Carver Toyota of Columbus - Service Center

They were very fast. Jared and Marquis did an awesome job telling me that my cabin air filter in my engine air filter were filthy and changing out my wiper inserts. Ruthie did a great job informing me of the telling me that my cabin air filter in my engine air filter were filthy and changing out my wiper inserts. Ruthie did a great job informing me of the prices beforehand and getting me taken care of after everything was all said and done More

Great Employees Everyone there is so friendly and helpful. The popcorn is good, too! I appreciate the comfort of the waiting area and will be returning for future ser Everyone there is so friendly and helpful. The popcorn is good, too! I appreciate the comfort of the waiting area and will be returning for future service. More

Bought 4 brand new tires Monday. Thursday one tire blew. I was driving on the interstate and my car starts wobbling. Having just bought brand new tires I didn’t think flat tire I thought loose lug nut. I ha I was driving on the interstate and my car starts wobbling. Having just bought brand new tires I didn’t think flat tire I thought loose lug nut. I had to drive to an exit it was unsafe to pull over on 465 in Indy at night. Tire was blown off the rim. I called carver and there was nothing they could do to help me. I had to change my tire in Indy in the cold at night. They were closing and couldn’t help me until the morning. Next morning I drove to carver and they didn’t have the tire in stock, sent me to Bill Estes Toyota near my work. Said my tire was under warranty. My car sat at Bill Estes Toyota ALL DAY and they called me multiple times to tell me that they are anti would not pay for my tire because “I drove on a flat” Carver assured me when I bought the tires that if anything happens to those tires it’s under warranty no matter what for a year. Had Bill Estes not just “waived” it they were going to make me pay for another new tire and mount even though I literally just bought that Monday. Toyota is normally so helpful but this incident was incredibly frustrating and I didn’t feel reassured or taken care of I had to continuously “figure it out myself” I was offered a free oil change for my next oil change but I just can’t believe I was going to have to pay TWICE for a tire and mount and was stranded on my own and had to keep trying to get the problem resolved it would have been nice to have just had it taken care of for me as it should have been. Everybody was nice but I felt utterly alone and left to pay for the faulty part days after purchasing it. More

Everyone was amazing!!! When I get ready to trade, it will definitely be here at Carver!!! They all make it so easy! I would invite anyone who is looking for a new Toyota to come here first! will definitely be here at Carver!!! They all make it so easy! I would invite anyone who is looking for a new Toyota to come here first! More

Fairly painless Online scheduling is easy to navigate. Upon arrival, I was processed fairly quickly. The service tech's. remembered my first name. Not too long a w Online scheduling is easy to navigate. Upon arrival, I was processed fairly quickly. The service tech's. remembered my first name. Not too long a wait, and the service tech. who did the actual work, came and showed me the cabin air filter, which did need replacing. Also had the battery replaced, at the last moment. I was overcharged, but I asked for the detailed breakdown of the service, and the desk tech. saw the mistakes, and corrected the bill. More

A # 1 I have been dealing with Carver for over 2 years now in both sales and service. Service representatives were very friendly and helpful. (We are good t I have been dealing with Carver for over 2 years now in both sales and service. Service representatives were very friendly and helpful. (We are good to Go). Thanks, Bob More

Service on my TOYOTA was excellent! I have been dealing with Carver in both sales and service since 1908, with no complaints with sales or service. I have purchased and had all 6 TOYOY I have been dealing with Carver in both sales and service since 1908, with no complaints with sales or service. I have purchased and had all 6 TOYOYAS serviced there. More

Everytime the same: awesome! My car has been taken care by the Carver Dealer for 2 years now. Always very good customer service, getting me earlier notices, easy schedule and fast My car has been taken care by the Carver Dealer for 2 years now. Always very good customer service, getting me earlier notices, easy schedule and fast delivery. Have just good things about it! More

85000 Maintenance Service Service representatives were very friendly and helpful. Service was completed in the amount of time so stated. Worth the effort to schedule service wi Service representatives were very friendly and helpful. Service was completed in the amount of time so stated. Worth the effort to schedule service with them. More

Some kind of update for my radio and an oil change In the morning when i dropped it off the lady that took my car was great. The guy that check me out not happy with. In the morning when i dropped it off the lady that took my car was great. The guy that check me out not happy with. More