Casey BMW

A Very Good Experience ,exceptional service.Mr. Wayne Heath was with me and explained the entire process of the purchase .I'm very pleased with my purchase of my 2016 X3 ,exceptional service.Mr. Wayne Heath was with me and explained the entire process of the purchase .I'm very pleased with my purchase of my 2016 X3 More

Outstanding Dealership I have had nothing but outstanding service from this dealership. This includes both purchase and service. I have been a customer for the past 5 year I have had nothing but outstanding service from this dealership. This includes both purchase and service. I have been a customer for the past 5 years and from the first time I entered the showroom to my most recent purchase, the staff has been exceptional. There is never any pressure to purchase and no up-selling from the maintenance department. Truly a professional organization that will cater to your every desire. I usually deal with Wayne Heath and Joe Braeutigam for all my issues but in their absence, any employee will provide the knowledge and service you seek. More

Exceptional! Everyone was kind and willing to help in anyway possible. I found everyone knowledgeable and they mad it possible for me to buy my car with ease and Everyone was kind and willing to help in anyway possible. I found everyone knowledgeable and they mad it possible for me to buy my car with ease and comfort. More

Exceptional!!! When I arrived at the dealership, I had no intention on buying a car. However, from the time Nickaigea approached me on the lot, the entire process se When I arrived at the dealership, I had no intention on buying a car. However, from the time Nickaigea approached me on the lot, the entire process seemed so fluid that I could not resist. I first test drove a BMW, which was simply breathtaking. Everything else just fell into place from looking at other cars, getting the price that was just right for me to completing the paper. I never felt pressured into buying a car, but felt like the Casey BMW team, especially Nickaigea was there for me whenever I decided to purchase. Needless to say, I walked away with a beautiful car from the best car dealership in Hampton Roads. I later found out that my friend previously purchased two cars from Casey BMW and plans to do so again in the future. I recommend Casey BMW and Nickaigea Johnson to anyone ready to buy a car that's very attractive with outstanding performance. I'm a BMW girl now. ;-) Thanks Nickaigea! Thanks Casey BMW!!! More

Its better the second time around! 30 days ago I purchased a new vehicle for my wife. I was so impressed with our Sales Consultant Nikki Johnson and the team, I decided to come back to 30 days ago I purchased a new vehicle for my wife. I was so impressed with our Sales Consultant Nikki Johnson and the team, I decided to come back to purchase anther vehicle for myself! Nikki's response time was excellent. She set an appointment for me right away. When viewing the vehicle, Nikki took the time with me to make sure I was completely satisfied. Although Nikki is very knowledgeable; when she didn't know an answer to my questions she didn't hesitate to ask Christina Manley or Joe Hargraves so she can provide me an accurate answer. I am truly pleased with my purchase. The buying process was just as awesome the second time around!!. More

Great experience!! Don did a great job of making our deal happen. Was very knowledgeable on every aspect of the vehicle and kept us updated as we worked through the proc Don did a great job of making our deal happen. Was very knowledgeable on every aspect of the vehicle and kept us updated as we worked through the process. More

Exellent The transaction and paperwork was quick and hassle free. I made an appointment for 11:00am and the salesperson and staff were ready to meet with me. G The transaction and paperwork was quick and hassle free. I made an appointment for 11:00am and the salesperson and staff were ready to meet with me. Great customer experience, would purchase from Casey BMW again. More

Great Buying Experience Thanks to Don Morrow and the folks at Casey BMW for a great buying experience. I first visited the dealership a week ago to check out the convertible Thanks to Don Morrow and the folks at Casey BMW for a great buying experience. I first visited the dealership a week ago to check out the convertibles. I met Don and he listened to my needs (okay wants!) and matched me up with the 228. When I left the dealership after test driving there was no pressure to buy. I went back in a week later - and drove home my new car. Thanks Don! More

cusomer service experience Nickaigea, I would recommend Casey to anyone buying a car. My sales person has only been in the business for 3 months but she was knowledgeable and to Nickaigea, I would recommend Casey to anyone buying a car. My sales person has only been in the business for 3 months but she was knowledgeable and took a lot of pride in making sure I knew everything about the BWM product. She was friendly and extremely patient. I could have not asked for a better experience. Dana N. Perry More