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Casey BMW
Newport News, VA
1,647 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,647 reviews
May 14, 2019
Buying Bought a used BMW.It had paint scratches on it.I was told it was a used vehicle. I thought the dealer ship should take care of it Bought a used BMW.It had paint scratches on it.I was told it was a used vehicle. I thought the dealer ship should take care of it More
by Lane12
Employees Worked With
Donald Morrow
May 14, 2019
Great experience !! Jon was very helpful and answered our many questions. Everyone we had contact with made our buying experience pleasant. Highly recommend this deale !! Jon was very helpful and answered our many questions. Everyone we had contact with made our buying experience pleasant. Highly recommend this dealership. More
by Jelaine
May 14, 2019
Very Professional Excellent service! Mr. Joe and Deonte were very welcoming and exuded top notch professionalism. I definitely recommend. Thank you gentlemen!! I love m Excellent service! Mr. Joe and Deonte were very welcoming and exuded top notch professionalism. I definitely recommend. Thank you gentlemen!! I love my car and hope to deal with you guys in the future! More
by Deshaun88
May 10, 2019
Awesome experience Don my salesman was a pleasure to work with. Him and Lloyd worked together to make this a smooth and quick process!! I didn’t even expect to walk away Don my salesman was a pleasure to work with. Him and Lloyd worked together to make this a smooth and quick process!! I didn’t even expect to walk away with a car.... but I did and I love it💕 More
by Jaisquare
Employees Worked With
Other Employees :
The gentleman who detailed the car!!! It was shining like a diamond ?? , Donald Morrow
May 05, 2019
M2 Competition Very friendly staff! The buying process went smooth. Couldn't be happier with my new car. If you're thinking about getting into a BMW go to Casey Very friendly staff! The buying process went smooth. Couldn't be happier with my new car. If you're thinking about getting into a BMW go to Casey More
by Kevin
May 03, 2019
Service advisor. Mike is an exceptional service advisor, knowledgeable, dependable and customer focused. He has been my service advisor for a number of years and high Mike is an exceptional service advisor, knowledgeable, dependable and customer focused. He has been my service advisor for a number of years and highly recommend him. More
by SRW51
Employees Worked With
Mike Bullus
April 19, 2019
Great car buying experience Jon Garcia was a pleasure to work with. Even though we purchase a Lexus from a BMW dealer, Jon was quite knowledgeable with the vehicle we were purch Jon Garcia was a pleasure to work with. Even though we purchase a Lexus from a BMW dealer, Jon was quite knowledgeable with the vehicle we were purchasing. I would highly recommend Jon for anyone shopping for a vehicle at Casey BMW. I am looking forward to a continued relationship with Casey BMW, when we make our return trips in for service. More
by Eileen
April 18, 2019
Great Service and attention to my neeeds The recent service to my 428I was done very professionally and with no inconvenience to me. While it tool a couple of days longer then originally tho The recent service to my 428I was done very professionally and with no inconvenience to me. While it tool a couple of days longer then originally thought the use of the loaner meant there was not a bit of impact to my schedule. More
by Capt Clint
Employees Worked With
AJ Phillips
April 16, 2019
Awesome Awesome Always a pleasure working with Don. Don works hard, knows his job, listened to what I wanted, and delivered (exactly what I wanted). Don is always p Always a pleasure working with Don. Don works hard, knows his job, listened to what I wanted, and delivered (exactly what I wanted). Don is always polite and professional and I would definitely do business with him again. Vickie Rioux More
by Mark Rioux
Employees Worked With
Donald Morrow
April 13, 2019
Great customer service Thank you to Mike and the technician who worked on my 2014 BMW 535 I take big proud on my car. Mike and the technician took wonderful car of my car. A Thank you to Mike and the technician who worked on my 2014 BMW 535 I take big proud on my car. Mike and the technician took wonderful car of my car. Also what to thank the detailer who made my car look brand new. Overall great customer service and the attention to detail is greatly appreciate. And the workmanship is top notch as you would expect from a BMW dealership. More
by Wan
Employees Worked With
Mike Bullus
