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Casey BMW
Newport News, VA
1,694 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,694 reviews
May 24, 2016
awesome sauce don don was awesome. he wasn't pushy. he was very knowledgeable and took his time with us. his follow-up was a nice touch as well. don was awesome. he wasn't pushy. he was very knowledgeable and took his time with us. his follow-up was a nice touch as well. More
by marcie4
Employees Worked With
Donald Morrow
May 23, 2016
Great experience We received great customer service. Wayne was great and super nice. I would recommend Wayne for your next car. Lloyd the sales manager was great as we We received great customer service. Wayne was great and super nice. I would recommend Wayne for your next car. Lloyd the sales manager was great as well. More
by Fishheadgun
May 21, 2016
Best experience I have ever had!!! I have had a rewarding experience at Casey BMW and Joseph W. Hargraves has made all that possible. I just happened to be driving down Jefferson Ave af I have had a rewarding experience at Casey BMW and Joseph W. Hargraves has made all that possible. I just happened to be driving down Jefferson Ave after coming from to dealerships with no luck. I looked over on the Casey BMW lot and there I saw what I was looking for. Needless to say I got exactly what I was looking for. I am extremely thankful for all the help that I had gotten there. More
by Allen Smith2
May 20, 2016
My Dream car I had a lot of help to accomplish this dream. Big thanks to my dad and Wayne Heath. Together they made it happen for me. I am loving my new car!!! I had a lot of help to accomplish this dream. Big thanks to my dad and Wayne Heath. Together they made it happen for me. I am loving my new car!!! More
by Shorrol
Employees Worked With
Wayne Heath
May 19, 2016
Great Experience Don and Ryan were fantastic throughout the buying process. I custom ordered a new 340i and it got here in record time. Everything went smoothly and Don and Ryan were fantastic throughout the buying process. I custom ordered a new 340i and it got here in record time. Everything went smoothly and got the price I was looking for. Would recommend them in the future! More
by Klayton Shaw
Employees Worked With
Donald Morrow
May 09, 2016
Best car salesperson Nickaigea Johnson was the most pleasant car salesperson I have ever dealt with. Ms. Johnson stated she had recently began working with Casey BMW. Her Nickaigea Johnson was the most pleasant car salesperson I have ever dealt with. Ms. Johnson stated she had recently began working with Casey BMW. Her knowledge of the vehicles was remarkable. She was very professional and patient with me throughout the entire process. I would recommend this young lady to anyone that is interested in purchasing a vehicle at Casey BMW. I wish her continued success. B. Jenkins. More
by yvette65
Employees Worked With
Nickaigea Johnson
May 06, 2016
Another Great Casey Experience We just leased our third BMW from Casey BMW, and as always it was a great experience. Wayne Heath was attentive, professional, and followed up regular We just leased our third BMW from Casey BMW, and as always it was a great experience. Wayne Heath was attentive, professional, and followed up regularly from the time we ordered the car until I drove it off the lot. We look forward to our next lease from Casey (my wife will be due for a new car next summer). Great job -- thanks! More
by AJJOHN
Employees Worked With
Wayne Heath
May 05, 2016
"Best Car Buying Experience" Nickaigea was very thoughtful and patient. My experience was really nice, quick and smooth. I've never had an experience like this before. I love the Nickaigea was very thoughtful and patient. My experience was really nice, quick and smooth. I've never had an experience like this before. I love the fact that she took her time to show me the features of the car! The staff was extremely generous and worked very hard to get me in a vehicle quickly. I will be sending people your way! Thank you so much!! More
by S.Lane
Employees Worked With
Nickaigea Johnson
May 04, 2016
Excellent service Wayne was responsive and knowledgeable. He went above and beyond to make the buying experience enjoyable. I'll certainly buy my next vehicle from BM Wayne was responsive and knowledgeable. He went above and beyond to make the buying experience enjoyable. I'll certainly buy my next vehicle from BMW and Casey. More
by Todd Young
Employees Worked With
Wayne Heath
May 03, 2016
Can't Beat the Ultimate Driving Experience!! I bought my last car from Casey BMW and it was a very positive experience, so I came back to get my next BMW from them. They had exactly what I was l I bought my last car from Casey BMW and it was a very positive experience, so I came back to get my next BMW from them. They had exactly what I was looking for at exactly the price I could afford, and my salesperson, Wayne Heath, is the ultimate in professionalism and knowledge of his products. Wayne was very patient with me and all the 2,000 questions I had! He is so easy to talk with and didn't put pressure on me to make any quick decisions. I felt very comfortable making my purchase from Wayne, and i couldn't be happier with my new BMW!! More
by Mpassarelli
Employees Worked With
Wayne Heath
