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Casey BMW

Newport News, VA

4.9
1,696 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,696 reviews

November 25, 2018

New x3 Don was fabulous! The car is beautiful! The people at the dealership were service oriented! It was so nice to purchase the car, finance the car, an More

by Kathyrd1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allstate rep Mr Steinbaugh, Donald Morrow, Ryan Thomas
Nov 26, 2018 -

Casey BMW responded

Thank you for choosing Casey BMW! Don and our team were glad to work with you, we're content that you are enjoying the vehicle you deserve. Have a great day!

November 20, 2018

Great service Worked with Jon and Lloyd in my first experience shopping for a BMW, after issues with my previously owned car Jon and Lloyd gave me an amazing deal. More

by Ruizjl00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
JonHenry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Casey BMW responded

Thank you for choosing Casey BMW! Jon, Lloyd, and our team were glad to work with you in looking for a deal! We appreciate your patience and look forward to working with you again. Have a great day!

November 20, 2018

Superb Service JonHenry is very pleasant and professional, a great salesman with down to earth personality. I Highly recommend him for all your sales or service need More

by cardiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
JonHenry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

Casey BMW responded

Thank you for choosing Casey BMW! It was a pleasure working with you and our team looks forward to doing business with you again. Let us know if we could be of further assistance, have a nice day!

November 20, 2018

Excellent experience Jon helped me get into the car of my dreams. He is very professional and knowledgeable even though he’s only been selling cars a short time. I will de More

by CoachRod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JonHenry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

Casey BMW responded

We appreciate your review! Jon and our team were glad to work with you and we're delighted you enjoyed a positive experience. Let us know if you have additional inquiries and we'll be glad to help! Thank you, have a great day!

November 15, 2018

Service Always a great experience at Casey Service. Finished on time and high quality work. Enterior always kept clean while in service. Will recommend hig More

by SAB 314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bullus, Ryan Thomas
Nov 15, 2018 -

Casey BMW responded

Thank you for choosing Casey BMW! It's our desire to be an efficient service for all who visit. Let us know if we could be of further assistance, have a great day!

November 13, 2018

Don Marrow was a wonderful salesperson. Mr. Marrow is a personable, professional salesperson. He helped me find my car quickly and one that could fit my financial needs. I would definitely r More

by Daisyb1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Morrow
Nov 13, 2018 -

Casey BMW responded

We appreciate your 5-star review, Daisy! Donald and the rest of our team were glad to work with you in this process. Let us know if we can be of further help, have a great day!

November 12, 2018

Excellent Salesman - Don Morrow I could not have asked for a better salesman. Thank you Don Morrow for finding this car for me! I absolutely love it! The staff was also very friendly More

by LouH
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Morrow
Nov 13, 2018 -

Casey BMW responded

Thank you for choosing Casey BMW, Lou! Our team was glad to work with you and we're happy you enjoyed a 5-star experience. Let us know if we can be of further assistance. Have a great day!

November 11, 2018

10/10 Great looking showroom! Staff was very polite and knowledgeable! I Will recommend this dealer to anyone looking to get into a new or used car. More

by JaySubi69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Morrow
Nov 12, 2018 -

Casey BMW responded

Our team was glad to work with you, Jay! Let us know if we could be of further assistance. We are happy you enjoyed a 5-star experience. Have a great day!

November 07, 2018

Totally Impressed Let me tell you. This dealership hands down handled me with TLC. Don the salesman, Amanda the finance manager. They were very thoughtful, thourough, More

by Travelnurse2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Morrow
Nov 08, 2018 -

Casey BMW responded

Congratulations on your new Vehicle! Providing our customers the best service we can offer is our goal. We will go above and beyond to assure customer satisfaction is achieved for Casey BMW. We are pleased that Don and Amanda were able to provide thoughtful and thorough service for you. We look forward to working with you again and hope you have a good day!

October 31, 2018

Lloyd Howell and Donnie Morrow are awesome I had the pleasure of buying a new car with the help of Lloyd Howell, Sales Manager and Donnie Morrow!!! On Halloween. They are truly awesome. Lloyd More

by KNHAMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Morrow, Mike Bullus
Nov 02, 2018 -

Casey BMW responded

We work incredibly hard to exemplify our commitment to customer care and we are glad that Lloyd, Mike, and Donnie were able to show you what we strive to deliver. We look forward to making sure that you enjoy your vehicle for many years to come. Thank you!

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