Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Help from Kellen My wife and I are BMW owners throughout the years and we will buy a car from Kellen. It is just a question of timing. Kellen was very helpful with m My wife and I are BMW owners throughout the years and we will buy a car from Kellen. It is just a question of timing. Kellen was very helpful with my inquiry, exceptional customer service More
Pleasure Doing Business with Them Just picked up my 2d BMW from Casey. Purchased my first several ago and was very impressed with the forthrightness of our customer adviser. This tim Just picked up my 2d BMW from Casey. Purchased my first several ago and was very impressed with the forthrightness of our customer adviser. This time, we opted for a European delivery; with the able assistance of Lloyd Howell and Joe Hargraves, our car became a reality! Once again, both gentlemen were honest, worked through a myriad of detail and answered all of my questions, while providing me with a fair price for a terrific car. Both are to be commended and I wish more car sales personnel were of this ilk! More
Casey BMW Great Quality Service by DeYonte Farrell Casey BMW facility was immaculate! I had the most pleasant and professional service provided by Mr. DeYonte Farrell! He was such a genius at his bus Casey BMW facility was immaculate! I had the most pleasant and professional service provided by Mr. DeYonte Farrell! He was such a genius at his business. He was very patient with his skilled salesmanship. I thoroughly enjoyed his mannerism as well as friendly service he provided to me and my family. No doubt, in all my vehicle buying years, HE’S THE BEST EVER! Seek DeYonte out, you’ll be happy you did!! I also met Mr. Lloyd Howell, he was awesome too but I mostly dealt with Mr. DeYonte Farrell. More
Excellent good service for everythingI and nice staff friendly and helpful - no reason for criticism - clean repair work shop - nothing wrong with everything a good service for everythingI and nice staff friendly and helpful - no reason for criticism - clean repair work shop - nothing wrong with everything and I would love to come back To CASEY More
Awesome Salesmanship Kellen was awesome. He was knowledgeable about all the cars he showed me including the features. He picked up quick on my style and helped me to recog Kellen was awesome. He was knowledgeable about all the cars he showed me including the features. He picked up quick on my style and helped me to recognize my wants and needs in the amenities of the vehicle. He is professional and honest. He is patient and understanding, he pays attention to detail, a true salesman indeed! He took my personal needs, wants, issues and indecisiveness into consideration and it was greatly appreciated. Thank you Kellen More
A joy to work with Kellen is a true professional and helped in every aspect of my car buying experience. He is friendly and knowledgeable which made this a truly great e Kellen is a true professional and helped in every aspect of my car buying experience. He is friendly and knowledgeable which made this a truly great experience. More
Passion and Commitment Drives Mr. Poto Kellen has been fantastic in assisting me with searching for my next BMW. Despite my finicky desires and determined expectations, Kellen remains comm Kellen has been fantastic in assisting me with searching for my next BMW. Despite my finicky desires and determined expectations, Kellen remains committed to finding my car, even though it might not be available until next year. (I want a BMW Certified Pre-Owned 2019 or 2020 X4 M Competition in a specific color and trim with the Executive package.). It’s fairly easy to recognize that Mr. Poto has a passion for satisfying his customers. He is always attentive and amenable to my ever-changing desires. I’m looking forward to continuing my relationship with Casey BMW, thanks to Kellen’s support. More
Recommend Kellen and Casey BMW Great overall experience. Kellen was very helpful and patient and answered all of our questions and was quick to address any possible concerns. Took t Great overall experience. Kellen was very helpful and patient and answered all of our questions and was quick to address any possible concerns. Took the extra time to make sure we were happy and had a good and efficient experience. More
2016 BMW 750i "BMW Individual" Package Trey Legget and Joseph Hargrave, were cognizant of the Flagship 7-series BMW, that I was interested in and contacted me as soon as the 2016 BMW xDrive Trey Legget and Joseph Hargrave, were cognizant of the Flagship 7-series BMW, that I was interested in and contacted me as soon as the 2016 BMW xDrive-Individual Package arrived to the Casey BMW Dealership. I was able to lay eyes on the vehicle prior to going through the pre-inspection process. For Trey and Joe to keep me in the loop upon the car arriving to their dealership, I was afforded the 1st opportunity to see if this particular vehicle would be the perfect fit for my family and myself; sure enough, it was love at first sight! Trey and Joe were very informative by giving me all the ins & outs on how the vehicle operates and highlighting the safety features of the vehicle. Trey and Joe made sure that I was not only comfortable with the ride, but also satisfied with a competitive rate and offered a better APR than my actual credit union. Trey is the by far the best Sales Manager and his reputation precedes himself, the same goes for Joe as a Sales Dealer! Makenzie Green was also very knowledgeable and thorough in her presentation as a BMW Genius service member, instructing me on how to perform the smart table functions on the rear headrests/arm rests! I recommend that potential BMW buyers operate through Trey, Joe, and Makenzie! Thank you Casey BMW for being First Class! More
Bought a used car My experience by far one of the best experiences I have ever had. Kellen was so concerned about my needs and he made me feel comfortable. Very organiz My experience by far one of the best experiences I have ever had. Kellen was so concerned about my needs and he made me feel comfortable. Very organized and knowledgeable. Made it a pleasure to be there and to purchase a car from him. So friendly and professional . More