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Casey BMW

Newport News, VA

4.8
1,647 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,647 reviews

January 06, 2019

Would not go anywhere else Dennis Grant helped with the purchase of our X5 and we could not have been more pleased. From start to finish he was cheeeful, incredibly knowledgeabl More

by M,M ZWICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Grant
January 05, 2019

Reset our maintenance notifications. Chris was very helpful. We came by at the last minute on a Saturday. Pull in the service bay, explained the problem. With a blink of an eye he jump in More

by anthonyttks
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Culp
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2019

Service/Maintenance of Vehicle Usually I enjoy my service but the last one on 31 Dec was not so good. Brought my vehicle in for oil change and some other maintenance. When the wor More

by albrightt3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
December 28, 2018

A+ Dealership I was very pleased with the service and attentiveness I received. My purchase process was smooth. The customer service I received was excellent. I wou More

by SR34
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Faubel, Dennis Grant
December 27, 2018

Best car dealership I’ve ever had Dennis Grant was especially helpful and personable along with the rest of the Casey BMW staff. They were patient and helped me get the best deal possi More

by Amareeleilani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Grant
December 27, 2018

Outstanding Mike Lewis has been my service rep for many years! I can depend on his honest assessment of my car needs. He is dependable and keeps me informed thro More

by Alli
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lewis
December 20, 2018

IN LOVE WITH MY 2019 BMW X3 Love the respect that they show there's customers and very friendly environment. Can't wait for my next new BMW number three. Thanks again More

by PAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Morrow
December 18, 2018

Exceptional!! Once again Lloyd and his team exceed my expectations. I've been a customer of Casey for 15 years, and I can't imagine purchasing my vehicle from any More

by pam6thbmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2018

Great experience! Mr. Lewis is very friendly and he calls and follows up as he says he would. Dealing with him makes the wait time less painful. More

by amhowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lewis
December 07, 2018

AJ Phillips & Joe Hargraves Thank you AJ for your excellent customer service. You kept me informed and explain to me in layman terms :).. what services my vehicle required and w More

by Miss Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Phillips, Mike Lewis
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