Casey BMW

Great customer service and they did not make it a all day buying experience . We looking for a used vehicle and came out with a new one. Lloyd and general manager jimmy( I think) were great. day buying experience . We looking for a used vehicle and came out with a new one. Lloyd and general manager jimmy( I think) were great. More

Your service and product made it easy to switch from Porsche to BMW. As a traditional Mercedes customer we view you at par if not better than the service at Mercedes and head and shoulder above Porsche. Porsche to BMW. As a traditional Mercedes customer we view you at par if not better than the service at Mercedes and head and shoulder above Porsche. We assume that your maintenace and repair service will be just as satisfying. More

This is the second time I’ve gone to Casey to purchase a BMW, and I will go back. Lloyd Howell was the sales rep, and he did a great job. What I appreciated most about this buying experience was MR Howell BMW, and I will go back. Lloyd Howell was the sales rep, and he did a great job. What I appreciated most about this buying experience was MR Howell’s knowledge of BMWs and his prompt and detailed follow up. I would highly recommend Casey BMW and MR Howell in particular…he is a true professional. More

Sammie was the best. He actually made the painful process of buying a car nice and pretty quick. He did not play games and so brought a 2012 BMW 528i. of buying a car nice and pretty quick. He did not play games and so brought a 2012 BMW 528i. More

Our experience with Casey BMW, and especially with Lloyd Our experience with Casey BMW, and especially with Lloyd Howell, was very positive and enjoyable. Over the course of one week, during which we w Our experience with Casey BMW, and especially with Lloyd Howell, was very positive and enjoyable. Over the course of one week, during which we were selecting and purchasing a new BMW, Mr. Howell was very knowledgeable, courteous and helpful. He was also promt and responsive in meeting with us and responding to phone calls and emails. The dealership showroom is clean, uncluttered, and quiet - - a very nice atmosphere. The Casey BMW team is very customer focused and enjoyable to work with. More

My experience was absolutely outstanding in every sense. Prior to visiting Casey BMW I had already received several bottom line prices on a used BMW 530i and some trade-in offers on my car from other dealer Prior to visiting Casey BMW I had already received several bottom line prices on a used BMW 530i and some trade-in offers on my car from other dealers. I provided Casey BMW the opportunity to beat their competitors without telling them what exactly the other dealer prices were or their offer for my trade-in...Casey BMW clearly beat them on both accounts. While making the quick purchase with my entirely family attending, our salesperson orderd pizza for my kids and made the transition easy and exciting. It's important to mention, after having drug my kids around several dealers to get their opinion, that even they noticed how nicely we were treated at Casey BMW. The used car I purchased did have one slight questionable safety issue that our salesperson noticed and quickly mentioned to us, however, they also offered to look at and repair it as necessary the following business day (this was on a weekend). Upon meeting the General Manager, he extended the offer for his service department to address any other issue that I may find in the coming days...this is on an older used car that clearly stated "As Is - No Warranty." I promptly made a list of minor things and dropped off the car with the service department - - and was even offered a loaner while they had it...did I mention that I purchased an older used car that came with no warranty?! Up to this point, as a very satisfied customer, Casey BMW earned my loyalty and I would definitely make this my first stop when I'm ready to upgrade again. More

The overall proess was good. Matthew was very friendly and helpful. Everyone in the dealership was professional and knowledgable about the cars. Matthew worked hard to earn about business. Did not enjoy and helpful. Everyone in the dealership was professional and knowledgable about the cars. Matthew worked hard to earn about business. Did not enjoy the negotiation process but that is a part of car buying. More

My experience with Casey BMW, Newport News,VA was awesome. My sales team was wonderful and I would definitely purchase again and have already been referring my friends and clients to them. awesome. My sales team was wonderful and I would definitely purchase again and have already been referring my friends and clients to them. More

matt was very at his job! he answered all my question that i need to no and treated me and my family with the up most respect! he got us the best deal possiable and i would buy from him again! everybody that i need to no and treated me and my family with the up most respect! he got us the best deal possiable and i would buy from him again! everybody at casey made us feel welcome!matt found exactly what i wanted in my car and took the time with me and went over evrything with me about my car and made sure i knew my car inside and out! i will recommed him to my family and friends! More

This was the best car buying experience I have ever had with any purchase of all three BMW dealerships. This is the third BMW that I have owned and Matt made it happen. He was attentive to all of my need with any purchase of all three BMW dealerships. This is the third BMW that I have owned and Matt made it happen. He was attentive to all of my needs and worked with me to ensure that I was taken care of. He consistently keep me informed and answered all of my questions. He was instrumental in the purchase of my new 2011 X3. Originally, I only went in to have fluids filled on my 2010 X3 and his friendly approach and demeanor lead me into trading in my 2010 for the 2011 that I was looking at in the show room. Of the three client advisers I have worked with, all at different dealerships, I rate him number 1. I have so far recommended him to two other possible clients because of this and will recommend him to anyone else that is looking to purchase a new vehicle. More