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Casey BMW
Newport News, VA
1,647 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,647 reviews
March 27, 2017
True Li Fan Don Morrow promised me a great car. 3 weeks into my ownership, I believe he's delivered on his promise. Don never gave up on finding the perfect car f Don Morrow promised me a great car. 3 weeks into my ownership, I believe he's delivered on his promise. Don never gave up on finding the perfect car for me no matter how many times I rejected his new find. Patience paid off - Don got his sale and I got my dream ride! Thanks Don and Lloyd Howell. More
by TRUE Li FAN
March 14, 2017
Love my 528 BMW I want to thank Donald Morrow for everything he's done. He knows a lot about the cars and has followed through with his customers. So if you're in t I want to thank Donald Morrow for everything he's done. He knows a lot about the cars and has followed through with his customers. So if you're in the market for a BMW go see Donald Morrow!! More
by Crockett!!50
March 12, 2017
Love it So I have purchased many cars through the years...I must say the Gran Coupe is perfect for me. I love it. Dennis was extremely effeicient with my pape So I have purchased many cars through the years...I must say the Gran Coupe is perfect for me. I love it. Dennis was extremely effeicient with my paperwork and telling me how to work all the technology in the vehicle. More
by Jdigg009
February 24, 2017
Jimmy is the best I've never encountered a nicer, more easy-going salesman. Jimmy arranged a test drive of the i3 and couldn't have done a better job. Very kind man. I've never encountered a nicer, more easy-going salesman. Jimmy arranged a test drive of the i3 and couldn't have done a better job. Very kind man. More
by 195532RO
Employees Worked With
Jimmy Jones
January 24, 2017
Great Salesman and Service! Don Morrow and the GMs did an awesome job of helping with car selection and negotiation of my trade. Excellent Customer Service! Thanks so much!! Don Morrow and the GMs did an awesome job of helping with car selection and negotiation of my trade. Excellent Customer Service! Thanks so much!! More
by magnolia88
January 13, 2017
Wonderful Dealership with Professional Service After searching for months, I found the vehicle on line, and we negotiated a price sight unseen and started the paperwork to lock in the deal. When I After searching for months, I found the vehicle on line, and we negotiated a price sight unseen and started the paperwork to lock in the deal. When I arrived to pick up the vehicle, I was greeted with warmth from my sales representative-Dennis. My parents and I travel 3 hours to pick up the vehicle and the General Manager-Lloyd made sure it wasn't unrecognized. We really appreciated the hospitality extended to us. If you're considering buying a BMW, the trip to Casey it will be worth your time. And ask for Dennis. Casey BMW totally Rocks! Wendy Smith from Washington, DC More
by Swindycity67
Employees Worked With
Dennis Grant
January 04, 2017
Great Salesman & Uncommon Integrity! Don Morrow did a fantastic job. I found the vehicle on line, and we negotiated a price sight unseen. When I arrived to pick up the vehicle, all the Don Morrow did a fantastic job. I found the vehicle on line, and we negotiated a price sight unseen. When I arrived to pick up the vehicle, all the paperwork and the vehicle were ready to go and we were complete in under two hours. Don provided first class treatment! While going over the paperwork in the business office, we noticed a discrepancy between what I was told verbally and what the paperwork said. The issue was a significant amount of money, and an honest error. Don and the GM chose to honor the verbal agreement, demonstrating uncommon integrity. I know this cost Casey BMW monetarily, but I hope that those who read this review will be as impressed as I am and choose to do business here and more than make up the difference. I wish more people in this world would honor their word like Casey BMW did. Well done! More
by Pete4279
Employees Worked With
I'm not sure who the GM was (sorry), but I'd give him a 5-star rating as well., Donald Morrow
December 09, 2016
Excellent Customer Service! Dennis has excellent customer and helped me find the perfect car! I was so excited to own my very first Mercedes Benz! All at a reasonable price! Dennis has excellent customer and helped me find the perfect car! I was so excited to own my very first Mercedes Benz! All at a reasonable price! More
by RBailey
Employees Worked With
Dennis Grant
December 08, 2016
It was awesome.. It was a pleasant experience. I applied on line. And was approved. And Dennis had me a car within a few hours. It was exactly what I wanted. It was a pleasant experience. I applied on line. And was approved. And Dennis had me a car within a few hours. It was exactly what I wanted. More
by Mickey9321
Employees Worked With
Dennis Grant
December 07, 2016
Excellent client advisor and an excellent experience! Thoroughly satisfied my client advisor, Dennis Grant, on his professionalism and enthusiasm during our time together. He took his time to show me mult Thoroughly satisfied my client advisor, Dennis Grant, on his professionalism and enthusiasm during our time together. He took his time to show me multiple options and found the perfect car for me! Define inseam really set me up for success and left you plenty of coverage and solid peace of mind. Couldn't be more excited about purchasing vehicle. Taylor Trammell was very professional and knew the ins-and-outs of the features of my car. Thanks again! More
by Ddiaz02
Employees Worked With
Taylor Trammell, Joe Diggs, Richard Cutchins, Dennis Grant
