Cascade Subaru

I had an excellent experience purchasing my Subaru from Cascade. This is my second Subaru I have purchased from Matt Harteis. He is very knowledgeable and personable. Richard Luklan was also very helpful a Cascade. This is my second Subaru I have purchased from Matt Harteis. He is very knowledgeable and personable. Richard Luklan was also very helpful and the financing process went very smoothly. More

Cascade Subaru was the third dealership I walked into the morning I was determined to find a car. The two prior dealerships were so different. One was automatically trying to get any lease penalties I had pa morning I was determined to find a car. The two prior dealerships were so different. One was automatically trying to get any lease penalties I had paid to them directly, get the highest monthly payment they could get, without listening well to what I wanted. The second dealership was clearly doing well selling the type of car I was looking at in their dealership, and really not interested in taking any time. I believe the comment was, "why don't you come back when you know what you want." I knew exactly what I wanted - AWD and the best deal I could get. Pretty simple. The reception at Cascade Autogroup was friendly, and I was directed to their Subaru team since that's what I was interested in. Matt Harteis was with me in under 5 minutes, is an excellent listener, took the time to look up the features on the car I drove in, then asked what I was looking for and literally had a car on the lot that was perfect. I dropped a retainer, and picked up the car the next day. I have a STEM background and am comfortable with very technical features, so he showed me advanced features on the car and was willing to discuss some of the improvements in the 2025 Crosstrek Sport. It's important to understand that I have had a lot of mansplaining when I've gone to dealerships, and Matt was not that guy. He was great. If you need a car, I would highly recommend you visit Cascade Autogroup. Jennifer Hikade in their business office made the financial side of the work easy and quick. You will probably become a return customer like many of their other customers. This is what customer service used to look like before the megastores took over. More

Everyone at this dealership was great and friendly. They made us feel that none of our questions were dumb ones. We also very much enjoyed the conversations. They made us feel that none of our questions were dumb ones. We also very much enjoyed the conversations. More

This was our first experience with Cascade Subaru, and we cannot speak highly enough of how we were treated. On the first day, my husband went alone to see how the dealership operated. He was greeted by Ma cannot speak highly enough of how we were treated. On the first day, my husband went alone to see how the dealership operated. He was greeted by Matt Harteis and was treated with a high level of professionalism and no pressure. He was even so kind as to allow my husband to test drive a vehicle to our home to see if the car would fit in our garage. Today was our delivery day, and Matt was very patient with all of our questions. He spent so much time with us to make sure we became familiar with the vehicle as well as the dealership and finished just as his next delivery appointment arrived. Richard Luklan also helped us with the financial part of the deal and made us very comfortable during this transaction. We are both very happy with the vehicle and have confidence in the dealership. We would highly recommend Matt to anyone who is looking for a vehicle More

Matt was great. He spent a lot ot time with me showing the car's feaures and answering questions. I'd buy another car from Matt He spent a lot ot time with me showing the car's feaures and answering questions. I'd buy another car from Matt More

This is a great dealership with really friendly and helpful staff in all departments. Our salesman , Matt treated us like family and was awesome to work with in buying a new Outback and trading our 201 helpful staff in all departments. Our salesman , Matt treated us like family and was awesome to work with in buying a new Outback and trading our 2019 Forester in on. Had been coming here to service our Forester from time to time and knew that this was where I was going to buy the next one from based on how well I was treated in a fast and friendly way! More

I picked up my fleet vehicle from this location and was helped by Mathew Harteis. I received excellent service and would highly recommend anyone looking for a Subaru to go see him. Very professional, patie helped by Mathew Harteis. I received excellent service and would highly recommend anyone looking for a Subaru to go see him. Very professional, patient, and knowledgeable. If/when I need to purchase a new vehicle I will be coming back. More

Matt Harteis assisted with the delivery of my fleet vehicle. Matt was extremely helpful and took time to go over all the features of the vehicle. I would not hesitate recommending Matt to anyone lookin vehicle. Matt was extremely helpful and took time to go over all the features of the vehicle. I would not hesitate recommending Matt to anyone looking for a new or used vehicle. More

This is the second Subaru I bought from Cascade Subaru. Matt Harteis and Carol Crandall were very friendly and professional. Matt took the necessary time to look for a used vehicle using the parameters t Matt Harteis and Carol Crandall were very friendly and professional. Matt took the necessary time to look for a used vehicle using the parameters that were important to me and came up with several good choices. He gave good, detailed info on the operation of the vehicle that was purchased. Carol carefully explained all different warranty choices. More

I bought my 5th Subaru from Matt Harteis at Cascade Subaru last week. Over the years, he continues to provide an extraordinary level of customer service and I would highly recommend anyone looking to Subaru last week. Over the years, he continues to provide an extraordinary level of customer service and I would highly recommend anyone looking to buy a Subaru from cascade to ask for him when they get there. More