Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Excellent Customer Service George, Lloyd and Ryan went above and beyond to offer an amazing customer service experience. This was hands down the best experience I've had purchas George, Lloyd and Ryan went above and beyond to offer an amazing customer service experience. This was hands down the best experience I've had purchasing a vehicle. Thank you, George, Lloyd and Ryan!! More
Joe's exceptional service Joe is a down to earth salesman who is very knowledgeable. He helped me to get the best deal possible in the car that I wanted. He got other bmw exp Joe is a down to earth salesman who is very knowledgeable. He helped me to get the best deal possible in the car that I wanted. He got other bmw experts involved to assist me with financing and other concerns. He personally drove my other car home, allowing me to drive my new car home. He frequently checked up on me after the sale. He kept me informed about the status of my order and made sure that I was 100% satisfied. He is a no pressure salesman with a warm and engaging style. I am 100% happy with Joe, thus 100% happy with Casey BMW. More
Used Car Purchase Rick was waiting for me as soon as I walked in the door. He was very knowledgeable and super friendly. He made me feel very comfortable during what ca Rick was waiting for me as soon as I walked in the door. He was very knowledgeable and super friendly. He made me feel very comfortable during what can be a stressful process. Joe made the financing part as smooth as possible. He was patient and went through all of my different options with me so that I left feeling confident in my decision. More
Rick is incredible to work with! I bought my BMW from him a few weeks ago and he went above and beyond to assist. I explained what I was looking for at the price I wanted to spend. H I bought my BMW from him a few weeks ago and he went above and beyond to assist. I explained what I was looking for at the price I wanted to spend. He helped me find a BMW that exceeded my expectations. I look forward to recommending him to my friends and colleagues. More
Very pleasant experience Joe Diggs and Rick were absolutely fantastic to deal with. I found my car, and we proceeded to make the deal happen in a timely professional manner. H Joe Diggs and Rick were absolutely fantastic to deal with. I found my car, and we proceeded to make the deal happen in a timely professional manner. Highly recommend, I will be returning in the future. More
Excellence service I recently purchased an upgrade from Casey BMW. My Salesman was the best. His knowledge of the vehicle was amazing. He made everything about Casey BM I recently purchased an upgrade from Casey BMW. My Salesman was the best. His knowledge of the vehicle was amazing. He made everything about Casey BMW so professional. Joe Hargraves is definitely an asset to the company. I really appreciate being made to feel so special.. More
Rick Cutchins and Joe Diggs Made The Difference By far the best car buying experience ever for us! Didn't plan to leave with a 750LI but these guys made it impossible not to buy. Rick is amazing, By far the best car buying experience ever for us! Didn't plan to leave with a 750LI but these guys made it impossible not to buy. Rick is amazing, no pressures, no tricky sales tactics, he just let the product speak for itself and then negotiated with us honest broker style! Really appreciate all the small things he did to help us with the buy. Better yet, his attention to detail was incredible to include calling me daily until the car was ready. When I picked up the car, he noticed a small area that wasn't buffed out all the way, so he took it around back and did it himself. Joe was incredible too. No gimicky stuff, no pressures, just sound advice with the most professional demeanor! Absolutely recommend this dealership for anyone who wants a great car buying experience. Did I mention that Rick called me back a couple days after to make sure we liked everything and didn't need anything!! A+++ service all around! Thank you Casey Auto...we wouldn't have bought the car that day if not for these two guys! More
Bought a used Mercedes c250 I bought a 2012 Mercedes C250 sport. It had a great price, and my wife and I really appreciate Rick Cutchins professionalism. He was also friendly a I bought a 2012 Mercedes C250 sport. It had a great price, and my wife and I really appreciate Rick Cutchins professionalism. He was also friendly and very accommodating. I did however, discover that the cars cigaratte lighter wasn’t working. I assume it’s just a blown fuse but I was disappointed when the sales manager refused to have it looked at. Sure it’s probably simple fix but I expect more from a luxury car dealership. More
Awesome experience I have purchased a lot of cars over the past twenty years and this has been the easiest and best experience i have had so far. Lloyd Howell, Ryan Tho I have purchased a lot of cars over the past twenty years and this has been the easiest and best experience i have had so far. Lloyd Howell, Ryan Thomas and Dennis Grant helped me through the entire process and went out of their way to get me a better deal than what i was originally promised. Out of all the dealerships that i visited in the area the Casey dealerships had the best customer service and the friendliest staff. I can't say enough good things about Casey BMW and couldn't be happier in my CPO i3. More
Lexus Neighbor Lady Dennis was my salesman and he was awesome... He was very knowledable of the car and the car buying process. He was very nice and attentive to my quest Dennis was my salesman and he was awesome... He was very knowledable of the car and the car buying process. He was very nice and attentive to my questions and concerns. Whenever you go to Casey BMW, ask for Dennis Grant he will take care of you.. More