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Casey BMW

Newport News, VA

4.8
1,646 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,646 reviews

July 02, 2014

'EASY AND PAINLESS" Duncan made it easy and painless to purchase my new BMW! Thank you for such great service and reliable information. All the employees my husband and More

by Davie1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dier
Jul 03, 2014 -

Casey BMW responded

It makes us proud to hear that Duncan provided you with a positive and stress free buying experience! Thank you for coming to Casey to find your new BMW. We are happy to have helped and are glad you are enjoying it. Please let us know if you ever need anything else!

June 30, 2014

Purchase of BMW X1 Duncan Sullivan was my sales representative and he did an excellent job with my purchase of a new 2014 BMW X1 sDrive 28i. I can truly say he went abo More

by nickenst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2014 -

Casey BMW responded

We are glad to hear that Duncan provided you with a positive buying experience and got you into the BMW to fit your needs! It makes us proud to hear that be went above and beyond and that you left satisfied. Our customers deserve the best experiences no matter the reason they are in our dealership. Enjoy your new X1 and please let us know if you ever need anything else!

June 28, 2014

Awesome I had been looking for a CPO X5 for almost 3 years. My biggest challenge was I wanted a very specific X5. I started working with Duncan in May and he More

by ColonialT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2014 -

Casey BMW responded

We are proud to hear about the wonderful experience Duncan provided you with when purchasing your X5! It's great that he followed up and kept you well informed every step of the way. Our customers should enjoy getting a new vehicle and deserve to have everything they want in a car since it is a big purchase. Thank you for trusting Casey to help you get the vehicle to fit your needs and we hope to see you back. Enjoy your new X5!

June 24, 2014

New car purchase Michael Russell was great to work with during our decision on buying a new car. He was very professional and knowledgeable about all of our questions. More

by Scituate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Russell, Mike Russell
Jun 24, 2014 -

Casey BMW responded

We're glad Michael took such great care of you throughout your car buying experience, Sue! It makes us proud that he shared his knowledge and helped you find a vehicle to fit your needs. It's great to hear that you'll be back and we appreciate your recommendation. We look forward to seeing you again in the future!

June 18, 2014

my experince at casey bmw First off all the overall experience was exceptional, my sales Dan Williams along with his used car Manager Ray Calupitan these guys were just grea More

by fegigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Williams, Dan Dier
Jun 19, 2014 -

Casey BMW responded

Mr. and Mrs. Ellington, thank you for taking the time to share your wonderful experience at Casey! We are glad you decided to purchase from us and that our team made you feel comfortable and welcomed. We appreciate your continued business and recommendations and look forward to seeing you next time. Enjoy your new vehicle!

June 12, 2014

Our first BMW Joe was very helpful and always keep in touch with us to ask if there was any problem with the car. He is friendly and very proffesional. Thank you Jo More

by Garcia Fam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Hargraves
Jun 13, 2014 -

Casey BMW responded

We are glad Joe was so helpful in your purchase of a new BMW! Thank you for your kind words about him and taking the time to write this review. We are glad you chose Casey and hope to see you back for any future needs!

June 11, 2014

Purchase of BMW328i Duncan Sullivan was my sales representative and I have found him to be conscientious, thorough and extremely accommodating. He has been available to m More

by rbtantonio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Williams
Jun 12, 2014 -

Casey BMW responded

We are glad to hear that Duncan provided you with great customer service and and positive experience at Casey BMW! Thank you for choosing to purchase from us and giving us a chance to help you find a vehicle to fit your needs. Enjoy your new vehicle and we hope to see you back!

June 11, 2014

Duncan and Ray My wife and I went to Casey BMW because they had a Chevy Tahoe that we were interested in. After a brief but pleasant conversation with Duncan and Ra More

by jdg560
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2014 -

Casey BMW responded

It's great that Duncan and Ray helped you find the vehicle to fit your needs and that you never felt pressured into anything. We want our customers to be happy with their purchase and comfortable during the process. We're glad you enjoyed working with our staff and we hope you enjoy your new vehicle. Please let us know if you ever need anything else in the future!

June 11, 2014

Excellent Service Lloyd and Duncan were extremely helpful during our process. They made what could have been a difficult experience, seamless. My husband and I are ve More

by mlcrosbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 12, 2014 -

Casey BMW responded

It's great that Lloyd and Duncan were so helpful in helping you find a new vehicle! Thank you for choosing to purchase from Casey and for your recommendation. We are glad your experience was a positive one and that you left satisfied. We hope to see you back!

June 11, 2014

Excellent Experience We worked primarily with Ducan via email and phone and came to an agreed upon price. When we got to the dealership to test drive our X3 the price was More

by Rgourley1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2014 -

Casey BMW responded

It's great that Duncan was so responsive and helpful while you were in contact with our dealership. We're proud to hear that he took such good care of you and had your new vehicle ready to be driven home. Thank you for writing this review and choosing Casey BMW. We hope you are enjoying your new X3 and hope to see you back!

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