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Casey BMW
Newport News, VA
1,647 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,647 reviews
February 16, 2019
Purchasing a car I had a great experience buying my first BMW here today. I visited just to look and ended up buying the car that I wanted 2 hours later. Jon Garcia me I had a great experience buying my first BMW here today. I visited just to look and ended up buying the car that I wanted 2 hours later. Jon Garcia met me as soon as I got out the car and was very helpful and easy to work with. More
by Junior77
Employees Worked With
February 12, 2019
Happy with new BMW I would recommend buying from Casey BMW. I received a good deal and the staff were professional and friendly. The new BMW M40i is awesome. I would recommend buying from Casey BMW. I received a good deal and the staff were professional and friendly. The new BMW M40i is awesome. More
by M40i Owner
February 11, 2019
Great Experience Would have given 10, stars for the great customer service and buying experience, but it only offers 5 stars. With that said Don my service agent was g Would have given 10, stars for the great customer service and buying experience, but it only offers 5 stars. With that said Don my service agent was great working with. His personality and professionalism made my buying experience a pleasant one. That I refer my friends and coworker. More
by Mz.Jordan
Employees Worked With
Ryan Thomas, Don Moore
February 11, 2019
Top-notch services! After reviewing the website, we contacted Dennis and setup an afternoon to let my wife experience the suv. Once she liked the suv we had a great expe After reviewing the website, we contacted Dennis and setup an afternoon to let my wife experience the suv. Once she liked the suv we had a great experience, Dennis was outstanding. Lloyd you’re a winner thanks for everything! More
by Tim
Employees Worked With
Dennis Grant
February 09, 2019
Best experience I've ever had Don was awesome. Made the whole process feel like a breeze. He made my wife and I feel at home. Great dealership, great people, and a painless process Don was awesome. Made the whole process feel like a breeze. He made my wife and I feel at home. Great dealership, great people, and a painless process. More
by Drhudso
Employees Worked With
Don Moore
February 09, 2019
Great sales staff Satisfied with overall sales service from beginning to end. Great sales staff, attention to detail, helpful, and understanding. Gave alternatives and Satisfied with overall sales service from beginning to end. Great sales staff, attention to detail, helpful, and understanding. Gave alternatives and explained all options available. More
by Tweety07
February 08, 2019
Pleasant, Proffessional, Efficient. Friendly and courteous were Dennis and Genius Amanda .My day was transformed into a wonderful unexpected purchase. I will definitely expound on my ple Friendly and courteous were Dennis and Genius Amanda .My day was transformed into a wonderful unexpected purchase. I will definitely expound on my pleasant experience with my friends and follow through with referrals for the future. More
by BMW Girl
February 06, 2019
pleasant experience Our sales person , Dennis, was very polite and helpful. He took the time to familiarize himself will the working components of our car do that he wa Our sales person , Dennis, was very polite and helpful. He took the time to familiarize himself will the working components of our car do that he was able yo easily school us on how everything worked and made the process much easier. a thank you, Dennis. More
by carshop29
Employees Worked With
Dennis Grant
February 04, 2019
Outstanding Service!! From the minute we walked in I was impressed by the professionalism everyone showed me. Our saleman Mr JonHenry was very professional and informative From the minute we walked in I was impressed by the professionalism everyone showed me. Our saleman Mr JonHenry was very professional and informative with every question I asked. He made the process so easy and I was happy for that. Also his manager Ryan was amazing working with me and my buget. I'll definitely recommend this place to my friends and family. More
by Shera1
February 04, 2019
Excellent Customer Service I live 3.5 hours from this dealership and still followed through on the purchase. This dealership honored a corporate discount available to me, and th I live 3.5 hours from this dealership and still followed through on the purchase. This dealership honored a corporate discount available to me, and the level of customer service was excellent. All communications were prompt, complete, and pleasant. We used telephone and email to complete all information necessary to make a decision. Quotes were given for both lease vs buy. Warranties and Maintenance programs were explained, and options provided. The car was delivered to my home in person by Dennis Grant and Mackenzie Green at which time we were able to complete all final paperwork. Mackenzie Green gave me an overview of the operations of the car as well as the various iDrive functions. The whole process took only 3 days. I would highly recommend all three staff who worked with me. More
by JDM_DE
