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Casa Autoplex

Las Cruces, NM

4.4
703 Reviews

470 West Boutz Road

Las Cruces, NM

88005

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Showing 703 reviews

September 18, 2013

Do not buy a car through Borman. Their sales department staff will try every old school car dealer trick in the book on you. They will over-price the new vehicle, under-value your trade-in, and offer you h More

by SColmant
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Holden, J. Fitzpatrick, Jacob Benavidez
February 21, 2013

The dealers are all really friendly when you are there to buy a car, it all goes down hill once you actually sign the papers. I am basically screwed because they told me there was only one problem with the c More

by batgirl822
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Justice, and others
November 05, 2012

Boss of salesman tried to force us into buying vehicle in color and option package we did NOT want. (More expensive of course.) Never offered to try to find what we wanted at another regional dealership, a c More

by loyal for customer
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris and boss
May 12, 2012

Changed owners, went to "one price". Changed owners, went to "one price". Service center told me an expensive oil leak to fix, about $1000. My trusted mechanic of 10 years told me the More

by hardingj
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
several
February 25, 2012

Horrible place to but a car. Choose another dealer. The salesmen are not allowed to tell you what price the vehicles are, so you cant know what is in your budget. The price is based off your credit. If you More

by katana9699
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron, Robert
January 31, 2012

A truly pleasant experience. I left with my new car feeling I got the best deal and trade-in. Borman will surely be my first choice for my next car. More

by desm2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie
January 10, 2012

WEnt in to buy a car as advertised, turns out advertised price was only if you used THEIR financing. Salesperson could not do anything without first talking to his manager. They kept shoving pieces of pape More

by ElDocky
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager ?John , salesman: Manny
January 02, 2012

Roger Cavazos and Borman's Ford service team has been servicing my 2001 Lincoln Town Car for almost five years. I am very happy with the quality of the technician's work. I am especially happy with the i More

by Doug Dent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Cavazos
October 18, 2011

I purchased a 2009 car from this dealership. I waited around to sign paperwork and wasn't able to drive off the lot for over 12 hours. Everybody had excuses to why it was taking so long. After all this More

by krstn2602
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luis Renteria and several others
September 13, 2011

My sales person respected my wishes while I was shopping. I requested that he "leave me alone" until I asked for him. He gave me his card and went away. I dislike being "hawked" by a salesman. When I wan More

by umpire20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark E. and Noah