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Casey BMW
Newport News, VA
1,647 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,647 reviews
July 01, 2016
A Great Car Buying Experience We live in Richmond and found our BMW online. Wayne Heath had all of the paperwork ready for us when we got to Newport News, so the process was very e We live in Richmond and found our BMW online. Wayne Heath had all of the paperwork ready for us when we got to Newport News, so the process was very easy. I honestly felt that Wayne's entire focus was making sure that we were happy and satisfied-a consummate professional. As we were leaving he said " remember, our relationship isn't ending, it's just beginning". A few days later he gave us a call just to follow up to see how everything was and if we had any questions about the car. If you're shopping for a car, Casey BMW should be your first stop. More
by Kendall
Employees Worked With
Wayne Heath, Ryan Thomas
June 28, 2016
Absolutely Perfect, Thank you Wayne Heath! Everthing you ever wanted from a genuine and honest salesman. Casey BMW has to be one of the top rating BMW dealerships on the East Coast and it's bec Everthing you ever wanted from a genuine and honest salesman. Casey BMW has to be one of the top rating BMW dealerships on the East Coast and it's because the staff they have working there like Wayne Heath. If I ever have a question or plan to buy another BMW it will only be at Casey BMW. More
by Perrij
Employees Worked With
Wayne Heath
June 15, 2016
First Class Jimmy Jones proved to be the most accurately informed and genuinely helpful sales consultant we have ever dealt with in more than a dozen auto purchas Jimmy Jones proved to be the most accurately informed and genuinely helpful sales consultant we have ever dealt with in more than a dozen auto purchases on two continents. In the end we have chosen a different brand, principally because of several unfortunate shortcomings of the BMW model. In fact, it's worth noting, that the dealership experience, and particularly the helpful interaction with Jimmy almost made up for the product deficiencies of the 2016 X1. More
by Peter
Employees Worked With
Jimmy Jones
June 12, 2016
Highly recommend Great deal and overall a great experience. Got a great car at a very competitive price. No pressure approach coupled with excellent knowledge of the Great deal and overall a great experience. Got a great car at a very competitive price. No pressure approach coupled with excellent knowledge of the vehicle and its features. Highly recommended!! More
by Wayne Salgado
Employees Worked With
Donald Morrow, Michael DiPersio, Dallas Marchese
June 08, 2016
Great buying experience! Have purchased five BMWs from Casey BMW with Wayne Heath as my sales consultant. Every experience has been great. No pressure, a knowledgeable sales r Have purchased five BMWs from Casey BMW with Wayne Heath as my sales consultant. Every experience has been great. No pressure, a knowledgeable sales rep and wonderful products! More
by GW
Employees Worked With
Wayne Heath
June 07, 2016
Went the extra mile Wayne Heath went the extra mile to find me the car with the equipment I wanted-- and made sure I was able to trade in my old car before it was due fo Wayne Heath went the extra mile to find me the car with the equipment I wanted-- and made sure I was able to trade in my old car before it was due for inspection repairs. This car is my 5th BMW -- three of them purchased through Casey BMW. How much more satisfied can you get? More
by Repeat Customer
Employees Worked With
Wayne Heath, Dan Dier, Joe Braeutigam
June 01, 2016
Don Morrow is an excellent salesman Don Morrow's patience and genuine understanding was unmatched. He helped me get into the perfect BMW 228i. He put my desires first. Thanks Don Don Morrow's patience and genuine understanding was unmatched. He helped me get into the perfect BMW 228i. He put my desires first. Thanks Don More
by hoggy228
Employees Worked With
Donald Morrow
June 01, 2016
Awesome experience with Don Morrow & Casey BMW! Working with Don Morrow was the best! He was professional, knowledgeable & genuine. His knowledge, of the vehicles features, was impressive. He mad Working with Don Morrow was the best! He was professional, knowledgeable & genuine. His knowledge, of the vehicles features, was impressive. He made the process easy & fun! More
by Monica
Employees Worked With
Donald Morrow
May 31, 2016
Exceptional Sales Experience I recently purchased a new BMW, and my sales experience was exceptional! This is my fourth purchase with Casey BMW, and the third vehicle of which was I recently purchased a new BMW, and my sales experience was exceptional! This is my fourth purchase with Casey BMW, and the third vehicle of which was sold to me by Mr. Joe Hargraves. Since the dealership did not have the exact car I wanted in its current inventory, Mr. Hargraves assisted me ordering my vehicle. Mr. Hargraves was extremely knowledgable and helpful. I appreciate his professionalism and his patience during the buying process. He truly made my buying experience an exceptional one. During financing, Mr. Dan Dier was extremely helpful. He was able to help me with the financing option that best suits my needs. I appreciate his kindness and professionalism during the process; it certainly made things easier for me. Although I plan to keep my new BMW for many years to come, I will certainly be a returning customer. My experience with Casey BMW for the past 9 years has always been a pleasant one, and I will happily refer friends and relatives because I am confident that the service and professionalism they will experience will be unparalleled. More
by DocVNS
May 31, 2016
Great personnnel/selection I recently purchased a used BMW Z4. Staff was courteous and helpful; vehicle selection good. Processing sale was slow, but probably an abnormality g I recently purchased a used BMW Z4. Staff was courteous and helpful; vehicle selection good. Processing sale was slow, but probably an abnormality given the holiday. Car is great, happy to recommend Don for anyone looking to purchase a car in the future. More
by DocK
Employees Worked With
Donald Morrow
