Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Great service Very easy to find car I like thanks to Galon. Best salesman ever. I've recommended 3 friends to come purchase vehicles from you guys since I bought my Very easy to find car I like thanks to Galon. Best salesman ever. I've recommended 3 friends to come purchase vehicles from you guys since I bought my car More
Traded M3 for new lease. I came in looking to trade in my 2011 M3. They gave me a fair trade and I was very happy with their customer service. Car buying is always painful but I came in looking to trade in my 2011 M3. They gave me a fair trade and I was very happy with their customer service. Car buying is always painful but they tried to make it as painless as possible. Sam was the best! More
Purchased BMW Don Morrow was great! He was professional and very knowledgeable. He made the whole car buying experience easy, pleasant and effortless! We drove Don Morrow was great! He was professional and very knowledgeable. He made the whole car buying experience easy, pleasant and effortless! We drove off the lot that same evening! Would recommend Casey BMW in a minute!!! More
GREAT SERVICE I am thrilled that I came to Casey BMW to buy my new car. They were so helpful and helped me make a well formed decision. I will recommend everyone go I am thrilled that I came to Casey BMW to buy my new car. They were so helpful and helped me make a well formed decision. I will recommend everyone go there because the service is worth it. Everyone is friendly and attentive. No one was pushy and they treated me very kindly. What a great first time buying a car from a dealership! More
Excellent Staff & Service! We went to Casey BMW for the X5 with the cinnamon interior I saw on their website. My family was greeted right away by Sam, who is really a great youn We went to Casey BMW for the X5 with the cinnamon interior I saw on their website. My family was greeted right away by Sam, who is really a great young man and it was smooth sailing from there, car was still in stock, test drove it, and although I had Capital One to finance the purchase I was qualified with BMW finance at a lower percentage rate and with ease! And the price on the car was even lower than when I had originally saw it! #winning! The staff were all friendly, you can feel the great work chemistry from these folks when you walk in no matter what they do there. This was no doubt the best car buying experience I've ever had. And we love our new X5. I will definitely be back someday soon to purchase an X6 from them! Thank you to all of them! More
Come in dirty drive away clean Awesome dealership with grade A stellar customer service. They have officially earned my loyalty. If looking for a vehicle I would encourage you stop Awesome dealership with grade A stellar customer service. They have officially earned my loyalty. If looking for a vehicle I would encourage you stop there first and get the experience because once you go Casey BMW you won't want to shop anywhere else for your vehicles!!! More
I will never go anywhere else.!!!!! I went to Casey BMW not knowing what to expect. Eric was the first one to approach me. I will say I was a little skeptical. That changed, I must say E I went to Casey BMW not knowing what to expect. Eric was the first one to approach me. I will say I was a little skeptical. That changed, I must say EXCELLENT Service. The professionalism, how personable he was. Very funny... I was just blown away. When you think of finance and crunching numbers you panic. However, Tiffany Weddle the numbers lady is the best she made me comfortable and came and spoke to me to find out where my comfort for payments was. Our negotiation was the funniest. They always smiled, made me feel comfortable. I feel that I have built relationships for life. I can't see my self going anywhere else or to any other dealership. After the sale Cody came along and walked my son through the features of apple play as well as other great features of his vehicle. I Love him too. We met Joe, and Sam who was cool & very nice. Llyod is an Awesome GM and must be the luckiest Manager to have such an awesome team behind him. I hate to even end this post because seriously they took really good care of us. Thanks guys for all your help and attention you gave us.I am happy to be a customer for life of Casey BMW. More
DO NOT USE CASEY BMW Have had seven BMWs over twenty years dealing with different dealerships with no problems. Casey was a nightmare from the start. When first leasing Have had seven BMWs over twenty years dealing with different dealerships with no problems. Casey was a nightmare from the start. When first leasing the car, the salesmen told me the car was there, ready to be picked up. When we arrived, no car. He wanted me to "do the paperwork" and pay the fees and deposit without a car. Had service done several weeks ago. They had the car for ten days. Since no one was calling me with any kind of update. I had to keep calling them to try to find out what was going on. Could not get an answer, was told service rep, service manager nor general manager was there that day. The kicker...when I finally got the car back, there were 35 + extra miles on the odometer reading More
A+ Great Experience This is the second BMW I have bought from Casey, and once again it was a great experience. Casey was very competitive on price, making the purchase a This is the second BMW I have bought from Casey, and once again it was a great experience. Casey was very competitive on price, making the purchase a good value. I appreciate Don's help throughout the shopping process (which went on for several months -- he should probably earn a medal) and Lloyd took care of pricing and processing the deal very efficiently once I found the car I wanted. Easy experience all the way around. It was a pleasure doing business with Casey BMW once again! More
Excellent Service Mr. Don Marrow was an Awesome Salesperson!! He was very professional and knowledgeable about the BMW car. He was very sensitive to my likes and wish Mr. Don Marrow was an Awesome Salesperson!! He was very professional and knowledgeable about the BMW car. He was very sensitive to my likes and wishes of my Dream car. He has made sure buying my first BMW has been a memorable and excellent experience. He made sure I understood every detail of my new car, even staying pass closing to ensure nothing was missed. I'm truly thankful for his kindness and professional ism. More