Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,694 reviews
Excellent buying experience facilitated by George Boseman! This buying experience was very pleasant. There was no pressure and I was allowed to take my time in making the decision to purchase. George Boseman This buying experience was very pleasant. There was no pressure and I was allowed to take my time in making the decision to purchase. George Boseman was the salesman. His pleasant and caring demeanor was a factor in my decision to make the purchase. He allowed me to decide what vehicle was best for me. He didn't focus on the most expensive vehicles, but showed me a range in style and in price. I will definitely recommend George Boseman to anyone that I know who is entertaining a vehicle purchase! Beverly Hundley More
Star Salesmansip Mr Hargreaves is truely a terrific salesman to work with. I have several vechiles over the last 30 years . It always a pleasure to work with Joe on al Mr Hargreaves is truely a terrific salesman to work with. I have several vechiles over the last 30 years . It always a pleasure to work with Joe on all of my sales . It’s rare to fine individuals that have the integrity and professionalism today. If you are considering a new or used car give Mr. Hargreaves a try . More
PURCHASING MY FIRST BMW Thank you Mr. George Bozeman for your patience when selling us our first Bmw. You made us feel like family. Last time we purchased 2009 Thank you Mr. George Bozeman for your patience when selling us our first Bmw. You made us feel like family. Last time we purchased 2009 More
Great Customer Service Rick was the best salesperson I could have asked for to help me with the process of buying a car. He wasn't pushy, had a vast knowledge about the prod Rick was the best salesperson I could have asked for to help me with the process of buying a car. He wasn't pushy, had a vast knowledge about the product, and made the whole process stress free. Joe Diggs was the other part of the exceptional team that helped me with this purchase. Joe succeeded in getting my payments to where I wanted them, which was very important to me. Both Joe and Rick made this experience a very positive one, and got me in the car that I have been wanting for some time now. I love my new car, and am very satisfied with the service I received from both Joe and Rick. More
Above & Beyond My Expectations! BEST CUSTOMER SERVICE in HAMPTON ROADS!!! Lloyd Howell (GSM of CASEY BMW) went out of his way to take care of me! He addressed all of my questions BEST CUSTOMER SERVICE in HAMPTON ROADS!!! Lloyd Howell (GSM of CASEY BMW) went out of his way to take care of me! He addressed all of my questions & concerns; He was very patient with me, and he treated me like I was family! Not only did he beat his competitor's (in Va Beach) quoted price; He also made sure to put me in a loaner BMW X5, (so I could turn in my rental car & avoid further rental charges), while waiting to have my BMW X3 delivered from Raliegh, NC...his competition wasn't willing to do that for me! TO TOP IT ALL OFF: He threw in some BMW all-weather matts for my new car, and he even managed to get my NEW BMW DELIVERED to his store THE VERY NEXT DAY (6 days EARLIER, than both he & his competition told me I could expect delivery) he's my new HERO! 😁 Shortly after I showed up to take possession of my vehicle: Lloyd SURPRISED ME with a very THOUGHTFUL GIFT!!! Lloyd went out of his way to order me a nice protective cover for the second row seating area; so now I can travel anywhere (worry-free) with my two large breed dogs in the back, and not have to worry about damaging the leather seats! I will GLADLY drive (double the distance) through the MM tunnel, just to get my BMW serviced by CASEY BMW, because THEIR CUSTOMER SERVICE is UNBEATABLE! More
Love my New X3!!! I had a wonderful experience at Casey BMW!!! Mr. Don was amazingly knowledgeable and kind. I appreciate his help. I really love my new X3! I had a wonderful experience at Casey BMW!!! Mr. Don was amazingly knowledgeable and kind. I appreciate his help. I really love my new X3! More
Amazing customer service George and Lloyd were amazing and I couldn't of had a better experience.... I had an A1 class encounter from the time I entered the building. I was gr George and Lloyd were amazing and I couldn't of had a better experience.... I had an A1 class encounter from the time I entered the building. I was greeted immediately and then assisted.... More
Excellent Customer Service George, Lloyd and Ryan went above and beyond to offer an amazing customer service experience. This was hands down the best experience I've had purchas George, Lloyd and Ryan went above and beyond to offer an amazing customer service experience. This was hands down the best experience I've had purchasing a vehicle. Thank you, George, Lloyd and Ryan!! More
Joe's exceptional service Joe is a down to earth salesman who is very knowledgeable. He helped me to get the best deal possible in the car that I wanted. He got other bmw exp Joe is a down to earth salesman who is very knowledgeable. He helped me to get the best deal possible in the car that I wanted. He got other bmw experts involved to assist me with financing and other concerns. He personally drove my other car home, allowing me to drive my new car home. He frequently checked up on me after the sale. He kept me informed about the status of my order and made sure that I was 100% satisfied. He is a no pressure salesman with a warm and engaging style. I am 100% happy with Joe, thus 100% happy with Casey BMW. More
Used Car Purchase Rick was waiting for me as soon as I walked in the door. He was very knowledgeable and super friendly. He made me feel very comfortable during what ca Rick was waiting for me as soon as I walked in the door. He was very knowledgeable and super friendly. He made me feel very comfortable during what can be a stressful process. Joe made the financing part as smooth as possible. He was patient and went through all of my different options with me so that I left feeling confident in my decision. More