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Casey BMW

Newport News, VA

4.8
1,646 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,646 reviews

November 12, 2013

Rob did an outstanding job and will highly recommend him to my friends in the future. Also, the people at the dealership were extremely friendly, courteous, and helpful. There was no pressure to buy and I t More

by carloscepeda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2013 -

Casey BMW responded

We are proud to hear the Rob and the entire Casey BMW staff were able to provide you with an excellent car buying experience! We appreciate your recommendation and look forward to serving you in the future. Enjoy your new car!

November 07, 2013

Lloyd.....thank you so much for helping me with my car purchase. Some would have been stressed or unwilling to go the extra mile, but not you; with a smile, you continued to listen and explain how we woul More

by acornick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lloyd Howell, Rob Collins
Nov 09, 2013 -

Casey BMW responded

Thank you for sharing your recent experience at Casey BMW! We are very happy to hear that Lloyd and Jimmy were able to treat you like family and help find the perfect BMW for you in a professional and friendly manner. We appreciate your continued business and recommendation and look forward to continuing to serve you in the future. Enjoy your new BMW!

November 01, 2013

Traveling from Ocean City MD in search of a specific 2013 X5, 5.0 i located my choice at Casey. working initially with Rob through email he provided great information and once i arrived at the dealership to More

by mrepass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2013 -

Casey BMW responded

Thanks so much for taking the time to let us know about your recent visit to Casey BMW! It's great to hear that Rob and the rest of the Casey team were able to provide you with a top notch car buying experience and that you're enjoying your new X5. Please let us know if there is anything else we can do for you, and we look forward to working with you again in the future! Thanks again!

October 30, 2013

Rob Collins is the best -- I could not be happier with my new BMW 740Li. Rob was attentive to my needs, customer-service oriented, and an expert at helping me get the car that I wanted for the best price an More

by ellengajda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2013 -

Casey BMW responded

Thank you for sharing your recent experience at Casey BMW! We are happy to hear that Rob was able to exceed your expectations and provide you with an excellent car buying experience. We are glad you were able to find the perfect vehicle for you at an excellent price. We appreciate your kind words for Rob and Casey BMW and please let us know if there is anything we can assist you with in the future. Enjoy your new 740Li!

October 30, 2013

I started my search using the internet so was somewhat apprehensive. Duncan Sullivan made the entire experience great; from beginning to end. He responded to my searches and found the perfect car for More

by tad5460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2013 -

Casey BMW responded

Thank you for letting us know about your recent experience with Casey BMW. We are glad you were able to take advantage of our online inventory and Duncan was able to make your entire car buying experience an excellent one. We appreciate your business and please let us know if there is anything we can assist you with in the future.

October 23, 2013

Thanks to Duncan Sullivan for finding us an excellent trade-in deal on a 128i, and to Dan Deir for his Professionalism in processing the Paperwork. More

by fusaro2licola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 23, 2013 -

Casey BMW responded

Thank you for sharing your recent experience at Casey BMW! We are happy to hear that Duncan and Dan were able to provide you with an excellent car buying experience while finding the perfect vehicle for you at an excellent price. We appreciate your business and please let us know if there is anything we can assist you with in the future.

October 16, 2013

Our client advisor Forrest Bailey had a very professional and pleasant manner and made us very comfortable with our decision to switch from an ACURA RL to BMW 528i. Forrest's knowledge of the vehicle we More

by Oxton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2013 -

Casey BMW responded

Richard and Mary Ann, thank you for sharing your recent experience at Casey BMW! We are happy to hear that Forrest was able to go above and beyond your expectations and provide you with an excellent car buying experience. We are glad you were able to find the perfect vehicle for both of you and your after sales care has been excellent. We appreciate your business and look forward to continuing to serve you in the future. Enjoy your new BMW 528i!

September 23, 2013

I and my family came looking for a BMW and Mr. Forrest helped us find the perfect car. He told us of the benefits about BMW and showed the right car for our budget. I been to many dealers and Casey and Fo More

by Geider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2013 -

Casey BMW responded

Thank you for letting us know about your recent visit to Casey BMW! We are very happy to hear that Forrest was able to provide you and your family with an excellent car buying experience while finding the BMW that was perfect for all of you. We appreciate your recommendation and look forward to serving you in the future. Enjoy your new BMW!

September 22, 2013

Outstanding service and Duncan Sullivan and Ray helped me to purchase a vehicle. An awesome experience. Received excellent experience with my purchase of a 2011 BMW. Duncan is patient, thorough, follow up More

by vjoneshilda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2013 -

Casey BMW responded

Thank you for sharing your recent experience at Casey BMW! We are happy to hear that Duncan and Ray were able to provide you with an excellent car buying experience while finding the vehicle that was perfect for you. We appreciate your business and let us know if there is anything we can assist you with in the future. Enjoy your new BMW!

September 22, 2013

From the first handshake to the last, our experience with Casey BMW was beyond expectations. We originally were assisted by Wayne Heath. When we returned to the dealership, Wayne was working with other clien More

by sportschictkd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2013 -

Casey BMW responded

Thank you for letting us know about your recent visit to Casey BMW! We are very happy to hear that Rob was able to provide you with an excellent car buying experience while answering all of your questions and highlighting the many features of the 528i. We appreciate your kind words about Rob and the entire Casey BMW staff. We appreciate your recommendation and look forward to assisting you in the future!

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