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Casey BMW

Newport News, VA

4.8
1,647 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,647 reviews

July 11, 2019

Most professional dealer ever Completely honest helped out greatest salesman I've ever encountered. Helped me for through my first official car buying experience at a dealership. More

by Jl23benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kellen, Kellen Poto
July 05, 2019

Great I was online looking for BMW’s and came across one that I liked. He got a hold of me and sent pictures of the car that I was interested in. More

by Tony724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Morrow
Jul 10, 2019 -

Casey BMW responded

Thank you for leaving us a 5-star review! We appreciate you taking the time to let us know how your visit went. Customer service is extremely important to us at Casey. We look forward to earning your business in the future!

July 04, 2019

Great experience! Casey BMW staff treated me with respect and courtesy, were pleasant to work with and helped me get exactly the car I was looking for at a very good pr More

by schaves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Morrow, Ryan Thomas
Jul 10, 2019 -

Casey BMW responded

Thank you for giving us a review! We take pride in being able to not only meet, but exceed our customer's expectations. We always make sure our customers leave knowing they received 5-star quality customer service. We would like to thank you for your time and hope you have a great day!

July 02, 2019

Super nice people Jon garcia and don were helpful and informative would buy another car from them in a heartbeat also got great deal on a beautiful car - thanks guys More

by ejgoldberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JonHenry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Morrow
Jul 10, 2019 -

Casey BMW responded

Thank you for the 5-star review! We appreciate you letting us know how your visit went. We are so happy that your visit went well. At Casey, we pride ourselves on making sure every customer receives 5-star quality service. We look forward to earning your business in the future!

June 30, 2019

The Best This was hands down the best car purchasing experience ever. Thank you to my amazing salesperson Jon . You and your team made this such a seamless tra More

by Trice36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JonHenry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2019 -

Casey BMW responded

We would like to thank you for the 5-star review! We always make sure to not only meet our customers’ expectations, but to exceed them! Feel free to visit us for any of your automotive needs and have an amazing day!

June 28, 2019

Very easy going. Because it was an easy and fast process. Didn’t feel pushed into a car. Wasn’t an all day event. Allowed me to make sure it was the car I wanted. More

by Ariannapatrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Morrow
Jul 10, 2019 -

Casey BMW responded

Thank you so much for the 5-star review! We appreciate you letting us know how we did. Please let us know if we can be of any service to you in the future!

June 27, 2019

Loleatha Neclos (DeYonte Farrell) I was pleased with the service that I received from DeYonte Farrell. He was well mannered, knowledgeable and helpful and will recommend others to him. More

by Favored
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeYonte Farrell
Jul 10, 2019 -

Casey BMW responded

Thank you so much for the 5-star review! We appreciate you letting us know how we did. Please let us know if we can be of any service to you in the future!

June 26, 2019

Easy Process Ordered a new Z4 ... took less than an hour. Once the car was at the dealership, picked it up in two hours. One of the most hassle-free car buying exp More

by pk252
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Morrow, Ryan Thomas
Jul 10, 2019 -

Casey BMW responded

Thank you for your review! We are glad to know your experience with us was positive. Your feedback is encouraging and will continue to motivate us in our goal to provide the best service around. Please let us know if we can be of any assistance to you in the future. Thank you and have a great day!

June 23, 2019

Great I had an amazing experience. Didn’t have to wait a the dealer all day I was in and out of the dealership. Dennis took care of all my needs. Thank you More

by Bhot23!!czx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Grant
Jul 10, 2019 -

Casey BMW responded

Thank you so much for taking the time to let us know how we did during your recent visit to Casey. We are so happy that Dennis was able to assist you. We appreciate your loyalty and look forward to earning your business in the future.

June 20, 2019

Buying experience I was totally blown away thinking I would never be able to own a new BMW Flagship model 7 Series much less a used one until Mr. Morrow proved me wrong More

by Brucebva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda F, Donald Morrow
Jul 10, 2019 -

Casey BMW responded

We would like to thank you for the 5-star review! We always make sure to not only meet our customers’ expectations, but to exceed them! Feel free to visit us for any of your automotive needs and have an amazing day!

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