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Casey BMW

Newport News, VA

4.8
1,646 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,646 reviews

July 01, 2015

I will be back! Where to begin? This was my best car buying experience ever! All notions of car dealerships trying to screw you were crushed. They listened to my need More

by Ryan F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Morrow, Michael DiPersio
Jul 01, 2015 -

Casey BMW responded

Thank you so much for your kind words, Ryan! It is awesome to hear that Don and Michael were able to crush those negative stigmas about buying a new car. Our dedicated staff work very hard to truly listen to our customers so that their wants and needs are met when searching for a new vehicle. We truly appreciate your business and recommendation, Ryan. Please do not hesitate to let us know if there is anything else we can do for you. Enjoy your new BMW, and welcome to the Casey family!

June 30, 2015

GREAT EXPERIENCE WITH CASEY BMW This was our first purchase from Casey BMW. Duncan Sullivan was excellent and made our car buying experience pleasurable! My husband and I will defini More

by Bimmagirl13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Dier
Jul 01, 2015 -

Casey BMW responded

That's great to hear! We are happy that Duncan was able to make sure that you, and your family, had such a great buying experience at our dealership. Thank you so much for your business and recommendation. Please let us know if there is anything else we can do for you. Enjoy your new BMW, and welcome to the Casey family!

June 30, 2015

Got my dream car Casey BMW associates were friendly and helpful. My Client Advisor took the time to help me find my dream car at the right price. Thank you! More

by HappyCamper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2015 -

Casey BMW responded

You are quite welcome! It is great that our sales team was able to help you find the perfect car for your on your buying journey. Our staff take pride in really listening to our customers to help find the perfect vehicle for them, and at a great price. Thank you for your business. Enjoy your new BMW!

June 28, 2015

Best deal ever Okay we hit the lot to look at 2 Ford Edge Limited's. Hadrian knew what we were looking for in our introductions. I would recommend this dealer becaus More

by j.bane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2015 -

Casey BMW responded

Thank you so much for your great feedback! It is great to hear that Hadrian was able to provide you with the excellent customer service that you deserved during your buying process at our dealership. We do our very best to make sure that our customers always drive away in the perfect vehicles for them smiling all the way home. Hopefully the selfies with the i8 came out looking good! Thank you for your business. We look forward to working with you again soon!

June 27, 2015

Wonderful Car Buying Experience This is our second purchase from Casey BMW. My husband and I really appreciate working with such a professional and knowledgeable staff. Mr. Hargrav More

by idrive528i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Dier, Jimmy Jones
Jun 30, 2015 -

Casey BMW responded

That's great to hear! We are happy that Joe was able to provide you with the such great service and product knowledge to help make your second car buying experience at our dealership go off without a hitch. We truly appreciate your continued business, and please do not hesitate to let us know if we can do anything else for you. Enjoy your new BMW!

June 26, 2015

Pleasureable Car Buying Experience My wife and I really appreciated the way we were treated and the attention to detail given by one of the most professional salesmen we have ever worke More

by UltimateBMWDriver
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Morrow
Jun 30, 2015 -

Casey BMW responded

Thank you so much for your great comments! We are happy to hear that Don was able to provide you with the excellent and professional customer service that you deserve. BMW is a higher standard of brand, and we feel that our service should match that higher standard. We truly appreciate your business. Please let us know if there is anything else we can do for you. Enjoy your new BMW!

June 08, 2015

Outstanding Custer service This is my second purchase of a BMW and my experience here at Casey BMW was top notch .... I want to give special thanks and single out the following More

by Tcherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Dier, Jimmy Jones
Jun 09, 2015 -

Casey BMW responded

Wow! Now this sounds like a total team effort in making sure you left our dealership completely satisfied with your new BMW. Our staff take great pride in being able to provide our customers with the higher level of service that we make sure they have grown accustomed to during their visits to our dealership. Thank you so much for your kind words and your continued business. Enjoy your new BMW!

June 08, 2015

Purchased BMW This is my second BMW that I have purchased from Casey BMW with the help of a great salesman, Joe Hargraves. Joe will assist you with all questions. More

by MistyEscalade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 09, 2015 -

Casey BMW responded

That's what we like to hear, Connie! We are happy to hear that you came back to Casey BMW for your second BMW. We know that our customers can get a car from anywhere at any time from anyone, but they choose our dealership because we have dedicated salesmen like Joe who always go above and beyond for their customers. It's simply the Casey way. We truly appreciate your continued business, Connie. Please let us know if there is anything else we can do for you. Enjoy your new BMW!

June 03, 2015

Marilou Alexander & Dan Dier, "A Step above All the Rest." Marilou & Dan go above and beyond when it comes to "customer service & customer satisfaction". They are both valuable assets to Casey BMW because they More

by brendadove49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dier
Jun 04, 2015 -

Casey BMW responded

Wow! Thank you so much for the kind words. We are elated to hear that Marilou and Dan were able to adequately show you what being a step above all the rest is about. Our team is completely dedicated to providing our customers with the complete car buying experience the way it should be. A courteous and professional team that doesn't sell you are vehicle, but rather really listen to your needs and wants to help you find the vehicle that is perfect for you. Our vehicles sell themselves. We simply provide a higher level of service that no one can beat! BMW is a higher standard of brand, and we believe our customers deserve a higher standard of service to match. We truly appreciate your business and recommendations. Please let us know if there is anything else you need. Enjoy your new BMW, and welcome to the Casey family!

June 01, 2015

Don Morrow - Great Salesman Had an excellent experience with Casey BMW and in particular Don Morrow. He was extremely available and efficient at answering any questions I asked. More

by melschursky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Morrow
Jun 02, 2015 -

Casey BMW responded

That is great to hear! We are happy Don was able to provide you with the excellent service and vehicle knowledge to help you find the perfect BMW for you. We know that people can get a car anywhere at anytime for anyone. Our customers chose Casey BMW because we provide a higher level of service that cannot be matched. We appreciate your business. Enjoy your new 328d, and welcome to the Casey family!

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