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Casey BMW

Newport News, VA

4.8
1,646 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,646 reviews

August 03, 2013

I want to truly thank the Casey BMW team in Newport News, VA. They were always professional and most importantly the team believes in their product. Finally I want to give a huge thanks to Mr. Joe Hargrave More

by Earl49
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
Aug 05, 2013 -

Casey BMW responded

Hi Earl, and thanks for taking the time to write a recommendation! We're so pleased to hear that your experience with Joe was a great one. Congratulations on your new BMW; please let us know if you need anything else!

August 02, 2013

The team members of the Casey BMW Group are simply awesome! I want to especially commend Joe Hargraves for his assistance in helping us purchase our beautiful new 550! Joe is professional, enthusiasti More

by COVIN2
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Recommend Dealer
Yes
Employees Worked With
Aug 05, 2013 -

Casey BMW responded

We loved reading your review! Thanks for taking the time to recommend Joe, Lloyd, and Casey BMW, and please don't hesitate to contact us if you need anything else.

July 31, 2013

Definitely!!! Duncan spent several hours with us demonstrating all of the different sub models of the X5 with us and also letting us test drive each one. We were comparing the X5 to a few other lux More

by micbru47
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
Duncan Sullivan
Aug 01, 2013 -

Casey BMW responded

Thanks for the recommendation! We're glad to hear Duncan was such a great help - please let us know if there is anything you need in the future.

July 30, 2013

Duncan expertise on the car we were purchasing was awesome. He was a great salesman not overbearing. I would recommend Duncan as well as the dealership to my friends and family. More

by devinp50
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Friendliness
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Recommend Dealer
Yes
Jul 30, 2013 -

Casey BMW responded

Thanks so much for the review of Duncan! Please let us know if we can be of further assistance.

July 29, 2013

I recently purchased a new 5-Series BMW and was assisted by Dan Williams. The whole process at Casey BMW was the most professional car purchase I have ever made to date. The atmosphere is professional and More

by Tspencer123
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Price
Recommend Dealer
Yes
Employees Worked With
Dan Williams
Jul 29, 2013 -

Casey BMW responded

Thanks for the kind words about Dan and Casey BMW! We welcome you to the Casey family, and look forward to working with you in the future.

July 28, 2013

Casey BMW sales will continue increase as long as the rest of the salesperson(s) continue to treat all of their customers as good or even better than the service that we received from Mr. Rob Collins. H More

by Djklmh
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Quality Of Work
Friendliness
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Recommend Dealer
Yes
Jul 29, 2013 -

Casey BMW responded

Thanks for the kind words about Rob! Please don't hesitate to contact us if you need anything else.

July 28, 2013

I stopped in with the intention of just looking. Forrest met me in the parking lot and brought me to the exact car that I had been researching. He explained the features of the car and the test drive convin More

by Matt.b1972
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Recommend Dealer
Yes
Jul 29, 2013 -

Casey BMW responded

Congratulations on your new 328i! Thanks for taking the time to share your experience with Forrest.

July 26, 2013

This was just an overall great car buying experience. Easy all the way around with everything we needed! The staff was very attentive and helped us with all of our needs. Awesome job! I highly recommend! More

by mhayes712
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 29, 2013 -

Casey BMW responded

Thanks for the recommendation! Please let us know if you need anything else.

July 26, 2013

Outstanding customer service and knowledge of vehicles. Made sure I understood all features of the vehicle and even offered to deliver the car to my home since I live so far away. Would definitely deal wi More

by cgoode864
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2013 -

Casey BMW responded

We're so happy to hear about your great experience! Thanks for taking the time to write a review.

July 25, 2013

My husband & I drove 3 hours to meet Forrest. Forrest My husband & I drove 3 hours to meet Forrest. Forrest was attentive and knowledgable. We couldn't be more pleased with the service we received. More

by ChantalH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2013 -

Casey BMW responded

Thank you for the recommendation of Forrest! We're happy he was able to assist you, and look forward to serving you in the future.

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