Casey BMW

One GREAT experience! From the time I entered the dealership, it was nothing less than a FANTASTIC experience. The environment, and professionalism. I experienced from Mr. From the time I entered the dealership, it was nothing less than a FANTASTIC experience. The environment, and professionalism. I experienced from Mr. Joe Hargraves was incredible. He was EXTREMELY helpful from the very moment I sat at his desk. I've never found a car that I wanted in less than an hour...with Mr. Hargraves, I found my ideal jeep in less than 20 minutes. Hes definitely great at his craft as a car salesman. More

I only dealt with Don Moore, but he is reason enough. We visited there to go car shopping g during one of the 15 degree days. Don Moore first impressed us by meeting us outside when we were looking at a c We visited there to go car shopping g during one of the 15 degree days. Don Moore first impressed us by meeting us outside when we were looking at a car. In a short period of time, Don proved knowledgeable and demonstrated a great sense of customer priority. We were talking with a guy, vice dealing with a salesman I hope that makes sense. Great experience! More

An unexpected delight I went in just looking and fell in love. I was treated like royalty and ended up in my dream car. John was intimately familiar with BMW and was able I went in just looking and fell in love. I was treated like royalty and ended up in my dream car. John was intimately familiar with BMW and was able to provide cantor that got me even more engaged. I never felt happier spending a large amount of money. More

Awesome Very pleased with the professional and great service from cassey BMW with the help of Don Morrow. Very expirience sales man which made the visit a ple Very pleased with the professional and great service from cassey BMW with the help of Don Morrow. Very expirience sales man which made the visit a pleasant one. More

Go For It! I had an absolutely wonderful experience yesterday with Joseph Hargraves at Casey BMW. Joe was knowledgeable, personable, professional and an all arou I had an absolutely wonderful experience yesterday with Joseph Hargraves at Casey BMW. Joe was knowledgeable, personable, professional and an all around great Client Advisor! I am a proud new owner of a beautiful BMW X3, Alpine White with Beige interior and all the bells and whistles. This is my third BMW and I am completely sold on the Brand. Joe made the process easy and enjoyable. I look forward to seeing Joe when I return to the dealership for service appointments. Thank you Joe and Casey BMW! More

Daughter BMW X3 Purchase I would like to express my sincerest appreciation to you and your team for our recent purchase. Everyone at the dealership could not have been more h I would like to express my sincerest appreciation to you and your team for our recent purchase. Everyone at the dealership could not have been more helpful to get everything right. I was particularly impressed that when we said that it was for our daughter, you turned your attention to her and effectively sold her the car. That gave her confidence in your product and showed her the respect she deserved! Again Thanks and Happy Holidays to you, your family and all the staff at Casey BMW, v/r Marty More

NEW CAR PURCHASE I had the pleasure of working with Donald Morrow and Lloyd Howell on a purchase of a new 2018 BMW X2. I can honestly say it was the best experience I had the pleasure of working with Donald Morrow and Lloyd Howell on a purchase of a new 2018 BMW X2. I can honestly say it was the best experience I've had with purchasing a vehicle. They ensured I received the best deal and was very professional throughout the process. I would DEFINELTY recommend this dealership to anyone looking to purchase a new or used vehicle. A truly amazing staff, a comfortable and welcoming environment and an experience that you'll never forget! More

Don Moore was great! He provided excellent customer service and was easy to work with. I wasnt looking forward to the car buying process, but he made it super e was great! He provided excellent customer service and was easy to work with. I wasnt looking forward to the car buying process, but he made it super easy. He treated me like family the moment I walked into the dealer and provided me with sound advice. I was able to drive off the lot with a great price. Don continues to provide customer service after the sale with calls to ensure that everything is going well with the vehicle. I will highly recommend Don to others who are in search of a vehicle. Thanks Don. More

Guaranteed satisfaction .... mr. Moore was very helpful With my purchase. He has called and checked on my purchase multiple times making sure I was satisfied. I will definite .... mr. Moore was very helpful With my purchase. He has called and checked on my purchase multiple times making sure I was satisfied. I will definitely send all family and friends his way. More

Used car purchase Don Moore was very helpful in finding a used car to the criteria I provided. The car came into another Casey dealership and wasn’t ready for showi Don Moore was very helpful in finding a used car to the criteria I provided. The car came into another Casey dealership and wasn’t ready for showing upon our initial appointment, but this was not Don’s fault. The car was transferred to Casey BMW And purchased from that location. However the fact that the car was transferred within the Casey network caused delays in paperwork processing at the time of sale. To improve the Casey brand, looking at connectivity improvements between dealerships would be helpful in improving customer service. The only other complaint is that I had to return to the dealership twice after the sale. Once to pick up the second key and once to pick up my plates. Another customer service improvement would be to consolidate those visits or mail the plates to my house. Overall my experience with Don Moore as a salesperson was outstanding and the experience with Casey “good”. More