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Carville's Auto Mart
Grand Junction, CO
362 Reviews
Carville's Auto mart sets the standard for providing quality, affordable pre-owned automobiles as well as giving back to the community that supports its business. This teamed with quality service provides the customer with a very positive and memorable purchasing experience. Customer Satisfaction is the number one goal. Their commitment to the customer prevails before, during and after the sale. The distinction of a "Dealership with a Difference" will be earned with each and every customer.
Come experience why over 40,000 people drive a car from Carvilles Auto Mart.
Carville's Auto Mart "A Dealership With A Difference"
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 362 reviews
June 09, 2016
Can't believe they are still in business. Terrible company Carville completely screwed my husband and I over. I purchased my vehicle from them back in October 2015. The PT Cruiser (Loser) that I bought from th Carville completely screwed my husband and I over. I purchased my vehicle from them back in October 2015. The PT Cruiser (Loser) that I bought from them worked just fine for the first couple of months that I owned the car and then BAM! My car started having problems and overheating. We had to get a rental car so that we could go out of town in February and celebrate our 15th Wedding Anniversary because we couldn't take the car that we had just bought from Carville. The first time I took my car in they said that I had a bad radiator and fixed it. Two days later my car overheated again so I had to schedule another appointment to have it fixed. It took them forever to get me in again and I had almost hit my limit on miles for my warranty. They said that it was a bad radiator hose and now my car was fixed. A couple of weeks later my car started to smoke when I started it and every time that I accelerated. I called them again and they sent me to a different shop to have my car diagnosed. They had my car for a week and didn't care that I had to find a ride to and from work every day. The place I took it to said that it was a bad turbo, and the warranty that was purchased on the car specifically excluded the turbo, but I would be okay to drive my car. They said that it would be a little messy, would have to fill my car with oil all the time because the turbo is oil cooled, and I would be a little smoky. I tried to call the service manager for a week and never received a return call. At this point my miles are up on my warranty, but I still have to drive my car because I don't have any other way to get to work. I felt defeated and wanted to give up. I called again and still no one calls me back. After a few more weeks go by and my car is getting worse I called the service center again. Their manager tells me that she can work some kind of deal out with me and to bring it in a couple of days. When my husband goes to drop the car off they act like they have no idea why he is there and treats him terribly. I had to call and talk to the service manager again and she tells me that they are going to diagnose the car for the fourth time. She tells me that my turbo was not bad and that I had a leaky gasket valve. She tells me again that they have fixed my car and that it has stopped smoking. She also mentions that they will need to put a hose on my car the following week to complete the services. She even told me that I should be able to use my car without a problem. Now I have a car that will not run! I can't even take it to the shop, we can't get to and from work. I tried calling the service center again, NO RESPONSE, tried calling a manager at Carville, NO RESPONSE, I tried talking to the person that sold me the car. She tells me that she needs to get authorization from her manager to trade my crappy car for possibly another crappy car and that she will call me back, but once again NO RESPONSE. I called again the next morning and talked to an office manager at Carville. She tells me that she is going to have her general manager call back when he gets in at 10:00 am. Well, I got the same response as every other time, which was NOTHING! I would never recommend them to anyone. What a terrible experience followed by terrible customer service. If you are thinking of buying a car from them, erase that thought and run in the opposite direction! More
by shewitt
Employees Worked With
Nicole - service manager, Michelle Serrano, Adam Reynolds, Jerry Young
June 04, 2016
I had a great experience. . ..went to look. Drove away in a 2015 Nissan note! Zach went out if his way to get me into the car I wanted in just a few hours! Highly recommend! 5 ..went to look. Drove away in a 2015 Nissan note! Zach went out if his way to get me into the car I wanted in just a few hours! Highly recommend! 5 stars More
by Jaynenote
Employees Worked With
June 04, 2016
Go See Tory At Carvilles The sells man Tory Turpin down at carvilles got us into a nice newer car for practacly nothing he made our experience at carvilles relaxing and stress The sells man Tory Turpin down at carvilles got us into a nice newer car for practacly nothing he made our experience at carvilles relaxing and stress free if i had to recommend any dealer ship it would be carvilles and the sells man Tory Turpin More
by derrick77
Employees Worked With
Tory Turpin
May 31, 2016
My experience I had an absolute great experience. I worked with Zack he did an outstanding job to make sure everything was good, and so that I could return to duty I had an absolute great experience. I worked with Zack he did an outstanding job to make sure everything was good, and so that I could return to duty from leave on time. He worked extremely hard to get everything done on a super short timeline. He was outstanding and I would recommend him and Carvilles to anyone. I am extremely satisfied with my expierence 👍🏽👍🏽👌🏽👌🏽???? More
by SaraNicole
Employees Worked With
May 11, 2016
Awesome Very satisfied. Jarod was honest and went above and beyond to get us in the vehicle we needed for our disabled daughter! Thanks for everything! Very satisfied. Jarod was honest and went above and beyond to get us in the vehicle we needed for our disabled daughter! Thanks for everything! More
by Fsprang
Employees Worked With
Jarod Stone
April 23, 2016
Good experience We found this dealership to be a great place to but a car everyone there was helpful and knowkedable thanks to nick sites and friendlness We found this dealership to be a great place to but a car everyone there was helpful and knowkedable thanks to nick sites and friendlness More
by Kieth and mel
Employees Worked With
Nick Sites
April 19, 2016
Hummer I found what i wanted at carvilles along with good customer service . Thank you this place has also given me the change to start building my credit. I found what i wanted at carvilles along with good customer service . Thank you this place has also given me the change to start building my credit. More
by Landeros Avelina
Employees Worked With
Rose Oviatt
April 06, 2016
Great experience! Thank you Matt Frahm and Tory Turpin for a great truck buying experience as always! Quick and easy, no gimmicks. This is my 2nd truck purchased at Car Thank you Matt Frahm and Tory Turpin for a great truck buying experience as always! Quick and easy, no gimmicks. This is my 2nd truck purchased at Carvilles and my 2nd great experience! More
by Jamielgrasso
Employees Worked With
Matt Frahm, Tory Turpin
April 05, 2016
Amazing! Nick Sites made our buying experience easy, fast, and painless. He was most helpful and full of useful information. Very patient with all of our quest Nick Sites made our buying experience easy, fast, and painless. He was most helpful and full of useful information. Very patient with all of our questions. More
by Happy
Employees Worked With
Nick Sites
March 28, 2016
Nick is your guy! My family is very picky about who we buy our cars from. Since we've moved to Grand Junction we've bought 7 cars from Carville's and all have been exem My family is very picky about who we buy our cars from. Since we've moved to Grand Junction we've bought 7 cars from Carville's and all have been exemplary. Everyone in my family from my grandmother to myself only go to Nick because we know he'll get the job done with finding what we want/need for the right price.. I wouldn't go anywhere else! More
by Gabrielle Wedel
Employees Worked With
Nick Sites
