Casey BMW

Great salesman - great experience! We recently purchased our first BMW from Don Morrow. He was very easy to work with, never pressured us and was always willing to answer our questions We recently purchased our first BMW from Don Morrow. He was very easy to work with, never pressured us and was always willing to answer our questions. We had a great experience and highly recommend Don and Casey BMW to all interested in buying a BMW. Thanks! More

Excellent Car Buying Experience My car buying experience was a extremely pleasant endeavor, due to the dedicated, knowledgeable, and salesmanship of Mr.Joe Hargraves. He's definitely My car buying experience was a extremely pleasant endeavor, due to the dedicated, knowledgeable, and salesmanship of Mr.Joe Hargraves. He's definitely a credit to the Casey's dealership. I would also like to thank Mr. Lloyd Howell(Mgr.) for his invaluable input in making the car buying transaction a wonderful experience from top to bottom. I would highly recommend this dealership to my friends and family. Joe and Lloyd are excellent representatives of Casey's Automotive Sales Group. More

First Class Customer Service As someone who places high value in customer service – a rare concept in today’s modern world – my experience at Casey BMW was beyond refreshing. I w As someone who places high value in customer service – a rare concept in today’s modern world – my experience at Casey BMW was beyond refreshing. I was (and continue to be) treated as a valued costumer even after I signed on the dotted line. Though all employees I interacted with were (to put it articulately) awesome – Wayne Heath is my go to person. Whenever I have a question, he does not hesitate to respond, going above and beyond to make sure I am happy with my purchase. Mr. Heath embodies the qualities of kindness, honesty, and patience… helping put one at ease during the car buying experience. I truly am lucky to have worked with him and Casey BMW. More

Salesman let ME buy the vehicle! Salesmanship. Our first experience buying a 'Luxury vehicle" was pleasant and enjoyable from start to finish. Don walked us through all the options (substantial) i Our first experience buying a 'Luxury vehicle" was pleasant and enjoyable from start to finish. Don walked us through all the options (substantial) including live tests. BMW genius (Taylor) was patient and knowledgeable in her instructions, lot to learn. Final closer was able to convince one of us that the 3 point extended warranty worth the cost. All in all an good experience and I am confident we have purchased a good value. More

Oil Change and Rim fix Outstanding!! This the best service I have ever received at any dealership. Mr. Wayne is the best sales person you can ask for. His personality and we Outstanding!! This the best service I have ever received at any dealership. Mr. Wayne is the best sales person you can ask for. His personality and welcome attitude is unmatched. More

Don is the best Don Morrow is an excellent representative of the Casey Automotive Sales Group. I would recommend him to everyone! My experience was awesome. Go Don Don Morrow is an excellent representative of the Casey Automotive Sales Group. I would recommend him to everyone! My experience was awesome. Go Don! Aaron Allen More

Excellent Best car buying experience ever. Did not try to sell me the most expensive thing on the lot. Would highly recommend.😀 Best car buying experience ever. Did not try to sell me the most expensive thing on the lot. Would highly recommend.😀 More

A Great Car Buying Experience We live in Richmond and found our BMW online. Wayne Heath had all of the paperwork ready for us when we got to Newport News, so the process was very e We live in Richmond and found our BMW online. Wayne Heath had all of the paperwork ready for us when we got to Newport News, so the process was very easy. I honestly felt that Wayne's entire focus was making sure that we were happy and satisfied-a consummate professional. As we were leaving he said " remember, our relationship isn't ending, it's just beginning". A few days later he gave us a call just to follow up to see how everything was and if we had any questions about the car. If you're shopping for a car, Casey BMW should be your first stop. More

Absolutely Perfect, Thank you Wayne Heath! Everthing you ever wanted from a genuine and honest salesman. Casey BMW has to be one of the top rating BMW dealerships on the East Coast and it's bec Everthing you ever wanted from a genuine and honest salesman. Casey BMW has to be one of the top rating BMW dealerships on the East Coast and it's because the staff they have working there like Wayne Heath. If I ever have a question or plan to buy another BMW it will only be at Casey BMW. More

First Class Jimmy Jones proved to be the most accurately informed and genuinely helpful sales consultant we have ever dealt with in more than a dozen auto purchas Jimmy Jones proved to be the most accurately informed and genuinely helpful sales consultant we have ever dealt with in more than a dozen auto purchases on two continents. In the end we have chosen a different brand, principally because of several unfortunate shortcomings of the BMW model. In fact, it's worth noting, that the dealership experience, and particularly the helpful interaction with Jimmy almost made up for the product deficiencies of the 2016 X1. More