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Casey BMW
Newport News, VA
1,663 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,664 reviews
October 28, 2010
BMW offers 4 yr/48 month "free" service, yet Casey BMW still wants to charge you for state inspections - unlike ANY other premium car line (Lexus/Infinity/Acura, etc) dealer in our area. Every time I cal still wants to charge you for state inspections - unlike ANY other premium car line (Lexus/Infinity/Acura, etc) dealer in our area. Every time I call or visit (twice before, i find them no more friendly than any other dealership I have aver used before. More
by PLR0602
Employees Worked With
Mt service attendant/team leader
February 01, 2010
The reason for my negative review is do to the workers at the dealership had a accident with my BMW they showed the accident to the service mrg who was only about 10 seconds away from me in the waiting area the dealership had a accident with my BMW they showed the accident to the service mrg who was only about 10 seconds away from me in the waiting area and move the car outside away from where they said the accident occurred and the they came and got me to look at the car. They had the vehicle for 16 days did not fix it then when I arrange to have the vehicle fix by another repair shop the took their loaner away and now over a month later they have not paid for the repairs and the rental and the diminish value of the vehicle. More
by Cavaleir2006
Employees Worked With
Jason Stamer Chris Cilp
January 01, 2006
While my current BMW was in for service I found a new BMW on the lot that I was interested in. Spoke to sales person who gave me a brochure and his card. I returned 2 days later and waited for sales person on the lot that I was interested in. Spoke to sales person who gave me a brochure and his card. I returned 2 days later and waited for sales person to finsh with another customer...he said he would be done in a few minutes. After 45 minutes I left to take care of some other business and returned about 1 hr later...sales person still busy but said he would be with me momentairly. I told him I only had a couple of questions. Over 30 min later I was still waiting so left. I called the sales person the next day and told him what I was interested in. He never called me back. More
by gksailor
March 17, 2005
This was not my first visit to a BMW dealership, but because of the attention and customer service it is where I purchased. I have never owned a BMW but I did lots of research prior to buying from Casey because of the attention and customer service it is where I purchased. I have never owned a BMW but I did lots of research prior to buying from Casey. Everyone at this dealer treated me well, and they were very friendly. The entire process was a pleasant one, and they went above and beyond to accomodate my desires. I would recommend this dealreship to anyone who's looking or serious about buying. More
by lavish12
Employees Worked With
Kevin Kramer/Lloyd Howell
