Back

Casey BMW

Newport News, VA

4.9
1,694 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
Contact Dealership

12861 Jefferson Avenue

Newport News, VA

23608

Directions

By Type

Showing 1,694 reviews

June 12, 2016

Highly recommend Great deal and overall a great experience. Got a great car at a very competitive price. No pressure approach coupled with excellent knowledge of the More

by Wayne Salgado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Morrow, Michael DiPersio, Dallas Marchese
Dec 30, 2016 -

Casey BMW responded

Thank you for the review! We are happy to hear that we were able to make your visitation 5 star worthy. If you have any automotive needs in the future, please do not hesitate to give us a call. Thank you for your time and have a great day!

June 08, 2016

Great buying experience! Have purchased five BMWs from Casey BMW with Wayne Heath as my sales consultant. Every experience has been great. No pressure, a knowledgeable sales r More

by GW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Heath
Dec 30, 2016 -

Casey BMW responded

Thank you for the review! We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with you in the future. Any feedback is always appreciated because with it, we are able to learn where we are doing good and where we can use some work. Thank you for your time and have a great day!

June 07, 2016

Went the extra mile Wayne Heath went the extra mile to find me the car with the equipment I wanted-- and made sure I was able to trade in my old car before it was due fo More

by Repeat Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Heath, Dan Dier, Joe Braeutigam
Dec 30, 2016 -

Casey BMW responded

Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Any feedback is always appreciated because with it, we are able to learn where we are doing good and where we can use some work. Thank you for your time and we hope you have a wonderful day!

June 01, 2016

Don Morrow is an excellent salesman Don Morrow's patience and genuine understanding was unmatched. He helped me get into the perfect BMW 228i. He put my desires first. Thanks Don More

by hoggy228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Morrow
June 01, 2016

Awesome experience with Don Morrow & Casey BMW! Working with Don Morrow was the best! He was professional, knowledgeable & genuine. His knowledge, of the vehicles features, was impressive. He mad More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Morrow
Dec 30, 2016 -

Casey BMW responded

Thank you for the review. We hope you have a great day!

May 31, 2016

Exceptional Sales Experience I recently purchased a new BMW, and my sales experience was exceptional! This is my fourth purchase with Casey BMW, and the third vehicle of which was More

by DocVNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Dier
May 31, 2016

Great personnnel/selection I recently purchased a used BMW Z4. Staff was courteous and helpful; vehicle selection good. Processing sale was slow, but probably an abnormality g More

by DocK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Morrow
May 31, 2016

Don Morrow is the man! My wife and I recently made a purchase at Casey BMW. We had a good experience and Don had everything finished to get us back home with the vehicle by More

by Steve 15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Morrow
May 31, 2016

Excellent customer service. I just returned from a deployment overseas and needed a new car and Donald Morrow provided a great selection. Thank you for the swift service and appr More

by bc_scofield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Morrow
May 30, 2016

Great experience We started out in getting our 2003 serviced, we took a look around and seen our new car. It is always a pleasure to purchase another BMW from Casey B More

by Nonemade1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Morrow
...
131
...