Casey BMW

GREAT CUSTOMER SERVICE EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! When I walked IN the DOOR, after an EXHAUSTING & EMOTIONAL 😭 MORNING........ RICK CUTCHINS, CLIENT ADVISOR & RYAN THOMAS, the SALES MANAGER took care When I walked IN the DOOR, after an EXHAUSTING & EMOTIONAL 😭 MORNING........ RICK CUTCHINS, CLIENT ADVISOR & RYAN THOMAS, the SALES MANAGER took care of me by listening to me as I was 😭 CRYING HYSTERICALLY😭😭😭😭😭 and telling them that I REALLY REALLY wanted this car; when my family would NOT support me using this DEALERSHIP!!!!!!! I said, I DON’T care what they 🤔.......I am buying it!!!!!!!! Happy 😆 FANTASTIC FABULOUS FAITHFUL FRIDAY! More

Buying at Casey Ryan met with my husband and I after we decided on the car we wanted. He explained the value we were receiving in our selected vehicle and the advanta Ryan met with my husband and I after we decided on the car we wanted. He explained the value we were receiving in our selected vehicle and the advantages of shopping at Casey. His friendly personality made the car buying experience easier. More

Jalil is the bomb.com! After shopping around at other dealerships I came back to Casey to do business with Jalil. Upon our first meeting, he was polite and friendly. It was After shopping around at other dealerships I came back to Casey to do business with Jalil. Upon our first meeting, he was polite and friendly. It was clear that he wanted to help us make the decision that was right for us. He was quick on his feet making sure all the paperwork was signed and our new car was detailed perfectly. It was the easiest car buying experience we’ve ever encountered. I highly recommend working with Jalil when you go to Casey BMW! More

Excellent buying experience facilitated by George Boseman! This buying experience was very pleasant. There was no pressure and I was allowed to take my time in making the decision to purchase. George Boseman This buying experience was very pleasant. There was no pressure and I was allowed to take my time in making the decision to purchase. George Boseman was the salesman. His pleasant and caring demeanor was a factor in my decision to make the purchase. He allowed me to decide what vehicle was best for me. He didn't focus on the most expensive vehicles, but showed me a range in style and in price. I will definitely recommend George Boseman to anyone that I know who is entertaining a vehicle purchase! Beverly Hundley More

Star Salesmansip Mr Hargreaves is truely a terrific salesman to work with. I have several vechiles over the last 30 years . It always a pleasure to work with Joe on al Mr Hargreaves is truely a terrific salesman to work with. I have several vechiles over the last 30 years . It always a pleasure to work with Joe on all of my sales . It’s rare to fine individuals that have the integrity and professionalism today. If you are considering a new or used car give Mr. Hargreaves a try . More

PURCHASING MY FIRST BMW Thank you Mr. George Bozeman for your patience when selling us our first Bmw. You made us feel like family. Last time we purchased 2009 Thank you Mr. George Bozeman for your patience when selling us our first Bmw. You made us feel like family. Last time we purchased 2009 More

Great Customer Service Rick was the best salesperson I could have asked for to help me with the process of buying a car. He wasn't pushy, had a vast knowledge about the prod Rick was the best salesperson I could have asked for to help me with the process of buying a car. He wasn't pushy, had a vast knowledge about the product, and made the whole process stress free. Joe Diggs was the other part of the exceptional team that helped me with this purchase. Joe succeeded in getting my payments to where I wanted them, which was very important to me. Both Joe and Rick made this experience a very positive one, and got me in the car that I have been wanting for some time now. I love my new car, and am very satisfied with the service I received from both Joe and Rick. More

Above & Beyond My Expectations! BEST CUSTOMER SERVICE in HAMPTON ROADS!!! Lloyd Howell (GSM of CASEY BMW) went out of his way to take care of me! He addressed all of my questions BEST CUSTOMER SERVICE in HAMPTON ROADS!!! Lloyd Howell (GSM of CASEY BMW) went out of his way to take care of me! He addressed all of my questions & concerns; He was very patient with me, and he treated me like I was family! Not only did he beat his competitor's (in Va Beach) quoted price; He also made sure to put me in a loaner BMW X5, (so I could turn in my rental car & avoid further rental charges), while waiting to have my BMW X3 delivered from Raliegh, NC...his competition wasn't willing to do that for me! TO TOP IT ALL OFF: He threw in some BMW all-weather matts for my new car, and he even managed to get my NEW BMW DELIVERED to his store THE VERY NEXT DAY (6 days EARLIER, than both he & his competition told me I could expect delivery) he's my new HERO! 😁 Shortly after I showed up to take possession of my vehicle: Lloyd SURPRISED ME with a very THOUGHTFUL GIFT!!! Lloyd went out of his way to order me a nice protective cover for the second row seating area; so now I can travel anywhere (worry-free) with my two large breed dogs in the back, and not have to worry about damaging the leather seats! I will GLADLY drive (double the distance) through the MM tunnel, just to get my BMW serviced by CASEY BMW, because THEIR CUSTOMER SERVICE is UNBEATABLE! More

Love my New X3!!! I had a wonderful experience at Casey BMW!!! Mr. Don was amazingly knowledgeable and kind. I appreciate his help. I really love my new X3! I had a wonderful experience at Casey BMW!!! Mr. Don was amazingly knowledgeable and kind. I appreciate his help. I really love my new X3! More

Amazing customer service George and Lloyd were amazing and I couldn't of had a better experience.... I had an A1 class encounter from the time I entered the building. I was gr George and Lloyd were amazing and I couldn't of had a better experience.... I had an A1 class encounter from the time I entered the building. I was greeted immediately and then assisted.... More