Back

Carville's Auto Mart

Grand Junction, CO

4.8
517 Reviews
Carville's Auto mart sets the standard for providing quality, affordable pre-owned automobiles as well as giving back to the community that supports its business. This teamed with quality service provides the customer with a very positive and memorable purchasing experience. Customer Satisfaction is the number one goal. Their commitment to the customer prevails before, during and after the sale. The distinction of a "Dealership with a Difference" will be earned with each and every customer. Come experience why over 40,000 people drive a car from Carvilles Auto Mart. Carville's Auto Mart "A Dealership With A Difference"
Contact Dealership

2507 Highway 6 and 50

Grand Junction, CO

81505

Directions

By Type

Showing 517 reviews

February 26, 2018

Awesome Our salesman Steve Snyder was excellent. We knew what we wanted on his lot and he made it happen within our budget. He knew what he was talking about More

by Charger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Snyder
February 10, 2018

Best experience by far! The dealership has improved tremendously since we bought from them years ago. They have a great selection and have the cars detailed nicely! Great exp More

by Robtra89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Snyder
February 10, 2018

Steve Snyder is awesome! So I was a new car buyer going into Carvilles with somewhat of an idea of what I wanted. I had my mom and I am a 20 year old female, so we don't know More

by AmberSmith1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Snyder
January 17, 2018

New RV purchase We had a very satisfying experience. Worked with Darrin on the phone and in person. He is extremely knowledgeable in regards to the Prism RV. Showed u More

by Reni1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Carville, Chris Matlock
January 13, 2018

Quick transaction I was doubtful I could get into a car as soon as I did! Steve made it happen!!!! They go above and beyond!!! He got me into the exact car I wanted!!! More

by thughes96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Frohm, Steve Snyder
December 14, 2017

best buy i ever made thank you lucas WENT TO CARVILLE'S lucas .was my salesmen i called ahead of time told him what i was looking for he had 2 trucks ready for me to test drive as soon More

by ozzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Hotz
December 12, 2017

Carvilles Steve the salesman who helped me was very friendly, answered all of my questions and made sure I was happy. Couldn't be happier with Carvilles. More

by D.t.24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Snyder
December 04, 2017

Fast and friendly I have never had a car dealership work so fast and be so prompt with customer care, even on a Sunday when they are closed. I love my new car. More

by Crystalm964
Recommend Dealer
Yes
Employees Worked With
Chris Matlock
November 29, 2017

2018 Coachman Prism Chris was great to work with - he didn't pressure me, but did check back in with me during the looking at it phase. Darian has a Prism - he explained More

by moki123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Matlock
Nov 30, 2017 -

Carville's Auto Mart responded

Hello and thank you for your great review!! We are pleased to hear that Chris did a great job working with you guys! Happy trails and enjoy your Prism from all of us down here at Carville's Auto Mart!

November 19, 2017

Horrible Service Department and Customer Service We purchased a new motor home from Carville's and the overall purchase experience wasn't bad but there were several minor issues we asked them to fix More

by Bret E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiffany, Lucas Hotz
Dec 04, 2017 -

Carville's Auto Mart responded

Bret, I apologize if our service department did not meet your expectations. We strive to provide the best customer service to all of our customers before and after the sale. Without feedback from our customers we are not able to better improve our services here at the dealership. I have reached out to you several times to better understand where we can improve in our service department but I have been unable to get in contact with you or your wife. I did review our notes from service and did see that you did not need the camper until the weekend before Thanksgiving which we did have it completed in time as you requested. After reviewing the repair list your wife left on 9/29/17 I also did not see any reference for a winterization to be done on the camper. Temperatures did not drop low enough to be any danger of freezing while the camper was here and if we had any concern we would have called to recommended doing so. We will not perform any work without authorization from our customers. What was on the list was several items such as a loose cabinet, storage doors sticky and hard to open, loose screws and nails and replacing some knobs etc.. again no reference to the winterization. I would like to go over that list with you to ensure again that all of these issues were addressed. We are aware the LP gauge is still an outstanding item which did not come in time for your trip. As far as the duct tape, this was not a fix for the fabric in the wheel well but was to secure the fabric while the adhesive dried. It was forgotten to be removed after the adhering process and I apologize for the inconvenience this may have caused you. Bret, if our service department had been open when you picked up the camper we would have been more that happy to perform your winterization but feel it would have been unnecessary being you were leaving on your trip. When we reschedule I will be more than happy to do a winterization for you at no charge and if you need to get it done sooner in your area I would also be willing to pay for those expenses. I hope we can better serve you in the future and I hope you are enjoying your new RV.

...
36
...