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Carville's Auto Mart

Grand Junction, CO

4.0
362 Reviews
Carville's Auto mart sets the standard for providing quality, affordable pre-owned automobiles as well as giving back to the community that supports its business. This teamed with quality service provides the customer with a very positive and memorable purchasing experience. Customer Satisfaction is the number one goal. Their commitment to the customer prevails before, during and after the sale. The distinction of a "Dealership with a Difference" will be earned with each and every customer. Come experience why over 40,000 people drive a car from Carvilles Auto Mart. Carville's Auto Mart "A Dealership With A Difference"
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2507 Highway 6 and 50

Grand Junction, CO

81505

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Showing 362 reviews

August 01, 2016

Dishonest ran a credit report before given permission to do so. Ask if running my credit report was going to affect my credit score. Was told that it would not More

by Bonne Neffendorf
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Sites
Aug 23, 2016 -

Carville's Auto Mart responded

"Bonnie, after speaking with you and reviewing the events that took place it is very apparent you were well aware that by giving your complete information including your social security number you were co-signing for your son Colton Mason. Colton called you from the dealership and talked to you about co-signing for an automobile he was interested in and you agreed to help him.. He then handed his cell phone to Nick who took all of your information from you including SSN#, birth date, residence information and work information to obtain financing. The fact you were applying for credit to help your son get financing for a vehicle does not effect your credit score, but by the looking at your report your recent derogatory credit most likely did. Per our conversation the last time you had checked your credit was in March of 2015 when you applied for car credit at Kia. Since then you had multiple late payments on your Western Rockies installment loan, and you are currently past due 2 payments on your credit card. Other things such as taking on a new car payment increasing your debt to income can also effect your credit score. Since you have not seen your credit score since taking on the new car payment and with the recent derogatory credit those events are the reasons your score have dropped. Considering also there are several reporting agencies which all scores vary between each different source so your scores can be different. You had mentioned that you are basing your changed credit score from credit wise a site provided by your credit card company. Credit Wise is not what a dealership looks at to obtain financing. The score you received from Kia in 2015 would have been from a Trans Union, Equifax, or Experian. Also a credit inquiry will not put a big hit to your credit and again it was the recent derogatory payments will have effected your credit score. We would be more than happy discuss ways to improve your credit but only you can repair the recent damage you have done by those untimely payments. I believe now after speaking with you on the phone and email conversations I think you understand that we are not the ones responsible for your credit score dropping and hope we have helped show you ways that you can improve your credit score.

July 29, 2016

Awesome dealership great staff Nick is great. He helped me when I thought I had lost all hope. My car i has was barely running and they helped me get a reliable car. Nick even c More

by Tmond0713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sites
July 29, 2016

Great for first time car buyer Excellent customer service. Salesman were not pushy like they usually are. They stuck to my budget and were very flexible with numbers. I had a great More

by Paonia26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Haring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sites
July 19, 2016

Awesome Tory has been very helpful and has went out of his way to make sure to get us into a vehicle that fits our needs and budget. Not pushy, very kind and More

by bmgibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tory Turpin
July 17, 2016

Everyone was super nice and extremely helpful!!! They had the vehicle we wanted and gave us more than we expected to get out our trade-in vehicle! Great experience will definitely use this dealership More

by Kacf17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tory Turpin
July 01, 2016

Amazing customer service When we went in we were up in the air if we planned to come away with anything. Nick helped us find exactly what our family needed and then some witho More

by Nichbelcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sites
June 26, 2016

Really needed to upsize Due to our increase of family size we wanted to get a vehicle that would accomadate our needs.. My husband and I were worried that we would qualify to More

by rmfdchavez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sites
June 17, 2016

We were in desperate need of a car My fiance and I work full time and share one vehicle, and that vehicle no longer functioned and we needed a new car ASAP. After spending all day going More

by Leggo_my_eggo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tory Turpin
June 16, 2016

Consistent Reliability I just purchased my third vehicle from Carville's. Each time I have appreciated the way they met my needs. Their inventory gave me a great opportunity More

by THOMAS E LILLPOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sites
June 11, 2016

Thanks Nick After being turned down all over town for financing we turned to Carvilles. First impression to be honest, sucked. An older salesman was rude and we w More

by Kathi Wallace
Recommend Dealer
Yes
Employees Worked With
Nick Sites
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