knowledge of the product and available options. Don is very courteous and thoughtful and researches carefully answers to my questions. He More

by howard.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Morrow
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