Carville's Auto Mart
Grand Junction, CO
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 369 reviews
super excited Rose was awesome! Super easy to work with and as excited about the sale as me! Love love love the new car! Thanks so much Rose! Rose was awesome! Super easy to work with and as excited about the sale as me! Love love love the new car! Thanks so much Rose! More
Great time I gave jarod a 5 star because he were polite and he helped me out as much as possible I really couldn't have ask for more I gave jarod a 5 star because he were polite and he helped me out as much as possible I really couldn't have ask for more More
excellent customer service As returning customers, we were very pleased to work with Jarod again. He got us into a new car that we love, and his customer service was stellar! T As returning customers, we were very pleased to work with Jarod again. He got us into a new car that we love, and his customer service was stellar! Thank you, Jarod!! - Codi Goller More
excellent process we shopped a little pick-up, agreed to buy it, prices was great and the truck in excellent condition. Over the next week my circumstances changed an we shopped a little pick-up, agreed to buy it, prices was great and the truck in excellent condition. Over the next week my circumstances changed and I had to back out of the sale. Normally you can see the worst from a used car operation after canceling, but these guys were entirely honorable, made it easy, no hassle. I will absolutely go back to these guys when we need our next vehicles. Carville's was a very professional operation. Huge inventory, easy to work with. Good coffee. Serious. More
So helpful We worked with Lucas and Darin and we're able to get a new camper!!! They were awesome Lucas helped me over the phone on his day off!! And Darin worke We worked with Lucas and Darin and we're able to get a new camper!!! They were awesome Lucas helped me over the phone on his day off!! And Darin worked very hard to help us get the financing we needed!!! We don't live in the area and had a long drive to pick it up and they made sure everything was good to go before we left!! Awesome selection to choose from and awesome helpful friendly people!!! Thanks guys!!! More
Jared made the purchase easy, and with no pressure I got a great vehicle from Jared, he addressed all of my concerns and desires and worked out a great price for me. Now several days later I am even h I got a great vehicle from Jared, he addressed all of my concerns and desires and worked out a great price for me. Now several days later I am even happier with my purchase than the day of. More
WORST CUSTOMER SERVICE EVER Except for the terrible experience that I just had that I will make sure to add to that page and a few other by the end of the evening. Last week Except for the terrible experience that I just had that I will make sure to add to that page and a few other by the end of the evening. Last week I called in on a car that wasn't even there yet (it was on its way in a truck) The gentleman that answered the phone when I called took my info and said he would call me the second it gets detailed and ran through an inspection. So I've been checking on it over the passed week to see when it was done. And this morning I drove by and saw it on the Lot finally, but I didn't get a call from anyone. So I called and explained my situation and somebody put me on hold to find the person that said they would do this for me. After 17 minutes of being on hold I decided to hang up and call again because I'm pretty sure you forgot about me. So I called again and explained my situation, AGAIN, and was transferred to a nice lady named Rose that apologized for what had happened and scheduled me for 5:00pm today. So I drive from Fruita very excited to test drive a car that I'm really wanting to purchase and when I show I see it out front ready for a test drive (like she said it would be) and I go inside and ask for Rose, but it turns out she's not there, so a salesman (I believe his name is Bob) takes my ID and takes me out to the car, he seemed confused so he went inside and comes back out to tell me that the car sold... The car that I had an appointment to come test drive and had a separate salesman "calling me the second it hits the lot." I knew you guys had a bad reputation but I decided to put that behind me because you had the car I wanted to buy and then you treat me like that and waste an hour of my time and energy, not to mention get me pretty excited. You all should really work on your customer service and keep your ducks in a row because it seems like a giant mess. That being said, I will never come back and I will make sure to tell everyone I possibly can about my experience so they too won't waste time and energy just for a slap in the face like that. More
Great experience! Nick took our very difficult financial situation and made the car buying expierence painless. We never felt pressured like we have felt at other deale Nick took our very difficult financial situation and made the car buying expierence painless. We never felt pressured like we have felt at other dealerships in the past. Carvilles made my family feel right at home on their lot and in their office. If you need a vehicle check out carvilles first ! More
Treated very well These guys worked very hard to get a great deal done for me. I couldn't be more pleased with the service I received. I would highly recommend Auto Mar These guys worked very hard to get a great deal done for me. I couldn't be more pleased with the service I received. I would highly recommend Auto Mart to anyone in the market for a used vehicle. Jarod did a great job putting me in a truck I love and can afford. Thanks again. More
Great experience, love my new ride! Jarod was great! Friendly and helpful, did his best to make it as quick as possible. No pressure sale, was very thorough in giving us the figures So Jarod was great! Friendly and helpful, did his best to make it as quick as possible. No pressure sale, was very thorough in giving us the figures So we could calculate if it was in our budget. We had a great experience, will totally recommend anyone who is looking for a new car to go see Jarod!! :-) More