Carville's Auto Mart
Grand Junction, CO
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Awesome Tory has been very helpful and has went out of his way to make sure to get us into a vehicle that fits our needs and budget. Not pushy, very kind and Tory has been very helpful and has went out of his way to make sure to get us into a vehicle that fits our needs and budget. Not pushy, very kind and considerate. Highly recommended!!! Will definitely do business with Carvilles and Tory again!! More
Everyone was super nice and extremely helpful!!! They had the vehicle we wanted and gave us more than we expected to get out our trade-in vehicle! Great experience will definitely use this dealership They had the vehicle we wanted and gave us more than we expected to get out our trade-in vehicle! Great experience will definitely use this dealership again!! More
Amazing customer service When we went in we were up in the air if we planned to come away with anything. Nick helped us find exactly what our family needed and then some witho When we went in we were up in the air if we planned to come away with anything. Nick helped us find exactly what our family needed and then some without all the hassle of feeling forced into anything!! Amazing!! More
Really needed to upsize Due to our increase of family size we wanted to get a vehicle that would accomadate our needs.. My husband and I were worried that we would qualify to Due to our increase of family size we wanted to get a vehicle that would accomadate our needs.. My husband and I were worried that we would qualify to be financed a loan, to my surprise we were able to. Nick worked with us through the whole process, went over and beyond, even taking his time to help us on his day off. We were able to get a 2014 Dodge Durango and we are very happy with out new vehicle and greatful for Nick. More
We were in desperate need of a car My fiance and I work full time and share one vehicle, and that vehicle no longer functioned and we needed a new car ASAP. After spending all day going My fiance and I work full time and share one vehicle, and that vehicle no longer functioned and we needed a new car ASAP. After spending all day going dealership to dealership, Tory at Carvilles was the ONLY one who made it possible for us to get a car in what seemed like an impossible situation!! We left with a car the same day we arrived looking. I was very impressed at how much Tory worked with us to help us out as much as he did. More
Consistent Reliability I just purchased my third vehicle from Carville's. Each time I have appreciated the way they met my needs. Their inventory gave me a great opportunity I just purchased my third vehicle from Carville's. Each time I have appreciated the way they met my needs. Their inventory gave me a great opportunity to find what I wanted, and the staff was friendly and helpful. For my last purchase, Nick Sites hung will me for several days answering my questions, showing me trucks, and giving me space and time to make my choice. Other staff were also very courteous and professional in making sure that the truck I purchased was clean and in good condition. More
Thanks Nick After being turned down all over town for financing we turned to Carvilles. First impression to be honest, sucked. An older salesman was rude and we w After being turned down all over town for financing we turned to Carvilles. First impression to be honest, sucked. An older salesman was rude and we were leaving. This guy must have seen the exchange and approached us apologizing. His name is Nick and he helped us leave with a vehicle.. Thanks Nick More
Can't believe they are still in business. Terrible company Carville completely screwed my husband and I over. I purchased my vehicle from them back in October 2015. The PT Cruiser (Loser) that I bought from th Carville completely screwed my husband and I over. I purchased my vehicle from them back in October 2015. The PT Cruiser (Loser) that I bought from them worked just fine for the first couple of months that I owned the car and then BAM! My car started having problems and overheating. We had to get a rental car so that we could go out of town in February and celebrate our 15th Wedding Anniversary because we couldn't take the car that we had just bought from Carville. The first time I took my car in they said that I had a bad radiator and fixed it. Two days later my car overheated again so I had to schedule another appointment to have it fixed. It took them forever to get me in again and I had almost hit my limit on miles for my warranty. They said that it was a bad radiator hose and now my car was fixed. A couple of weeks later my car started to smoke when I started it and every time that I accelerated. I called them again and they sent me to a different shop to have my car diagnosed. They had my car for a week and didn't care that I had to find a ride to and from work every day. The place I took it to said that it was a bad turbo, and the warranty that was purchased on the car specifically excluded the turbo, but I would be okay to drive my car. They said that it would be a little messy, would have to fill my car with oil all the time because the turbo is oil cooled, and I would be a little smoky. I tried to call the service manager for a week and never received a return call. At this point my miles are up on my warranty, but I still have to drive my car because I don't have any other way to get to work. I felt defeated and wanted to give up. I called again and still no one calls me back. After a few more weeks go by and my car is getting worse I called the service center again. Their manager tells me that she can work some kind of deal out with me and to bring it in a couple of days. When my husband goes to drop the car off they act like they have no idea why he is there and treats him terribly. I had to call and talk to the service manager again and she tells me that they are going to diagnose the car for the fourth time. She tells me that my turbo was not bad and that I had a leaky gasket valve. She tells me again that they have fixed my car and that it has stopped smoking. She also mentions that they will need to put a hose on my car the following week to complete the services. She even told me that I should be able to use my car without a problem. Now I have a car that will not run! I can't even take it to the shop, we can't get to and from work. I tried calling the service center again, NO RESPONSE, tried calling a manager at Carville, NO RESPONSE, I tried talking to the person that sold me the car. She tells me that she needs to get authorization from her manager to trade my crappy car for possibly another crappy car and that she will call me back, but once again NO RESPONSE. I called again the next morning and talked to an office manager at Carville. She tells me that she is going to have her general manager call back when he gets in at 10:00 am. Well, I got the same response as every other time, which was NOTHING! I would never recommend them to anyone. What a terrible experience followed by terrible customer service. If you are thinking of buying a car from them, erase that thought and run in the opposite direction! More
I had a great experience. . ..went to look. Drove away in a 2015 Nissan note! Zach went out if his way to get me into the car I wanted in just a few hours! Highly recommend! 5 ..went to look. Drove away in a 2015 Nissan note! Zach went out if his way to get me into the car I wanted in just a few hours! Highly recommend! 5 stars More
Go See Tory At Carvilles The sells man Tory Turpin down at carvilles got us into a nice newer car for practacly nothing he made our experience at carvilles relaxing and stress The sells man Tory Turpin down at carvilles got us into a nice newer car for practacly nothing he made our experience at carvilles relaxing and stress free if i had to recommend any dealer ship it would be carvilles and the sells man Tory Turpin More