Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Casey BMW
Newport News, VA
1,647 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,647 reviews
January 14, 2018
Thank you Dennis Grant... "excellent customer service" Dennis Grant is the perfect example of an excellent Sales and Customer Service Representative. I loved his demeanor: he had a smile and friendly disp Dennis Grant is the perfect example of an excellent Sales and Customer Service Representative. I loved his demeanor: he had a smile and friendly disposition before, during and after the buying process. Dennis is a great asset and brings so much to the table, regarding his knowledge of the Brand. I really appreciated his expertise and professionalism. Lloyd Howell, the Sales Manager, was very professional and made the process very easy. Thank you both, for the awesome service provided to me. More
by BMWlady2018
November 26, 2017
This buying experience was like no other,the best!!!! George was so helpful,the buying experience, the professional attitudes with caring hearts knowing that could make dreams come true. A wonderful exp George was so helpful,the buying experience, the professional attitudes with caring hearts knowing that could make dreams come true. A wonderful experience with the Casey BMW family. More
by delbertj01
October 31, 2017
great experience with a trade in Don Morrow was excellent to deal with. He contacted about an opportunity to trade in my 2015 X5 for a 2018. He made the process very easy, and I nev Don Morrow was excellent to deal with. He contacted about an opportunity to trade in my 2015 X5 for a 2018. He made the process very easy, and I never felt pressured. I have already planned for a future trade in to work with him again, God-willing More
by babiko
Employees Worked With
Donald Morrow
October 15, 2017
Bought a car from the dealership We dealt with Don Morrow. He was very nice man, who was very polite, understanding and very helpful. He was sincere and forthcoming. Nice gentlema We dealt with Don Morrow. He was very nice man, who was very polite, understanding and very helpful. He was sincere and forthcoming. Nice gentleman. God bless him. More
by baljitgill
Employees Worked With
Donald Morrow
October 13, 2017
Consummate Professionals who make it happen! Without question- the Best car buying experience I've had to date. Thank You Don Morrow, Samelia Webster, Lloyd Howell and the folks behind the scen Without question- the Best car buying experience I've had to date. Thank You Don Morrow, Samelia Webster, Lloyd Howell and the folks behind the scenes who politely persisted with friendly phone calls, email invites and voicemails. May God Bless each & every one of you as you have been a blessing to me! More
by MrCDL-A
Employees Worked With
Other Employees :
BMW Genius, Donald Morrow, Samelia Webster, Ryan Thomas
September 28, 2017
Worth traveling for to buy a car! I purchased a Certified BMW Z4 from Joe Hargraves and Joe Diggs. I was an out of state purchaser and they were right up front with everything. There I purchased a Certified BMW Z4 from Joe Hargraves and Joe Diggs. I was an out of state purchaser and they were right up front with everything. There were no surprises when I got there to purchase the car. I flew into Newport News and they picked me up at the Airport. The car was ready and Joe Hargraves went over all the options and followed up with me several time to make sure I was not experiencing any issues. great experience. More
by OutofState1
September 18, 2017
Vehicle Trade-up Working with Joe and Joe to trade in a vehicle on a compressed timeline was a more pleasant experience that I could have hoped for. Working with Joe and Joe to trade in a vehicle on a compressed timeline was a more pleasant experience that I could have hoped for. More
by ngaill1
September 13, 2017
Galon was a tremendous help Galon was real helpful with me searching for a car. He was always available to answer any questions and helped me understand the trade in policy a lot Galon was real helpful with me searching for a car. He was always available to answer any questions and helped me understand the trade in policy a lot better. I would definitely refer anyone to Galon that is searching for a car. More
by Amisha
Employees Worked With
Galon Wofford
September 13, 2017
Very helpful! Galon was very helpful. I was really having a difficult time deciding where to go to purchase a car. Everyone is so pushy but Galon was great. He show Galon was very helpful. I was really having a difficult time deciding where to go to purchase a car. Everyone is so pushy but Galon was great. He showed me all of my options for what I can afford and I am very pleased with my visit. More
by LadyLuck13
Employees Worked With
Galon Wofford
September 06, 2017
Great service I came in learned a lot with the help of my man Galon!! I am in process in purchasing a vehicle and he found some cars in my price range that I can no I came in learned a lot with the help of my man Galon!! I am in process in purchasing a vehicle and he found some cars in my price range that I can not turn down!!!! More
by Javier123
Employees Worked With
Galon Wofford
