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Casey BMW
Newport News, VA
1,647 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,647 reviews
June 20, 2019
Love this dealership! We live in Virginia Beach and drive across the water and through the dreaded tunnel to buy at Casey BMW- that should say something right there! Don M We live in Virginia Beach and drive across the water and through the dreaded tunnel to buy at Casey BMW- that should say something right there! Don Morrow our sales consultant is not only knowledgeable about the features for all lines but has a heart of gold and his personal service is stellar! Amanda the finance and insurance manager will go over all options with no pressure. We now own two BMWs and it is a fact, they are the “Ultimate Driving Machine!” - this is the dealership to buy from!!!!! More
by VB at the beach
Employees Worked With
Amanda Faubel, Donald Morrow
June 16, 2019
Best local dealership in the 757 area. I had a great car buying experience here at Casey. The staff was very professional they cater to my every need I was well taken care of. The entire te I had a great car buying experience here at Casey. The staff was very professional they cater to my every need I was well taken care of. The entire team stayed late, way pass usual business hours just so I could drive off the lot with my new car! Thanks Casey for a smooth car buying experience. Love my new BMW X3 alpine white!! More
by LambertGayle
Employees Worked With
Kellen Poto, , Kellen Poto
June 06, 2019
First time BMW buyer I dealt with Don Morrow and was very happy with the way I was treated. I found him knowledgeable and well informed on the vehicles. I would definitely I dealt with Don Morrow and was very happy with the way I was treated. I found him knowledgeable and well informed on the vehicles. I would definitely contact him again for my next or maybe my wife’s next vehicle. More
by mbussert1
Employees Worked With
Donald Morrow
June 04, 2019
Grateful Don and Lloyd were great in getting me in the vehicle I preferred. Don has great customer service skills and kept everything positive. I’ve driven the Don and Lloyd were great in getting me in the vehicle I preferred. Don has great customer service skills and kept everything positive. I’ve driven the car for about a week and it’s more than I expected. BMW makes one of the most amazing vehicles in the land. I’m glad to be a part of the BMW family. Again, thanks to Casey BMW of Newport News, VA. More
by ESpecial
June 04, 2019
Good buying experience Jon was very nice and patient. I just wish Casey had a dealership on the south side. I'm very happy with my purchase and would buy from there again. Jon was very nice and patient. I just wish Casey had a dealership on the south side. I'm very happy with my purchase and would buy from there again. More
by fisher.ta
Employees Worked With
May 26, 2019
Easy process Entire process of car buying made easy. This is our 3 BMW and while each experience is different it was an enjoyable car buying experience Entire process of car buying made easy. This is our 3 BMW and while each experience is different it was an enjoyable car buying experience More
by James9
Employees Worked With
May 25, 2019
CASEY BMW is amazing! Professional in every way. The sales team is professional, courteous, knowledgeable, and efficient. Casey BMW uses technology to make your sales and finance experience smooth an The sales team is professional, courteous, knowledgeable, and efficient. Casey BMW uses technology to make your sales and finance experience smooth and comprehensive. They listened to my needs, expertly answered my questions, and found the perfect car for my family under budget. In a pressure free sales environment we were treated like close family members. My salesperson Dennis made every effort to get me in and out of the dealership with my new car in record time. The total team effort made this car purchase an awesome buying experience. Simply stated, “buy your next new or used BMW at Casey BMW Newport News“! More
by Happy Owner of a 2019 BMW X4
Employees Worked With
Other Employees :
Finance, Genius, and Detailing also contributed greatly to the team that made this an amazing experience. , Dennis Grant
May 22, 2019
BMW X5 purchase Dennis and the whole Casey BMW team went out of their way to help us find the perfect vehicle. They even dropped the car at my house and provided us a Dennis and the whole Casey BMW team went out of their way to help us find the perfect vehicle. They even dropped the car at my house and provided us a loaner when we couldn’t make it to the dealership. Their customer service is second to none. We are super happy with our purchase and would recommend Casey to anyone in the hampton roads area. Dennis was exceptional to work with. He is very knowledgeable about all things BMW and extremely friendly and accessible. More
by BMWdoc
May 22, 2019
X3 Purchase Dennis was very accommodating and professional in the sales process. Extremely knowledgeable about BMW products, he clearly answered all questions an Dennis was very accommodating and professional in the sales process. Extremely knowledgeable about BMW products, he clearly answered all questions and made helpful, timely suggestions. More
by X3buyer
Employees Worked With
Wayne Heath, Dennis Grant
May 22, 2019
BMW number 3 We had high expectations of getting a great deal at Casey BMW in Newport News, VA and the General Sales Manager Loyd Howell and Jon Garcia didn't let We had high expectations of getting a great deal at Casey BMW in Newport News, VA and the General Sales Manager Loyd Howell and Jon Garcia didn't let us down. We started out looking for a 2018 but the upgrades to the 2019 were pointed out and Lloyd found the color and interior we wanted and we ended up with a 2019. Veeerrryyy happy. More
by AlKu
