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Casey BMW
Newport News, VA
1,646 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,646 reviews
April 05, 2013
This is my second BMW and I have only gone to Casey BMW for sales or service needs because they are totally awesome in their customer service, they are very honest and considerate of your time and needs. for sales or service needs because they are totally awesome in their customer service, they are very honest and considerate of your time and needs. I dont think I have ever worked with a better team of people at any other car dealership than the folks at Casey BMW. Wayne Heath is one the kindest, most honest people I know when it comes to helping meet your needs. The dealership is very very clean and everyone I have encountered either in person or on the phone is very respectful and professional. AWESOME JOB EVERYONE!!!!! Thank You Wayne for making this last experience a totally grand one!!! More
by sexz1
Employees Worked With
Wayne Heath
April 05, 2013
I just purchased a 2013 BMW 328i from Casey. Forrest Bailey was very knowledgable and extremely helpful in finding what I wanted. He took lots of time explaining everything. This is my second Casey BMW. Bailey was very knowledgable and extremely helpful in finding what I wanted. He took lots of time explaining everything. This is my second Casey BMW. Over the years I have always been very pleased with the Casey BMW service department and will continue to return with my new car for that excellent service I have received in all areas. Anita B More
by asbolger70
April 04, 2013
Staff was friendly, helpful and willing to go the extra mile. Was able to get a great deal on a 2008 BMW 128i convertible that was in great shape. The manager pulled up the complete service history on th mile. Was able to get a great deal on a 2008 BMW 128i convertible that was in great shape. The manager pulled up the complete service history on the car for my peace of mind. More
by known2some
March 26, 2013
Joseph Hargraves is a fantastic sales agent with Casey BMW. I can't emphasize the knowledge, character, overall great sales aptitude he has with his associates! He has a great rapport with his clients an BMW. I can't emphasize the knowledge, character, overall great sales aptitude he has with his associates! He has a great rapport with his clients and I would highly recommend Joe as the best sales associate at Casey BMW. He was able to professionally handle any questions I had about the 335 D that I purchased at Casey. Fantastic Job, Joe! More
by dross123
Employees Worked With
March 22, 2013
Excellent experience with Forest and the Casey BMW team. Forest was very attentive to our needs and helped place us in a truck that we love. We will definitely be Casey BMW customers in the future. Forest was very attentive to our needs and helped place us in a truck that we love. We will definitely be Casey BMW customers in the future. More
by Scott0192
March 20, 2013
I have purchased numerous vehicles from Casey BMW, through Wayne Heath. My experience has always been excellent and price and delivery have been top drawer. Their service department is outstanding a through Wayne Heath. My experience has always been excellent and price and delivery have been top drawer. Their service department is outstanding and goes out of its way to please. Highly recommend. More
by bogiedave
Employees Worked With
Wayne Heath
March 19, 2013
We recently purchased our third BMW and have been very pleased with both Duncan and Casey BMW. Duncan was great about keeping in touch with us while not pressuring a decision and the delivery experience pleased with both Duncan and Casey BMW. Duncan was great about keeping in touch with us while not pressuring a decision and the delivery experience was much better than either of our two previous purchases. More
by CoxDJ
March 18, 2013
I have not purchased a new car in over 10 years. My experience with Casey BMW was simply fantastic. Mr. Joe Hargraves was professional , kind, patient and very knowledgeable. He listen to what I had experience with Casey BMW was simply fantastic. Mr. Joe Hargraves was professional , kind, patient and very knowledgeable. He listen to what I had to say, did not pressure me and really made the entire experience of purchasing my new car so enjoyable. I was so impressed with Mr. Hargraves that the next day when I went to pick up my car, I brought my girlfriend with me to meet him. She is now interested in purchasing a new vehicle. I am going to recommend to all of my friends and family that if they are looking for a stress free experience when purchasing a car to visit Mr. Joe Hargraves and Casey BMW. Thanks you so much Joe... Ms. Ratcliff More
by PAGE2013
Employees Worked With
