Carver Toyota of Columbus - Service Center

On time service Reasonable tire prices A tech broke a sensor and replaced it I’m glad he took care of it and not hid it sensor and replaced it I’m glad he took care of it and not hid it More

At first I was set to give a poor rating. To be honest I raised my rating higher to what I believe is work well done. The only problem is I had to call other dealers to find the part needed, To be honest I raised my rating higher to what I believe is work well done. The only problem is I had to call other dealers to find the part needed, but the service department did follow up and completed the work in acceptable time. More

My comment is regarding documented service. I asked that the spare tire be checked out. There was no mention of this on the service document nor from the service person leaving me to question i I asked that the spare tire be checked out. There was no mention of this on the service document nor from the service person leaving me to question if service was complete. The spare stored under the car is more or less forgotten until it is needed. I've had an issue with bolts not tightened when the tires were rotated by the service department. I almost lost a tire at 70 miles an hour on a trip two days after service. Just wanted assurance that the spare had been looked at and is ready when we need it. Otherwise the service was great. More

Bryce did an outstanding job of "initiating" me into my new vehicle! He was very helpful and oh so patient! This was my first purchase from Carver Toyota, and they set the bar very high for any other Toy new vehicle! He was very helpful and oh so patient! This was my first purchase from Carver Toyota, and they set the bar very high for any other Toyota dealerships! I will be back, but not for a little while, as I love my new Highlander! More

The service that was done to my vehicle as good. Except they did not check the brakes. Before I would see in the paper that the brakes were being check. Also the text message with the link to check Except they did not check the brakes. Before I would see in the paper that the brakes were being check. Also the text message with the link to check on the status of the service that was done is useless you can not see any update. More

This isn't terrible, but always before they washed my car when it was finished. This time they didn't. It was just a nice thing on Carver's part to do and I really appreciated it. Just thought I would ment when it was finished. This time they didn't. It was just a nice thing on Carver's part to do and I really appreciated it. Just thought I would mention it, otherwise that, everything was okay. More

Computers were down, they were supposed to email me and didn’t. Didn’t have time to a recall item- should have been in the schedule from the phone call didn’t. Didn’t have time to a recall item- should have been in the schedule from the phone call More

The Service Department staff was friendly and explained all charges on my bill. The service work was completed in a timely manner. all charges on my bill. The service work was completed in a timely manner. More

Everyone that we came in contact with were very polite and friendly. I would have appreciated a little more attention to detail from the "Detail" department when cleaning my car prior to delivery. and friendly. I would have appreciated a little more attention to detail from the "Detail" department when cleaning my car prior to delivery. More

Received above and beyond service both during and after sale. Shea covered all questions and maintenance requests by bending over backwards with nothing made up. Very pleased, and will continue to contac sale. Shea covered all questions and maintenance requests by bending over backwards with nothing made up. Very pleased, and will continue to contact. More