Casa Chevrolet of Prescott
Prescott, AZ
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So far my experience has been great from Nate. The salesman kids gonna go far in life, other than that I’ve dealt with Anne in the service department and I’ve had a transmission filter, change and The salesman kids gonna go far in life, other than that I’ve dealt with Anne in the service department and I’ve had a transmission filter, change and fluid flush and oil change as of right now I’m happy if I ever need real service and something fails on my truck and things are just as good I will update. I hope they stay as good as they’ve been thus far cause that would be great to find a place so well keep up the good work guys and gals. More
This is the first service I’ve had on my new truck Service was great. Love how everything has a work flow on the app so you can always check on your vehicle and your technician. Keep the great work Service was great. Love how everything has a work flow on the app so you can always check on your vehicle and your technician. Keep the great work More
Took me vehichle in for coolant leak (appointment) they stated it would take a day. 7 days later we got it back, no call, no update, no loaner just left my family high and dry. 8 months later still same stated it would take a day. 7 days later we got it back, no call, no update, no loaner just left my family high and dry. 8 months later still same leak. Took in for breaks, was done in a day, but breaks only lasted 6 months. Don't know what they do here, but they haven't truely fixed anything on our vehichle. Go to phx, this place is a nightmare. More
Coolant leaked out on the way home from dealership after replacement of coolant control valve. Yesterday retrieved vehicle after replacement of the def injector. After driving 5 miles, got the same error co replacement of coolant control valve. Yesterday retrieved vehicle after replacement of the def injector. After driving 5 miles, got the same error code and notification and mph was limited. What's going on with this dealership?! More
So I needed a set screw for the engine air cleaner on our Chevrolet Blazer. For a original equipment replacement screw the dealer wanted $22.00 dollars. I found a useable one at ACE for $.55 cents. Are Chevrolet Blazer. For a original equipment replacement screw the dealer wanted $22.00 dollars. I found a useable one at ACE for $.55 cents. Are you kidding me? More
The service department stinks. I dropped my truck off on February 24, picked it up march 14th. The first week there no one even looked at my truck. I was given an excuse for th I dropped my truck off on February 24, picked it up march 14th. The first week there no one even looked at my truck. I was given an excuse for that . The next week I was told they could not locate a new transmission cooler line in the United States. On the 13th of March I came to the service department to get some paperwork I had left in my truck, thinking it was gonna be there only a couple days. My truck was located in the service department, but they didn't have the part. The morning of March 14th I get a call it is fixed and come pick it up. Today, March 22nd I see a spot of oil on the ground under the truck, when I look under the truck I see my truck is missing parts that were never put back in place. What the heck!! Wonder what kind of lies the will tell me now. Worst service department ever More
Bob was very rude and he made comments that offended me only wanted to talk about his book he wrote it was the worst book about Jesus Christ I have ever seen he said if I was Warren Buffett I would be able only wanted to talk about his book he wrote it was the worst book about Jesus Christ I have ever seen he said if I was Warren Buffett I would be able to purchase a vehicle from lamb Chevrolet he's a pour excuse for a human mocking our Lord and Savior.. I would never recommend lamb Chevrolet to any one as long as he is employed there. More
Very classy , professional service with great employees. Full line of vehicles, with extra touches . Would and have recommended to anyone for sales or service. Full line of vehicles, with extra touches . Would and have recommended to anyone for sales or service. More
Poor customer service in the service department. I purchased a brand-new Silverado with a lift kit on it. The Truck has 26k miles and both CV boots are torn. They blamed the tears on the lift that L I purchased a brand-new Silverado with a lift kit on it. The Truck has 26k miles and both CV boots are torn. They blamed the tears on the lift that LAMB installed and said warranty wouldn't cover that. They wanted $1700 for 2 new CVs. I purchased them for $250 and installed myself in a couple hours. I would expect them to stand by their work and honor the parts that wore out premature due to the components that LAMB installed! More

