Carver Toyota of Columbus - Service Center

Awesome costumer service Nathan Goes Beyond Helping his customer Very professional positive attitude and positive experience and will be back to have his help I watched Nathan Goes Beyond Helping his customer Very professional positive attitude and positive experience and will be back to have his help I watched yesterday he treated everyone with positivity More

No ripoffs at Carver Often car owners have the opinion that service at dealerships is overpriced. I have never had that opinion of the service department at Carver Toyota. Often car owners have the opinion that service at dealerships is overpriced. I have never had that opinion of the service department at Carver Toyota. The staff fully explains any extra recommendations and the cost to me before performing additional work. At my latest trip to have my Highlander serviced, they removed the engine and air filter to show me why they needed to be replaced. One of the filters was not available at the time, so the technician meticulously vacuumed it instead! No ripoffs in the Carver Service Department! More

Fast, quality personalized service The people at Carver are always helpful, knowledgeable and personable. The waiting room is great - I always sit at one of the work spaces and make my The people at Carver are always helpful, knowledgeable and personable. The waiting room is great - I always sit at one of the work spaces and make my time count. And the place is spotless. A lot of care and attention to detail is evident at Carver. In short, great service! More

Excellent experience in the service dept. at Carver Toyota. Very efficient, informative, and fairly priced. Very friendly employees and treated us like family. Would not go anywhere else for service for our T Very efficient, informative, and fairly priced. Very friendly employees and treated us like family. Would not go anywhere else for service for our Toyota Avalon. More

70000 mile service + replace wheel lug nuts This service at Carver was completed on schedule. This service at Carver was completed on time. This service at Carver was completed on cost estimate. This service at Carver was completed on schedule. This service at Carver was completed on time. This service at Carver was completed on cost estimate. The "Review Guideline" is unreasonable, Furthermore, the Carver associate who I interfaced with isn't even listed in this survey. More

Excellent Service was quick and everyone so friendly and helpful. Everything explained to me as to the problem. Will always have my Toyota's services here. Service was quick and everyone so friendly and helpful. Everything explained to me as to the problem. Will always have my Toyota's services here. More

Happy Customer! I had a recall services appointment for a Friday and things came up and I was not going to be able to be at my appointment on time so I call them on T I had a recall services appointment for a Friday and things came up and I was not going to be able to be at my appointment on time so I call them on Thursday and aske about renting a car and bringing my car there to leave over night to get the recall done. Once I got there the service department told me that if I had a little bit of time they would go ahead and do it while I waited. It was all done in about 30min. They saved me money (I didn't have to rent a car) and time ( I didn't have to go back on Friday). Thank you! More

Fantastic service Doesn't get any better Thanks. Completed sooner that expected and that was great. Information presented was very professional and I look forwar Doesn't get any better Thanks. Completed sooner that expected and that was great. Information presented was very professional and I look forward to my 60000 mile check. The Avalon is FANTASTIC. More

Fantastic service While on vacation, and returning home, I had issues with my Toyota Camry. I called the service department and talked with Larry. He told me to bring i While on vacation, and returning home, I had issues with my Toyota Camry. I called the service department and talked with Larry. He told me to bring it right in and they would take care of it. They got my car in, right away. They diagnosed the problem and said we would be able to make it safely back to Wisconsin, where I live. The issue could wait until I got back home. We did get safely, back to Wisconsin and I got everything fixed. Thank you to Larry for putting my mind at ease and reassuring me that we would be safe getting back home. Thanks to all the staff who were courteous and friendly to us, while waiting on the diagnostics. Fantastic place, only wish you were in Wisconsin!!!keep up the great job that you are doing there! It’s a rare thing in this present world we live in! More

Great Service Took my car in for regular service as I have in the past, the service is great. They keep you informed as to what is taking place. They tell you the a Took my car in for regular service as I have in the past, the service is great. They keep you informed as to what is taking place. They tell you the amount of time it will take and are very prompt with that time. I would recommend Carver for sales and service. More