Carville's Auto Mart
Grand Junction, CO
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Awesome Our salesman Steve Snyder was excellent. We knew what we wanted on his lot and he made it happen within our budget. He knew what he was talking about Our salesman Steve Snyder was excellent. We knew what we wanted on his lot and he made it happen within our budget. He knew what he was talking about and answered all our questions. We had a good experience. More
Best experience by far! The dealership has improved tremendously since we bought from them years ago. They have a great selection and have the cars detailed nicely! Great exp The dealership has improved tremendously since we bought from them years ago. They have a great selection and have the cars detailed nicely! Great experience! Steve Snyder was awesome! Carvilles should hold on to him as he made the experience enjoyable! More
Steve Snyder is awesome! So I was a new car buyer going into Carvilles with somewhat of an idea of what I wanted. I had my mom and I am a 20 year old female, so we don't know So I was a new car buyer going into Carvilles with somewhat of an idea of what I wanted. I had my mom and I am a 20 year old female, so we don't know too much. Steve didn't take advantage of us knowing that. We knew enough to get by. Steve had contacted me via email previous to meeting and he was always awesome and understanding. He did all he could to get me my Bug! It was on the line and barely out of detail, so I was the first one to test drive it and eventually buy it. Steve was real and calls himself "an awful salesman" because he wants his customers to be happy and safe in their new cars. And by real I mean he will try any car with you and as many as you need to look at to find the perfect one. I drove 3 cars before we came across the Beetle and so he knew that one was it as I squealed like a weirdo. Anyway, Steve is awesome and he even worked out a deal for my mom for the car I test drove previous to the bug and a week later he sent her home with that one also. Which is awesome to me! He was a breath of fresh air, he didn't push any cars on us ever and just wanted to know what we were looking for. If I ever need another car, or I want to trade my Beetle in (not for a loooong time), I hope Steve will still be there to work with. As id request him by name for sure. Also, he's looking to see what he can do for me regarding my beetles front bumper as it has duct tape on it from the previous owner; so he has been in contact with me since as the service department makes up their mind if they are fixing the bumper or not. So here's to hoping! Yay! More
New RV purchase We had a very satisfying experience. Worked with Darrin on the phone and in person. He is extremely knowledgeable in regards to the Prism RV. Showed u We had a very satisfying experience. Worked with Darrin on the phone and in person. He is extremely knowledgeable in regards to the Prism RV. Showed us every little thing and answered all of our questions. Patient and very helpful. Also thanks to Chris for making the paperwork a breeze:-) More
Quick transaction I was doubtful I could get into a car as soon as I did! Steve made it happen!!!! They go above and beyond!!! He got me into the exact car I wanted!!! I was doubtful I could get into a car as soon as I did! Steve made it happen!!!! They go above and beyond!!! He got me into the exact car I wanted!!! I would use them again! More
best buy i ever made thank you lucas WENT TO CARVILLE'S lucas .was my salesmen i called ahead of time told him what i was looking for he had 2 trucks ready for me to test drive as soon WENT TO CARVILLE'S lucas .was my salesmen i called ahead of time told him what i was looking for he had 2 trucks ready for me to test drive as soon as i got their, i test drove the first truck being a 2005 Chevy 2500 hd duramax it was clean with lower miles compared to most diesel trucks in this town, found a fem small problems it had on the test drive the dealer was more than happy to fix the problems and gave me a lower price than orginal saw in the add i would defiantly buy from them again. More
Carvilles Steve the salesman who helped me was very friendly, answered all of my questions and made sure I was happy. Couldn't be happier with Carvilles. Steve the salesman who helped me was very friendly, answered all of my questions and made sure I was happy. Couldn't be happier with Carvilles. More
Fast and friendly I have never had a car dealership work so fast and be so prompt with customer care, even on a Sunday when they are closed. I love my new car. I have never had a car dealership work so fast and be so prompt with customer care, even on a Sunday when they are closed. I love my new car. More
2018 Coachman Prism Chris was great to work with - he didn't pressure me, but did check back in with me during the looking at it phase. Darian has a Prism - he explained Chris was great to work with - he didn't pressure me, but did check back in with me during the looking at it phase. Darian has a Prism - he explained the Prism in detail. More
Horrible Service Department and Customer Service We purchased a new motor home from Carville's and the overall purchase experience wasn't bad but there were several minor issues we asked them to fix We purchased a new motor home from Carville's and the overall purchase experience wasn't bad but there were several minor issues we asked them to fix prior to delivery. The repairs were poorly made, including the use of duct tape to secure wheel well liner, or they weren't done at all. We used the motor home for the summer and dropped it off in the fall for winterization and several warranty repairs. They held onto the vehicle for 8 weeks before finally calling to advise that it was ready to be picked up. We picked up the motor home, only to find that they failed to winterize it. We called to complain and ask for a hasty winterization and were advised that their service department is closed and that they had "no idea why it wasn't done." Lucas (Luke) was unwilling to help in any way and played the clueless idiot card, blaming other staff for the work that was not done rather than accepting responsibility and working to resolve the issue. The staff has a habit of "passing the buck", blaming other departments but not resolving issues. I highly recommend that you avoid Carville's at all cost. Their service is terrible and they do not accept responsibility for their own mistakes. More




