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Casey BMW

Newport News, VA

4.8
1,646 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,646 reviews

October 24, 2014

Professional, friendly, and fair Just purchased a used Highlander from Mike Russell at Casey BMW. I went back 3 times before actually making an offer. Each time Mike was accommodati More

by tekk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Russell
Oct 24, 2014 -

Casey BMW responded

Thank you for choosing to purchase your Highlander here at Casey BMW! We're glad Mike was always helpful when you came in and waited for you to be confident in buying your vehicle. You should enjoy the experience and leave satisfied so it's great to hear that this was the case. Enjoy your new Highlander and we're here for any other future needs!

October 06, 2014

Excellent Experience!!! This was my second vehicle purchased from Joe Hargraves. He again went above and beyond the call of duty to make sure I was completely satisfied with More

by Redskins202
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 07, 2014 -

Casey BMW responded

Thank you for your continued business and for your kind words about Joe! We're proud to have provided you with positive experiences and appreciate your recommendation. See you next time!

September 08, 2014

Buying My Dream Car Duncan made buying my dream car very very smooth. All the purchasing transactions between my husband and Duncan were literally accomplished via email More

by Cccmb2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2014 -

Casey BMW responded

It's great to hear that Duncan helped to improve your experience buying a vehicle! Thank you for giving us the chance to provide you with such a positive buying process. We're proud to hear that Duncan left such a great impression on you and that you received excellent customer service. Enjoy your new BMW and don't hesitate to let us know if there's ever anything else you may need!

September 08, 2014

Love my new 2015 X3 M Sport. Duncan was great. Only took 40 minutes to pick up my 2015 X3 that I ordered! I previously owned 2 BMW's that I bought at Checkered Flag in Va. Beach. More

by pe1ters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2014 -

Casey BMW responded

It makes us proud to hear that you enjoyed working with Duncan so much! Thank you for your kind feedback and we hope to see you again soon.

August 14, 2014

Amazing customer service! We came this dealership for searching our new car. Joe was helping us to find right car for us and he was very nice and professional. After all, we More

by spark087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 14, 2014 -

Casey BMW responded

It's great that Joe could help you find the right vehicle that fit what you were looking for! We're proud that he treated you in a kind a professional manner and that you enjoyed your experience. Thanks for your recommendation and choosing Casey and enjoy your new vehicle!

August 14, 2014

Great Experience and Amazing Customer Service!!! This is Dealership is amazingly good with the customer. Especially Joe was the MAN for us to get a new car with the great price. I definitely recommen More

by chakanamja
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 15, 2014 -

Casey BMW responded

Thank you for your kind words about Casey BMW! We're glad Joe took good care of you and got you into the vehicle you wanted. Your recommendation is appreciated and we hope you enjoy your new car!

August 05, 2014

Best Customer Service!!! Hard to put my experience in words but here goes. Duncan and the rest of the sales team were professional, courteous and there to assist the client. I More

by trob43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2014 -

Casey BMW responded

Thank you for taking the time to share your positive experience. We are happy to have helped you find a new vehicle to meet your need and it's great that our staff was helpful and professional. Duncan is a great asset to our team and we are proud that he took good care of you. Your recommendation is appreciated and we hope to see you back in the future. Enjoy your new X6!

July 31, 2014

Great experience Hard to write a great review without repeating all the wonderful things that have already been said in the past. Duncan was kind, personable and effic More

by Bobinsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 01, 2014 -

Casey BMW responded

Thank you for your kind words about Duncan! We are glad to hear that he took good care of you and never made you feel uncomfortable. It's great that he provided you with a positive experience and we appreciate your recommendation. Thank you for purchasing from Casey and we hope to see you back!

July 27, 2014

SID in hampton Great experience! Duncan made the experience painless. Duncan was very efficient and professional thru out the entire process. I recommend this deale More

by sdj74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2014 -

Casey BMW responded

It's great that Duncan took good care of you and treated you the way our customers deserve! Your recommendation and kind review are appreciated and we hope to see you back in the future!

July 18, 2014

Great Experience! Duncan was professional and very patient, which was greatly appreciated. I came in with no idea of whether I wanted to buy or lease or even what type More

by corcald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Dier
Jul 21, 2014 -

Casey BMW responded

It's great to hear that Duncan was patient and helped you through your decisions! Our customers should feel confident in their purchase and not pressured or rushed. Thank you for trusting Casey and for your recommendations. We hope you enjoy your new vehicle!

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