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Casa Chevrolet of Prescott

Prescott, AZ

2.7
84 Reviews

400 Prescott Lakes Pkwy

Prescott, AZ

86301

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Showing 84 reviews

February 08, 2026

So far my experience has been great from Nate. The salesman kids gonna go far in life, other than that I’ve dealt with Anne in the service department and I’ve had a transmission filter, change and More

by Rolland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Kitner sales, Anne in service I don’t know or remember other people listed above Steve and Heath
February 08, 2026

This is the first service I’ve had on my new truck Service was great. Love how everything has a work flow on the app so you can always check on your vehicle and your technician. Keep the great work More

by Rolland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate was amazing. So is Anne, Steve Secor, Heath Janzen
February 07, 2026

Took me vehichle in for coolant leak (appointment) they stated it would take a day. 7 days later we got it back, no call, no update, no loaner just left my family high and dry. 8 months later still same More

by Kyl.lindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heath Janzen
January 08, 2026

Coolant leaked out on the way home from dealership after replacement of coolant control valve. Yesterday retrieved vehicle after replacement of the def injector. After driving 5 miles, got the same error co More

by Sdkephart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heath Janzen
April 23, 2025

So I needed a set screw for the engine air cleaner on our Chevrolet Blazer. For a original equipment replacement screw the dealer wanted $22.00 dollars. I found a useable one at ACE for $.55 cents. Are More

by Devo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Parts Department
March 23, 2025

The service department stinks. I dropped my truck off on February 24, picked it up march 14th. The first week there no one even looked at my truck. I was given an excuse for th More

by Roccabarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heath Janzen
February 26, 2025

Clean place and helpful employees. I will keep going back for any service I need. Thank you. More

by becky.pinkley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb, Patricia Fulton
December 24, 2024

Bob was very rude and he made comments that offended me only wanted to talk about his book he wrote it was the worst book about Jesus Christ I have ever seen he said if I was Warren Buffett I would be able More

by deegrantham54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bob worst sales associate I've ever talked to
December 05, 2024

Very classy , professional service with great employees. Full line of vehicles, with extra touches . Would and have recommended to anyone for sales or service. More

by Gipt921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb , Shawn turner
October 25, 2024

Poor customer service in the service department. I purchased a brand-new Silverado with a lift kit on it. The Truck has 26k miles and both CV boots are torn. They blamed the tears on the lift that L More

by machinebaseball79Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anna
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