Carver Toyota of Columbus - Service Center

65 K Maintenance OK, not much to do at 65 K, but still an important review of my Prius All was fine and just a short time to make sure everything was in expected cond OK, not much to do at 65 K, but still an important review of my Prius All was fine and just a short time to make sure everything was in expected condition. No long wait and I enjoy looking at what's new and for that matter what's used in the Toyota lot. I know I can count on the service center personnel to be professional and as fast as possible and honest in their review. More

Excellent overall experience Excellent service, friendly staff, very clean and orderly service area, quick and thorough work. Nice clean waiting area. Service writer explained al Excellent service, friendly staff, very clean and orderly service area, quick and thorough work. Nice clean waiting area. Service writer explained all work completed. Not sure why my review has to be 25 words long though. People don't like to read long reviews! More

Service Took 3 trips to get everything done (1st time they forgot to do something, 2nd time, found another problem which entailed needing to order, so require Took 3 trips to get everything done (1st time they forgot to do something, 2nd time, found another problem which entailed needing to order, so required a 3rd trip). More

6 month service Excellent follow-up on appt. Arrived early and was greeted asap. Waiting room was clean and well appointed. Service was completed 15 min before I wa Excellent follow-up on appt. Arrived early and was greeted asap. Waiting room was clean and well appointed. Service was completed 15 min before I was expecting and the service rep explained what was performed and I was out the door. Great service! More

Excellent service! Friendly and knowledgeable Customer service was excellent. Larry Newman, who was my service advisor was very knowledgeable. He explained all prospective maintenance, so I coul Customer service was excellent. Larry Newman, who was my service advisor was very knowledgeable. He explained all prospective maintenance, so I could make informative choices on service. Also, provided detailed information about 100,000 mile service maintenance. More

No filter no car wash!! The last three times I was there they keep saying next time I will change the filter. I still haven't got the filter changed and it is 2015 model. Wha The last three times I was there they keep saying next time I will change the filter. I still haven't got the filter changed and it is 2015 model. What happen to the car wash?? More

Awesome Ruthie is great. Kept me informed of everything that was going on. Personable, very friendly. Would definatly recommend Toyota Carver to people. Good Ruthie is great. Kept me informed of everything that was going on. Personable, very friendly. Would definatly recommend Toyota Carver to people. Good job guys a More

Absolute best service center! I have been a customer of Carver Toyota for many years. I bought my Toyota Tacoma from them when they were Weise Toyota (my grandson still drives it) I have been a customer of Carver Toyota for many years. I bought my Toyota Tacoma from them when they were Weise Toyota (my grandson still drives it). I bought my two Rav4 vehicles from them, upgrading my first Rav4 to a hybrid two years ago. The vehicles have always been serviced by the professionals at the Toyota Service Center. They are polite, thorough and always do a great job! I have no plans to change as I am a fully satisfied customer! More

In and out without an appointment I had an appointment scheduled for friday the 9th, but I had a va appointment at Camp Atterbury yesterday and I called to see if I can save a trip on I had an appointment scheduled for friday the 9th, but I had a va appointment at Camp Atterbury yesterday and I called to see if I can save a trip on Friday and get my regular maintenance schedule Wednesday instead. I spoke to Don at the service center and he always come through. He told me, as soon as you get out of your appointment come in that I'll do my best to get you in, since you will be waiting. Well, not even 30 minutes, I was out with my car serviced. Kudos to Don and the service department. Great job. More

NOISE I stopped in and ask about a noise, Dale Denney set an appointment up to get it checked out. When I came back for the appointment, he had everything r I stopped in and ask about a noise, Dale Denney set an appointment up to get it checked out. When I came back for the appointment, he had everything ready to go and even got the shuttle for me. When we came back to pick up the car, Dale Denney greeted me by name and had my paperwork ready to go. The fact that he remembered and called me by name shows me that he cares and I am not just a number. More