Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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AMAZING CUSTOMER SERVICE I love walking into an establishment and being greeted at the door! When I went to Casey BMW DeYonte Farrell did exactly that! He is very knowledgea I love walking into an establishment and being greeted at the door! When I went to Casey BMW DeYonte Farrell did exactly that! He is very knowledgeable of the different functionalities of the BMW that I purchased and took his time answering every question I had. His work ethic is very impressive for this day in age! DeYonte definitely made this my best car buying experience! More
Great experience Kellen was excellent.. He was professional and polite..not pushy at all. Great experience overall. Smooth easy process..he listened. I would definitel Kellen was excellent.. He was professional and polite..not pushy at all. Great experience overall. Smooth easy process..he listened. I would definitely recommend Kellen More
Joe & Amanda were Awesome!!!!! Joe was very professional and he got me exactly what I wanted. Joe took his time with me and made me feel comfortable about the car I was purchasing. Joe was very professional and he got me exactly what I wanted. Joe took his time with me and made me feel comfortable about the car I was purchasing. Amanda answered all my 100 questions. She was very patient with me. More
Dreams do come true! I came in completely blind looking for a car and Kellen helped me from beginning to end with the entire process. I am most appreciative of him listen I came in completely blind looking for a car and Kellen helped me from beginning to end with the entire process. I am most appreciative of him listening to what i wanted and for striving to fulfill everything and beyond i requested. Casey BMW is highly recommended. More
Kellen was very friendly. He was like family. Both Kellen & Trey went above and beyond. They were both friendly and very pleasant. My wife & I appreciate them both very much. I would not hesitate Both Kellen & Trey went above and beyond. They were both friendly and very pleasant. My wife & I appreciate them both very much. I would not hesitate to tell anyone I know to come to this dealership and to seek out Kellen and or Trey. They are tops in my book and I will forever be so grateful for what they've done for my wife & me. More
Kellen was excellent! Thank you for wonderful service and listening to my needs! I love how efficient the process was! Thank you for making it easy! I love my new car!!! Thank you for wonderful service and listening to my needs! I love how efficient the process was! Thank you for making it easy! I love my new car!!! More
Jon & Lloyd were great to deal with. Replaced a 2014 X3 previously purchased at Casey with a new 2019 X3. Great deal and everything went very smoothly. Jon and Lloyd were very professio Replaced a 2014 X3 previously purchased at Casey with a new 2019 X3. Great deal and everything went very smoothly. Jon and Lloyd were very professional and would most certainly purchase from again in the future. Love the new X3, the electronics have come a long way. Ryan helped out at the end, very helpful. More
Diesel Discovery After being sent to the wrong dealership, the up and down of a having the right vehicle in stock, I discovered the 5-series Diesel. The vehicle was l After being sent to the wrong dealership, the up and down of a having the right vehicle in stock, I discovered the 5-series Diesel. The vehicle was loaded and made right to fit my size. It handled and affirmed my preference for a BMW. It was a good deal, I asked for a great deal but was denied by one of the salesman. Overall, I gave this dealership a four due to the lack of truly understanding the customer and not performing to the customer. They even forgot to provide a free tank of Gas. My sales agent corrected the manner quickly after my return and if it were not for my sales agent, I would not have bought my car from this dealership. More
Great buying experience with Kellen Poto at Casey BMW. I had a great buying experience with Mr. Kellen Poto at Casey BMW. He was very friendly and made the buying process quick and hassle free. He was very I had a great buying experience with Mr. Kellen Poto at Casey BMW. He was very friendly and made the buying process quick and hassle free. He was very knowledgeable of the product line which told me right away that i came to the right place. Highly recommend dealing with him and look forward to future business. More
Outstanding Experience--Purchased a BMW 2019 X1 28I A On Friday, 8/2/19 I acquired my 4th BMW from Casey. The Sales Consultant and the service he provided was nothing short of excellent. Joe Hargraves h On Friday, 8/2/19 I acquired my 4th BMW from Casey. The Sales Consultant and the service he provided was nothing short of excellent. Joe Hargraves has been my salesperson since the purchase of my first BMW. He has always been professional and very helpful. Trey Leggett was the sales manager for my purchase this time and he was also very professional ,respectful and on "top of his game." Joe and Trey both took their time with me to ensure that I understood what I was doing. Casey BMW will always be my dealership and I will continue to recommend them to others. Thanks Casey!! More