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Casey BMW

Newport News, VA

4.9
1,647 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,647 reviews

May 05, 2016

"Best Car Buying Experience" Nickaigea was very thoughtful and patient. My experience was really nice, quick and smooth. I've never had an experience like this before. I love the More

by S.Lane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickaigea Johnson
May 04, 2016

Excellent service Wayne was responsive and knowledgeable. He went above and beyond to make the buying experience enjoyable. I'll certainly buy my next vehicle from BM More

by Todd Young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Heath
Dec 27, 2016 -

Casey BMW responded

Thank you for the review! We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with you in the future. Any feedback is always appreciated because with it, we are able to learn where we are doing good and where we can use some work. Thank you for your time and have a great day!

May 03, 2016

Can't Beat the Ultimate Driving Experience!! I bought my last car from Casey BMW and it was a very positive experience, so I came back to get my next BMW from them. They had exactly what I was l More

by Mpassarelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Heath
Dec 27, 2016 -

Casey BMW responded

Thank you for the review! We are glad to hear that your experience with us was 5 star worthy and we hope to make your next experience just as great if not better. Thank you for your time and have great day!

May 03, 2016

Excellent Service! This was my first car buying experience. Mr. Hargraves made it a comfortable and perfect first time experience. Things were explained thoroughly, hand More

by Chayla P.
Recommend Dealer
Yes
Employees Worked With
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2016 -

Casey BMW responded

Thank you for the review Chayla! We are glad to hear that your experience with us was 5 star worthy and we hope to make your next experience just as great if not better. Thank you for your time and have great day!

May 02, 2016

Truly wonderful experience I have driven BMW cars for the past 6 years and can't imagine driving anything else! I created online the car that I wanted and found it at Casey B More

by Ksolderitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael DiPersio, Ryan Thomas
Dec 27, 2016 -

Casey BMW responded

Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

April 28, 2016

Total Satisfaction!!! I love Mr. Heath, he was very attentive and well organized and didn't' mind transferring all my junk to my new vehicle. He had a very late night!!! He More

by Marie Martin Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
See you again in 3 years of less!, Wayne Heath
Dec 27, 2016 -

Casey BMW responded

Thank you for the review Marie! We are glad to hear that your experience with us was 5 star worthy and we hope to make your next experience just as great if not better. Thank you for your time and have great day!

April 28, 2016

Customer friendly staff Everyone that I dealt with at this dealership were very courteous and knowledgeable of their product. My client advisor, Joseph Hargraves, was extreme More

by Shelia Brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Davis, Michael DiPersio, Ryan Thomas, Joanna Folk
Dec 27, 2016 -

Casey BMW responded

Thank you for the review! We are glad to hear that your experience with us was 5 star worthy and we hope to be able to do so for many years to come. Thank you for your time and have a great day!

April 25, 2016

Wonderful Experience! Nickaigea, Lloyd and Stephen, made our purchase a wonderful experience. The customer service was great from all who work at Casey BMW. I would also More

by crawford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bullus, Nickaigea Johnson
April 24, 2016

Great experience!! Knowledgable friendly staff that explain in detail about your purchase and able to answer all questions honestly!! Customer service was excellent! N More

by Herm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Dier, Nickaigea Johnson
April 23, 2016

Love My Car! The professionalism of Don was impeccable! He was extremely knowledge and patient. He made this car buying experience effortless. He was timely as we More

by rhporter25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Morrow
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