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Casey BMW

Newport News, VA

4.8
1,647 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,647 reviews

August 23, 2019

AMAZING CUSTOMER SERVICE I love walking into an establishment and being greeted at the door! When I went to Casey BMW DeYonte Farrell did exactly that! He is very knowledgea More

by Frankie24
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeYonte Farrell
August 17, 2019

Great experience Kellen was excellent.. He was professional and polite..not pushy at all. Great experience overall. Smooth easy process..he listened. I would definitel More

by Tfwalker26
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Price
Recommend Dealer
Yes
Employees Worked With
Kellen Poto, Kellen Poto
August 13, 2019

Joe & Amanda were Awesome!!!!! Joe was very professional and he got me exactly what I wanted. Joe took his time with me and made me feel comfortable about the car I was purchasing. More

by Shansweet
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Recommend Dealer
Yes
Employees Worked With
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2019

Dreams do come true! I came in completely blind looking for a car and Kellen helped me from beginning to end with the entire process. I am most appreciative of him listen More

by Sassy3
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Recommend Dealer
Yes
Employees Worked With
Kellen Poto, Kellen Poto
August 10, 2019

Kellen was very friendly. He was like family. Both Kellen & Trey went above and beyond. They were both friendly and very pleasant. My wife & I appreciate them both very much. I would not hesitate More

by Joekool#2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A, Kellen Poto, Trey Leggett, Kellen Poto
August 10, 2019

Kellen was excellent! Thank you for wonderful service and listening to my needs! I love how efficient the process was! Thank you for making it easy! I love my new car!!! More

by Tatsiana Morales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kellen Poto, Trey Leggett, Kellen Poto
August 10, 2019

Jon & Lloyd were great to deal with. Replaced a 2014 X3 previously purchased at Casey with a new 2019 X3. Great deal and everything went very smoothly. Jon and Lloyd were very professio More

by Jeff R.
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Quality Of Work
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Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
JonHenry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Thomas
August 08, 2019

Diesel Discovery After being sent to the wrong dealership, the up and down of a having the right vehicle in stock, I discovered the 5-series Diesel. The vehicle was l More

by Diesel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deyonte Farrell (5 star)
August 06, 2019

Great buying experience with Kellen Poto at Casey BMW. I had a great buying experience with Mr. Kellen Poto at Casey BMW. He was very friendly and made the buying process quick and hassle free. He was very More

by Jsrinker24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kellen Poto, Trey Leggett, Kellen Poto
August 06, 2019

Outstanding Experience--Purchased a BMW 2019 X1 28I A On Friday, 8/2/19 I acquired my 4th BMW from Casey. The Sales Consultant and the service he provided was nothing short of excellent. Joe Hargraves h More

by SSWABMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Leggett
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