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Casa Ford Lincoln

El Paso, TX

2.3
340 Reviews

5815 Montana Ave

El Paso, TX

79925

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Showing 340 reviews

May 20, 2016

AWESOME SERViCE!!!! My Salesman Josh Sizemore was very helpful, knowledgeable, kind and attentive to my needs. I am so in love with my car that he recommend it and it is More

by jtoo89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sizemore
May 23, 2016 -

Casa Ford Lincoln responded

Thank you so much for your review! We're happy to hear you had a great experience and that you got the perfect new ride! We hope you enjoy it!

May 05, 2016

Great Service Alex Rios was very professional and helpful. Made my buying experience great. Will definitely refer family and friends to go see Alex at Casa Ford. More

by J. Olivares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rios
May 06, 2016 -

Casa Ford Lincoln responded

Thank you for your review! We're happy to hear you had a great buying experience and hope you enjoy your new ride!

May 03, 2016

Great Service!!!! I'm very pleased with my vehicle the help that i received was amazing. The sales rep. was so kind and attentive to my needs. I will definitely come ba More

by Hnryrzc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Valdez, Mike Rivera
May 05, 2016 -

Casa Ford Lincoln responded

Thank you for your review! We hope you enjoy your new ride. Thank you for coming in to see us and welcome to the Casa family.

April 19, 2016

Ridiculous Was lied to by Alex Aguirre regarding warranty I had when finalizing and signing contract for my car. I was in an accident and it was a total loss. I More

by errod
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Aguirre
Apr 19, 2016 -

Casa Ford Lincoln responded

We would like to sincerely apologize for what happened at our dealership. We'd like to assure you that we care about all of our customers and their needs and we are looking into this internally to ensure this does not happen again. If you give us a call, we would like to discuss this further and do what we can to make this right. Again, we apologize and look forward to speaking with you further over the phone.

Apr 21, 2016 -

errod responded

I really hope you can help. Should I ask for anyone specific when I call?

March 23, 2016

Excellent Service My Salesman Joe Colon listened to my needs & helped me make the process of buying a new 2016 Ford Edge way easier. He was knowledgeable & prompt to a More

by MED9296
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Colon
Apr 19, 2016 -

Casa Ford Lincoln responded

Thank you for your review! We're happy to hear you had a great experience and we hope you enjoy your new Ford Edge.

March 22, 2016

James Czekalski He was very helpful to me and my parents . Answered all of our questions even though we asked one too many he was professional with his work and made More

by Jramirezbbb4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Czekalski
Apr 19, 2016 -

Casa Ford Lincoln responded

Thank you for your wonderful review. We're happy to hear you had a great experience and were able to make a purchase! We hope you enjoy your new ride.

March 21, 2016

Great Service My salesman, James Czekalski, helped to make the process of finding another car after my accident pain free! He provided GREAT customer service and ma More

by MJMcLean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Czekalski
Apr 19, 2016 -

Casa Ford Lincoln responded

Thank you for your review! We're happy to hear you were able to find another car and we hope that you enjoy it. Thank you for coming in to see us!

March 18, 2016

Sales person very knowledgeable about a variety of vehicles Ozzy Sarabia is a very knowledgeable sales representative. Casa Ford is very lucky to have him on their team!!! Ozzy went out of his way to make us More

by eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzy Sarabia
Apr 19, 2016 -

Casa Ford Lincoln responded

Eddie, thank you for your review. We're happy to hear you had a great experience with Ozzy. We hope you enjoy your new car.

March 03, 2016

Alex hostetler Great to work with. Phenomenal service. Would recommend to anyone in the market for a new car. up front price. very military friendly. He even called More

by Rangerboy28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex hostetler
Apr 19, 2016 -

Casa Ford Lincoln responded

We'd like to thank you for taking the time to leave us a review. We are glad to hear you were able to find the perfect new ride. Thank you for coming in to see us!

February 28, 2016

Comfortable and easy The dealership and my salesman were awesome to work with and made it easy. They really cared that I got a good deal and I was good with everything tha More

by Crich120mm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oswaldo Sarabia
Apr 19, 2016 -

Casa Ford Lincoln responded

We're happy to hear that you had a great experience at our dealership and were able to drive off the lot with a new truck. We hope you enjoy your ride. Thank you for coming in to Casa!

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