Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Great service and the best car buying experience!!!! I went in to look and test drive the new X5 electric hybrid. I already had an X5I and just wanted to see what the difference was. Lloyd and Crystal ar I went in to look and test drive the new X5 electric hybrid. I already had an X5I and just wanted to see what the difference was. Lloyd and Crystal are the best. They spend hours trying to make sure I got everything I wanted. This was the second time buying from Lloyd and this time was even better than the first one. If your looking to buy a BMW Crystal and Lloyd and they will make sure you well taken care of. Thanks again to my BMW team Lloyd and crystal. Hope your seed or my future purchases. More
"Best Advisor we Ever Had" From the moment I met Joe he educated my wife and I on the Pros and Cons of leasing. After much discussion we decided to Lease our first Vehicle! Th From the moment I met Joe he educated my wife and I on the Pros and Cons of leasing. After much discussion we decided to Lease our first Vehicle! Thank you Joe we couldn't be happier. More
It was a very smooth experience. Don was very good in keeping us in touch on the what was going on with the purchase our car. All was smooth and we were in and out in no time. Don was very good in keeping us in touch on the what was going on with the purchase our car. All was smooth and we were in and out in no time. More
First Class All The Way I had a great experience buying my first BMW from Joe Hargraves. It was a long time coming (3 years of looking, browsing, dreaming) and Joe was patie I had a great experience buying my first BMW from Joe Hargraves. It was a long time coming (3 years of looking, browsing, dreaming) and Joe was patient as can be expected. When it came to delivery, I caught up with Joe in the back putting on the finishing touches on the car that made it sparkle. He really treated my car like his own. Everyone that I encountered was pleasant and added to an overall positive buying experience. More
Regret I was happy when I first purchased my car. It was my first car buying experience. I recently graduated college however was not offered any incentives. I was happy when I first purchased my car. It was my first car buying experience. I recently graduated college however was not offered any incentives. I paid full msrp price for an M235i, which after doing research I found this was a bad deal. The price was $56,000 before taxes. With extended warranty the price for my m235i, which is not fully loaded was $67,000. I wanted to order a 2017 but was pushed towards buying a 2016 off the lot. For the price I paid I could have gotten an M2. I was taken advantage of as a new car buyer. More
This was a very exciting and enjoyable process. I went in for the clinic and met Crystal. She make car buy seem like a picnic. I wasn't in the market for a new car, and Crystal never treated me li I went in for the clinic and met Crystal. She make car buy seem like a picnic. I wasn't in the market for a new car, and Crystal never treated me like I was. She just spent some quality time showing me that wonderful car lot. Ended up buying a 528 and I must say, the entire process ended up being totally enjoyable. Crystal was the perfect saleswoman that I really enjoyed. I have my home now for buying cars. I am recommending that everybody should at least try this experience out, because Crystal will change what you think about buying cars. More
Courteous Don was very patience to work with our budget and got us a great deal! Thanks Don! On the flip side, I felt little aggressiveness when the finance man Don was very patience to work with our budget and got us a great deal! Thanks Don! On the flip side, I felt little aggressiveness when the finance manager kept insisting buying GAP service while finalizing the deal. More
Rating The salesman did not pressure me. He did not harass me. He was very respectful. He called to check in on me. When he was not available, I was take The salesman did not pressure me. He did not harass me. He was very respectful. He called to check in on me. When he was not available, I was taken care of by another qualified person. More
Outstanding, Best experience in 30 years buying cars Very honest on information of vehicle history, this was very important whether I would purchase a vehicle from this dealership. Buying experience Very honest on information of vehicle history, this was very important whether I would purchase a vehicle from this dealership. Buying experience was smooth and easy. I would recommend dealership to any of my family members and friends . Top notch service. Mark Thompson More
Customer Service at its Best! Don Morrow made my first BMW buying experience very pleasant. He was very patient, knowledgeable, and kind as I was trying to make up my mind about t Don Morrow made my first BMW buying experience very pleasant. He was very patient, knowledgeable, and kind as I was trying to make up my mind about the car I wanted. He showed me all the options available, and when I did decide on the one I wanted, he sat in the car with me and taught me how everything worked. Great experience! Would highly recommend this dealership! More