Casey BMW

Phenomenal Mike was very professional and took the time to answer all of my questions, and show me all of the features on my vehicle. This is what I would call w Mike was very professional and took the time to answer all of my questions, and show me all of the features on my vehicle. This is what I would call world class customer service. I have never had a more pleasurable car buying experience. More

Used vehicle purchase Successfully purchased a used vehicle at the dealership. The process was relatively straight forward and was accomplished quite quickly. Don Morrow w Successfully purchased a used vehicle at the dealership. The process was relatively straight forward and was accomplished quite quickly. Don Morrow was friendly and easy to work with.Overall a positive experience. More

Buzzing Efficiency and Beaming with class This is our third BMW and the second purchase from Casey. We came to Casey because the service at Checkered Flag BMW was subpar. We have found the ent This is our third BMW and the second purchase from Casey. We came to Casey because the service at Checkered Flag BMW was subpar. We have found the entire experience, from buying the vehicle to service, to be exceptional and far better than their competitors. Joe Hargraves is an excellent salesman and an overall efficient representative of BMW. He was accessible, knowledgeable and caring as we discussed our options. We look forward to our new car and our continuing relationship with Casey. Thank you Casey for being the best in the business. You make the car buying exoerience a pleasant one and ensure that we remain lifetime BMW partners! We look forward to driving our 2016 M5. More

Small world with Good people I had a great experience with Don and Steve while purchasing our newest vehicle. Don called as he stated and even stayed over to make sure I had an op I had a great experience with Don and Steve while purchasing our newest vehicle. Don called as he stated and even stayed over to make sure I had an opportunity to view and purchase a car I saw online after his shift was over. We were able to test drive and get the car price within a comfortable range for our family. Steve came in and gave us great details and both gentlemen were very detailed with the car we purchased. I truly expect our visits for service will be as great as the sales department. We will be in for our purchasing clean up this week. Together, these gentlemen appear to wan their customers happy and keep their cars running well. Thanks for what you have done and will do in the future. More

Excellent Car Buying Experience From start to finish, this was a very enjoyable experience. Don Morrow was a true professional. His knowledge of the vehicle made it easy for us to From start to finish, this was a very enjoyable experience. Don Morrow was a true professional. His knowledge of the vehicle made it easy for us to make a decision to buy. He was helpful and never put any pressure on us to buy. More

Great buying experience! We really appreciated the patience and knowledge displayed by our agent, Corey Street. He spent a lot of time showing us different models until we fo We really appreciated the patience and knowledge displayed by our agent, Corey Street. He spent a lot of time showing us different models until we found the 328i GT that fit our needs. Corey took us through all the options that helped make the perfect car for us. Corey kept us advised as to the progress of the car's production, even providing a link to track the ship transporting the car from Germany! When the car arrived, Corey explained the workings of the car from A to Z, even setting up a follow-up appointment for any questions we would have after driving the car for a while. Corey is a true professional, who emphasized customer service. We would also like to thank the manager Ryan Thomas, who always made a point of stopping by and talking with us, insuring that our experience was first rate. Thanks! More

Top notch! Both Michael and Francine were extremely helpful and gracious providing great customer service on a rainy Saturday thank you both! Two of the many rea Both Michael and Francine were extremely helpful and gracious providing great customer service on a rainy Saturday thank you both! Two of the many real professionals at Casey. More

Excellent Customer Service By far the best dealership I have went to where I enjoyed being there without feeling pressured or hassled. Joe Hargraves was my sales person and he By far the best dealership I have went to where I enjoyed being there without feeling pressured or hassled. Joe Hargraves was my sales person and he made my buying process simple and easy! I love my new BMW 528i and I have no regrets! Highest recommendation.. don't forget to see Joe Hargraves, he's the go to man! More

My 2016 BMW X3 purchase Well each time my wife seem a BMW commercial on TV, at the end of it she always said that's a nice car. I would say, YEP!! One day!! Than the ad state Well each time my wife seem a BMW commercial on TV, at the end of it she always said that's a nice car. I would say, YEP!! One day!! Than the ad stated that the X3 had a special price. So while we were out one evening, we stopped by Casey BMW. They were in the process of closing on a Saturday around 7:45 pm. I simply wanted to just look inside the car. But a gentleman by the name of Ryan Thomas came over and wanted to take the time to show me the car. I told him that I was just looking, and know that they were closing, but he ensured me that it was ok, and not a problem. He displayed great customer service, by answering all my questions, then we left. Later during the week, my wife and I talked about what we wanted in the car, as well as the fact that I really didn't care to by a car from Casey, based on the pass. But because of Ryan, and the way he presented himself we went back to Casey BMW. We founded out that Ryan was the Sales Manager, but he put us with a young man by the name of Corey Street. Corey was fairly new with Casey, but he was very knowledgeable of the vehicles we looked at. Corey truly listed to what we were looking for in the vehicles, but wasn't trying to convince us to buy any thing just to sale a car. His customer service was outstanding. More