Carver Toyota of Columbus - Service Center

Safety Recall Visit While the dealership website was not very accommodating initially, I was able to start a dialogue using the chat feature and schedule everything that While the dealership website was not very accommodating initially, I was able to start a dialogue using the chat feature and schedule everything that I wished to get accomplished that way. Nice! Arrived maybe 10 minutes ahead of schedule and was in and out in no time. Appreciate the detailed maintenance check done which uncovered a dirty air filter and weak battery (I elected to take care of those myself). I happened to see that my vehicle was parked in the finish lane so I wandered back out to the service counter unannounced. I didn't see Ruth anywhere but instead of an awkward indeterminate wait, Denny stepped in and completed the checkout. That's what win together looks like to me. More

I had service done to my vehicle and Jeff was very helpful and very accomodating! Excellent service! Everyone in the service area are very friendly helpful and very accomodating! Excellent service! Everyone in the service area are very friendly More

I brought my 2014 Tacoma in for service. I called and got an appointment for the next day. I asked and was given an early morning appointment. The service scheduler was very professional,cord I called and got an appointment for the next day. I asked and was given an early morning appointment. The service scheduler was very professional,cordial and efficient. The service technician was polite and helpful and I was in and back on the road in 40 minutes. Excellent experience! More

Great service department. It's always good to see the same faces. Ruth and Dale have been around a long time. Hope they stay longer. same faces. Ruth and Dale have been around a long time. Hope they stay longer. More

She was very attentive and explained findings very well. I sat down away from the wait lounge and she went to get me when my car was ready. I sat down away from the wait lounge and she went to get me when my car was ready. More

Service on rav 4 Carver is closest Toyota dealership to me. I They have a friendly staff. Service was done in a timely matter. Thanks Carver Toyota for the great serv Carver is closest Toyota dealership to me. I They have a friendly staff. Service was done in a timely matter. Thanks Carver Toyota for the great service! cya in another 5k miles! More

Top notch service The service was great, the waiting area clean, and everyone was very helpful. I would recommend Carver Toyota to family and friends. Thanks for the go The service was great, the waiting area clean, and everyone was very helpful. I would recommend Carver Toyota to family and friends. Thanks for the good service. More

Love coming here, everyone is always super nice and I’m in and out. I had my 40,000 mile maintenance and all was good. in and out. I had my 40,000 mile maintenance and all was good. More

fast and efficient I did have to wait almost 5 minutes when I arrived for someone to acknowledge my presence but once they did, all was great. Only one of 3 persons the I did have to wait almost 5 minutes when I arrived for someone to acknowledge my presence but once they did, all was great. Only one of 3 persons there were with a customer when I arrived but the other 2 were looking at something work related on their computers. Everyone was pleasant. More

Best Customer Service! Carver Toyota has the best staff at a car dealership where I have ever purchased a vehicle. From the first day of purchasing my new vehicle to ever t Carver Toyota has the best staff at a car dealership where I have ever purchased a vehicle. From the first day of purchasing my new vehicle to ever trip for routine service maintenance everyone is so friendly, knowledgeable and efficient. More