Back

Casey BMW

Newport News, VA

4.9
1,693 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
Contact Dealership

12861 Jefferson Avenue

Newport News, VA

23608

Directions

By Type

Showing 1,693 reviews

October 26, 2016

Professional and Accommodating Service Let me begin by saying that I am extremely pleased with my purchase and also my experience with Casey BMW, it was excellent from start to finish. Don More

by K
Recommend Dealer
Yes
Employees Worked With
Donald Morrow
Dec 28, 2016 -

Casey BMW responded

Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

October 22, 2016

A very knowledgeable dealership An awesome experience from sales to financing 100% genuine people not pushy very respectful I would recommend anyone to give them a try before you bu More

by Tow truck driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Morrow
October 21, 2016

Excellent Customer Service!!! The sales team was very tentative to my needs when purchasing my vehicle from their dealership. Hollis was truly a pleasure to work with and followed More

by Vickie B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Diggs, Hollis Allen
Dec 28, 2016 -

Casey BMW responded

Thank you for the review! We are glad to hear that your experience with us was 5 star worthy and we hope to be able to do so for many years to come. Thank you for your time and have a great day!

October 19, 2016

Mr don marrow and Dennis grant I had a blast looking for a car with me don he was very nice and understood. I knew what I wanted to look for and he made it very smooth and easy. Den More

by Schameka24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Morrow, Dennis Grant
September 30, 2016

Disappointed with overall Ultimate Buying Experience Very satisfied with our salesman Hollis, he was patient and showed multiple cars within the parameters we requested, followed up after the sale as we More

by SteveH320i
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Lloyd Howell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Diggs, Hollis Allen
September 18, 2016

Smooth sailing My experience at Casey BMW with Don was great! After a total loss to my 2007 328i I was in search for another. Don recommended several vehicles and ev More

by L. Booker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Morrow
Dec 28, 2016 -

Casey BMW responded

Thank you for the review! We are glad to hear that your experience with us was 5 star worthy and we hope to be able to do so for many years to come. Thank you for your time and have a great day!

September 09, 2016

Joe Hargraves will get you right! Thank you to salesman Joe Hargraves. Joe was knowledgeable of all vehicles offered on the lot. He took the time to learn my interest, likes and disl More

by Watson81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francine Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2016 -

Casey BMW responded

Thank you for the review! We are happy to hear that your experience with us was 5 star worthy and we hope to be able to continue to do so for many years to come. Customer satisfaction is always our goal and knowing we could accomplish that is great. Thank you for your time and have a great day!

September 05, 2016

Great experience Don Morrow was great to work with. I saw a car I liked online and inquired about it. Don came in on his day off and answered all our questions and we More

by MCM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Morrow
Dec 28, 2016 -

Casey BMW responded

Thank you for the review! We are glad to hear that your experience with us was 5 star worthy and we hope to be able to do so for many years to come. Thank you for your time and have a great day!

September 01, 2016

Joe Hargraves and Lloyd Howell make a great team! Casey did a great thing getting Joe Hargraves and Lloyd Howell on their team! We have worked with Joe for several months and with Lloyd Howell for t More

by Michael L Malone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2016 -

Casey BMW responded

Thank you for the review Michael! We are happy to hear that your experience with us was 5 star worthy and we hope to be able to continue to do so for many years to come. Customer satisfaction is always our goal and knowing we could accomplish that is great. Thank you for your time and have a great day!

August 31, 2016

Great service and the best car buying experience!!!! I went in to look and test drive the new X5 electric hybrid. I already had an X5I and just wanted to see what the difference was. Lloyd and Crystal ar More

by Sydcilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Parker
Dec 29, 2016 -

Casey BMW responded

Thank you for the review! We are happy to hear that your experience with us was 5 star worthy and we hope to be able to continue to do so for many years to come. Customer satisfaction is always our goal and knowing we could accomplish that is great. Thank you for your time and have a great day!

...
128
...