Casa Autoplex

Good experience for car purchase. I was very pleased with the overall professional treatment of my sales person. He was very attentive to our needs and not pushy. He gave wide latitude I was very pleased with the overall professional treatment of my sales person. He was very attentive to our needs and not pushy. He gave wide latitude in selection of vehicle we bought because we were considering two different brands and models. Pricing was fair since car was a cash purchase. More

Hyundai Accent After reviewing the paper more throughly (although I read every page before I signed) I noticed that there were still charges that I did not agree to After reviewing the paper more throughly (although I read every page before I signed) I noticed that there were still charges that I did not agree to such as the $995 for the "security system/window etching". We talking with the finance person he gave me the impression it was free. After reading the paper work for it. It's not refundable. Greatttt More

Best experience ever! As I previously mentioned, this experience was wonderful. Everyone we talked to was so nice and ready to help. Definitely planning on coming back for As I previously mentioned, this experience was wonderful. Everyone we talked to was so nice and ready to help. Definitely planning on coming back for my next purchase. Thank you so much Ruben Arvizu! More

Much improved dealership Excellent experience. Got a great price, and the salesman weren't pushy or annoying. Very pleased with my purchase. I have purchased a car from bor Excellent experience. Got a great price, and the salesman weren't pushy or annoying. Very pleased with my purchase. I have purchased a car from borman previously and this was a way better experience. They must have changed management. More

Elantra car reveiw and purchase Very satisfied with the car. Very satisfied with the car. Very satisfied with the car. Very satisfied with the car. Very satisfied with the car. Very Very satisfied with the car. Very satisfied with the car. Very satisfied with the car. Very satisfied with the car. Very satisfied with the car. Very satisfied with the car. More

Worst Experience! My sales person, OJ, was terrific. Unfortunately, his support manager is completely unprofessional and disrespectful. OJ pointed out some defects in My sales person, OJ, was terrific. Unfortunately, his support manager is completely unprofessional and disrespectful. OJ pointed out some defects in the paint job on my car and offered me touch up service. I wouldn't have known unless he pointed them out, so I was very happy about that. Since I live 45 miles away and it's difficult to get to the dealership during business hours, OJ and I coordinated dropping off the vehicle the night before the service was to be performed. When I arrived, OJ was at lunch so my son and I waited. During that time, OJ's manager walked up to us and started asking us what we needed. I advised him that I was there to drop off my vehicle for service. He proceeded to tell me that the service department was closed and that I'd have to return. I advised him that OJ and I had already coordinated the drop off. He then adamantly argued that neither OJ or he could do anything about the service times and that I would have return. Again, I had advised him that OJ and I had coordinated the drop off and that OJ had set things up - "OJ has already set this up for me." Again, he told me that unless I received a call from the service department that nothing would be happening and that I'd have to come back. I stopped trying to make him understand and then asked him to just walk away; and that OJ would be taking care of me. He left mumbling something that sounded like obscenities, but I cannot be sure. A few days before - on the day of the my purchase - this same manager added an additional 500.00 dollars to the price of my vehicle. I called this out to the finance manager and his supervisor, who then called it out to the manager. The manager rudely came into the finance meeting claiming everything was correct, to which everyone in the room pointed out the inaccuracy. He finally understood the error and left the room. A few days later, a support person who handles registration called me. Lacking any customer service skills, he just asked "Did you inspect the vehicle yet?" I was at a loss since he called me at work, so I responded by not understanding the question. He merely repeated the question, "Yes, did you inspect the vehicle yet? We need the paperwork." Again, I was confused because I though everything was handled by Borman. He sighed deeply in frustration and proceeded to explain rudely what he needed. I told him that I would call back later and just hung up. I could not believe the utter lack of customer service. For these reasons, I will NEVER do business with Borman again. Nor will I ever recommend Borman to any of my friends or relatives. More

Purchase expierience During my expierience with my sales rep Ruben Arvizu at the Borhman Auto Plex was excellent in all areas of my needs and wants. Excellent service! During my expierience with my sales rep Ruben Arvizu at the Borhman Auto Plex was excellent in all areas of my needs and wants. Excellent service! More

Very satisfied customer My experience with this dealership was great. The salesman David Whitmore was very helpful . At no time did I feel pressured to purchase. All of my qu My experience with this dealership was great. The salesman David Whitmore was very helpful . At no time did I feel pressured to purchase. All of my questions were answered. Mr. Whitmore took the time to let me test drive more than one vehicle. Freddie in finance explained every detail, and Pat Sullivan in sales was also very helpful. More

kool It was ok for being my first time goin there to purchase a car for my wife she was happy with it and i will also recommend my family to go check out b It was ok for being my first time goin there to purchase a car for my wife she was happy with it and i will also recommend my family to go check out borman More

Nathan Miller and the internet sales department are great! I had a wonderful experience purchasing my car at Borman Autoplex in Las Cruces, New Mexico. This was the second car I purchased there within several I had a wonderful experience purchasing my car at Borman Autoplex in Las Cruces, New Mexico. This was the second car I purchased there within several months. I would prefer to have a root canal than deal with a new car purchase, but Nathan Miller and Pat in the internet sales department were just so informative and helped make the process smooth and comfortable. Nathan gives a great mini workshop on the workings of the car and encourages questions after the sale. Great team! More