Casey BMW

As a result of the superior service received from Rob Collins during a prior BMW purchase, I requested his support for this sale. From the moment we arrived at the dealership for our appointment, Rob gav Collins during a prior BMW purchase, I requested his support for this sale. From the moment we arrived at the dealership for our appointment, Rob gave my wife and I his full attention. He was, extremely professional, helpful, courteous, and thorough. Most importantly, Rob listened. After discussing our vehicular needs and desires, he identified two BMWs that matched what we were looking for. After a test drive we, leased both of them. Rob and the Sales Manager were very helpful in providing appropriate buying/leasing options. We greatly appreciated the time and efforts taken to make this experience as enjoyable as possible. More

Rob Collins was extremely helpful from the get go when we arrived at the dealership for an appt. Very cordial and friendly. He focused right in on some used vehicles we had reviewed online and we were able arrived at the dealership for an appt. Very cordial and friendly. He focused right in on some used vehicles we had reviewed online and we were able to test drive immediately. He was very informed with the various car packages. We also test drove a new vehicle also which was also a good and informative experience. Once we settled in on a new vehicle we wanted to purchase, he and the sales manger were very helpful in providing our buying options. We appreciated the time and effort he made to make this long process enjoyable. More

Great person to work with! He gave us a great deal and really helped us. We are now proud owners of a BMW x5! Reqlly recommed this salesperson. He really helped us out really helped us. We are now proud owners of a BMW x5! Reqlly recommed this salesperson. He really helped us out More

This is the 3rd BMW I bought from Casey BMW. The last two from Wayne Heath. He is very much a professional, and goes to bat for you. He is honest, sincere, and knows what he is talking about. Most important from Wayne Heath. He is very much a professional, and goes to bat for you. He is honest, sincere, and knows what he is talking about. Most importantly, he is respectful of the buyer, and works with you without any pressure. He treats people like they want to be treated. Regarding Casey, everyone, the car detailers, the sales manager, Lloyd, the receptionist, and the service advisors, (Mike and Joe) are professional and most courteus. If in Eastern Virginia, especially Hampton Roads area this is the place to go if you want sales/service on a BMW. Call Wayne, he can be trusted. More

Great servive the second he tackled me in the parking lot. Test drove two cars. Very happy with what I bought. Will recommend forrest to others in va. lot. Test drove two cars. Very happy with what I bought. Will recommend forrest to others in va. More

Forrest Bailey was our salesman. He did a terrific job, and explained all the features of the 2 different cars we were considering. I highly recommend Mr. Bailey! He was extremely patient! He was a good, b and explained all the features of the 2 different cars we were considering. I highly recommend Mr. Bailey! He was extremely patient! He was a good, but fair negotiator as well. More

Forrest Bailey came out and met us in the RAIN. Torrential RAIN.....he was the only one who did this after we visited several dealerships that day, he came right up to us, was friendly and helpful. Torrential RAIN.....he was the only one who did this after we visited several dealerships that day, he came right up to us, was friendly and helpful. When we were very specific about a type of car, he located it, and after some talk we SIGNED on the dotted LINE!!! HE WAS AWESOME in human form, a little soggy but very friendly!!! More

We had a great experience with Rob. We were very direct with Rob and he was honest an consultative in his approach. He was able to help us find a hard BMW 135is. He worked hard to get the allocation and ma with Rob and he was honest an consultative in his approach. He was able to help us find a hard BMW 135is. He worked hard to get the allocation and make this purchase very easy. I would buy again from Rob in a heartbeat. Lenny BTW we tried other dealers close to us and had trouble getting calls back and the willingness to go the extra step to find what we were looking for was non existent. More

Forrest was a great client advisor and took the time to determine our expectations so that we could find the right car. He communicated very well and made sure the buying process was as smooth as possibl determine our expectations so that we could find the right car. He communicated very well and made sure the buying process was as smooth as possible. This was a very positive experience and we couldn't have been more pleased. We will definitely come back to Casey BMW for our next purchase. Thanks again Forrest and the Casey team!!!! More

The entire experience of buying my Z4 was exceptional. Didn't have to worry about negotiating and the whole buying process went very smoothly. Duncan was great at keeping me updated about when my car woul Didn't have to worry about negotiating and the whole buying process went very smoothly. Duncan was great at keeping me updated about when my car would be coming and had most of the paperwork ready so it did not take long to pick up the car. More