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Casey BMW
Newport News, VA
1,648 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,648 reviews
March 15, 2021
Everytime I come to Casey BMW Kellen Poto makes sure I get the best service. He also goes above and beyond to make sure you walk out with something your like with a fair price I would recommend hi get the best service. He also goes above and beyond to make sure you walk out with something your like with a fair price I would recommend him any day More
by Egladden0623
Employees Worked With
Kellen Poto
March 10, 2021
Don offered exceptional service with no pressure to make my purchase. Very informative. Amanda explained features with great knowledge and PATIENCE. Both Don and Amanda told me I could call them any my purchase. Very informative. Amanda explained features with great knowledge and PATIENCE. Both Don and Amanda told me I could call them anytime with questions. I will definitely recommend Casey! More
by wanda
Employees Worked With
Donald Morrow
March 10, 2021
Jon’s definitely a great salesman was like hanging out with an old friend excellent team environment no pressure to buy will definitely be when it’s time for an upgrade with an old friend excellent team environment no pressure to buy will definitely be when it’s time for an upgrade More
by Mrsolomon71
Employees Worked With
March 09, 2021
He was very knowledgeable of the different makes and models of bmw. He could explain the different types of engines and was confident in explaining the components on the vehicles. Easy with walking me t models of bmw. He could explain the different types of engines and was confident in explaining the components on the vehicles. Easy with walking me through the ordering and customizing my 540i. He listened to my needs and observed I enjoy to drive and didn’t force me into a 4 cylinder. As much as I wanted a vehicle sooner he convinced me and closed me on going to South Carolina to pick up my car and get the ultimate driving experience. Thank you for your help. The only negative thing I’d have to say was there wasn’t a 540 2021 in the dealership to test drive. I had to drive an older model..... More
by Shannon Weber
March 09, 2021
I’m super late writing this review. I purchased my BMWx4 Jan 2020 and absolutely love it. Joe is the best and it truly shows! Jan 2020 and absolutely love it. Joe is the best and it truly shows! More
by nolared
March 06, 2021
Awesome customer service. Sales staff were very knowledgeable and friendly. Test drive went smooth and Kellen showed all the upgrades and features. Piece of vehicles were comparable to other dealer knowledgeable and friendly. Test drive went smooth and Kellen showed all the upgrades and features. Piece of vehicles were comparable to other dealerships. More
by k9ngtwrer
Employees Worked With
Kellen Poto
March 06, 2021
My intent when going into Casey BMW was solely to test drive a car to figure out what I’d like to get in the future; however, I met the most charismatic salesman ever and could not leave without making a drive a car to figure out what I’d like to get in the future; however, I met the most charismatic salesman ever and could not leave without making a purchase! Jon was very knowledgeable friendly, and funny. He very patiently showed me how to work the features in my new vehicle, and even went so far as to set up and program apps and features while I was tied up with paperwork. The dealership itself was clean and I felt very comfortable in it during this pandemic. The finance manager was also friendly and professional and made me feel very comfortable while signing my life away lol.. I would definitely purchase from this dealership again, and Jon Garcia will be my forever salesman! More
by cindywriley
March 06, 2021
Kellen demonstrates the ability to be straight forward but not pushy. He worked diligently and got my family a payment within our budget and did it all in less than 48hours. but not pushy. He worked diligently and got my family a payment within our budget and did it all in less than 48hours. More
by jcheely1
Employees Worked With
Kellen Poto
March 02, 2021
I’ve had my bmw 335i for a month now and I am greatly pleased to say if it wasn’t for Kellen Poto , I probably wouldn’t have got it. So happy I did. Great customer service and salesman overall. Thank You pleased to say if it wasn’t for Kellen Poto , I probably wouldn’t have got it. So happy I did. Great customer service and salesman overall. Thank You. More
by Itzdeuce757
Employees Worked With
Kellen Poto
March 02, 2021
Not too pushy but provided excellent information. Gave me the time required to make a decision and the transaction was painless. Provided several options of warranty to consider the time required to make a decision and the transaction was painless. Provided several options of warranty to consider More
by doug
