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Casey BMW
Newport News, VA
1,647 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,647 reviews
October 04, 2019
Casey BMW just made a miracle happen for me ! They are beyond excellent. I was able to get in what was affordable & looked up to par with my personality. beyond excellent. I was able to get in what was affordable & looked up to par with my personality. More
by Coach
Employees Worked With
Kellen Poto, Trey Leggett
October 03, 2019
Excelant experience getting a 2019 440i xDrive Joe Hargraves did a great job in finding the 440i to meet everything I told him to look for. The entire process went smoothly from my perspective. I Joe Hargraves did a great job in finding the 440i to meet everything I told him to look for. The entire process went smoothly from my perspective. I was able to take a week to decide whether I wanted to keep my current car or trade it in for the 440i xDrive without pressure from anyone at the dealership. I highly recommend Casey BMW and especially Joe Hargraves if you are in the market for a BMW. More
by Dan
October 01, 2019
It was phenomenal! Don and the rest of the team were truly dedicated to providing All Star customer service! Don was extremely knowledgeable and made my decision so much Don and the rest of the team were truly dedicated to providing All Star customer service! Don was extremely knowledgeable and made my decision so much easier. More
by Taymi
Employees Worked With
Donald Morrow
September 29, 2019
Great service I was pleased with the customer service at Casey BMW. LLoyd Howell and Don Morrow were very professional and friendly and I would definitely recommend I was pleased with the customer service at Casey BMW. LLoyd Howell and Don Morrow were very professional and friendly and I would definitely recommended to anyone looking for a great service. More
by Dess
September 29, 2019
Service car Serviced my car, as I have done since I moved to this area four years ago, and was totally satisfied. Jason Stamer has always treated me so well and a Serviced my car, as I have done since I moved to this area four years ago, and was totally satisfied. Jason Stamer has always treated me so well and always helpful, the shuttle driver Dan Williams is always so pleasant and all that work there. More
by wespaillat
Employees Worked With
Jason Stamer
September 29, 2019
New Purchase Thank you Casey BMW for the outstanding customer service that was provide to me during my purchase...Also the presentation of the car and the explanat Thank you Casey BMW for the outstanding customer service that was provide to me during my purchase...Also the presentation of the car and the explanation of the devices were spot on.....100% Class Act More
by Rob
Employees Worked With
Mr. Farrell , Donald Morrow
September 25, 2019
Best car buying experience yet! Having purchased many cars from dealerships in my lifetime I have learned to expect many negatives. I only experienced positives during every step o Having purchased many cars from dealerships in my lifetime I have learned to expect many negatives. I only experienced positives during every step of the way!!! More
by Fimbas
Employees Worked With
Donald Morrow
September 23, 2019
Relaxing and professorial experience The gentleman who helped us pick out and purchase our new car was very professional. He also took the time to make us feel very comfortable with the The gentleman who helped us pick out and purchase our new car was very professional. He also took the time to make us feel very comfortable with the decision we made. He was very informative and was very educated about the vehicle. More
by Melinda
Employees Worked With
DeYonte Farrell
September 21, 2019
$1000.00 Bucks for NOTHING!!! Took my 5 Series to BMW because the engine light had came on. Was assured that engine would go off after being serviced. Did not happen. And to top it Took my 5 Series to BMW because the engine light had came on. Was assured that engine would go off after being serviced. Did not happen. And to top it off, the car started cutting off after the BMW service, which it was not doing before they worked on it. I contacted BMW about the problem and the service guy wasn't concerned AT ALL the situation and the fact that I had just paid BMW $1000.00. If nothing else my car should have at least been running and not cutting off. The service guy was quick to say that they had nothing to do with it, nor did he offer me the option to bring the car back. I will NEVER take my car ther again. POOR CUSTOMER SERVICE!!!! More
by Cee9
Employees Worked With
Mike Bullus
September 19, 2019
My Salesman was very genuine I went looking for a car at Casey BMW because my nephew had a fast,and good experience with his salesman DeYonte Farrell he was very helpful and under I went looking for a car at Casey BMW because my nephew had a fast,and good experience with his salesman DeYonte Farrell he was very helpful and understanding I would recommend him to friends and family. I didn't buy a car but enjoyed the helpful tips and test drive I had. More
by Chris E
Employees Worked With
DeYonte Farrell
