Carver Toyota of Columbus - Service Center

Bryce did an outstanding job of "initiating" me into my new vehicle! He was very helpful and oh so patient! This was my first purchase from Carver Toyota, and they set the bar very high for any other Toy new vehicle! He was very helpful and oh so patient! This was my first purchase from Carver Toyota, and they set the bar very high for any other Toyota dealerships! I will be back, but not for a little while, as I love my new Highlander! More

This isn't terrible, but always before they washed my car when it was finished. This time they didn't. It was just a nice thing on Carver's part to do and I really appreciated it. Just thought I would ment when it was finished. This time they didn't. It was just a nice thing on Carver's part to do and I really appreciated it. Just thought I would mention it, otherwise that, everything was okay. More

The service that was done to my vehicle as good. Except they did not check the brakes. Before I would see in the paper that the brakes were being check. Also the text message with the link to check Except they did not check the brakes. Before I would see in the paper that the brakes were being check. Also the text message with the link to check on the status of the service that was done is useless you can not see any update. More

Computers were down, they were supposed to email me and didn’t. Didn’t have time to a recall item- should have been in the schedule from the phone call didn’t. Didn’t have time to a recall item- should have been in the schedule from the phone call More

The Service Department staff was friendly and explained all charges on my bill. The service work was completed in a timely manner. all charges on my bill. The service work was completed in a timely manner. More

Everyone that we came in contact with were very polite and friendly. I would have appreciated a little more attention to detail from the "Detail" department when cleaning my car prior to delivery. and friendly. I would have appreciated a little more attention to detail from the "Detail" department when cleaning my car prior to delivery. More

Received above and beyond service both during and after sale. Shea covered all questions and maintenance requests by bending over backwards with nothing made up. Very pleased, and will continue to contac sale. Shea covered all questions and maintenance requests by bending over backwards with nothing made up. Very pleased, and will continue to contact. More

Took vehicle in since it was difficult to shift out of park. They fixed that, but did not reconnect the lights which light up next to the gear shift to show which gear I am in. Annoying, especially for park. They fixed that, but did not reconnect the lights which light up next to the gear shift to show which gear I am in. Annoying, especially for night time driving. More

Service manager Holly was excellent, but service itself was very poor. Car window left open outside by tech on rainy day, Did not reset my screen after resetting my oil change parameters, obviously did not was very poor. Car window left open outside by tech on rainy day, Did not reset my screen after resetting my oil change parameters, obviously did not check tire pressures but marked them checked on the checklist. I checked pressures before and after service and they were unchanged and none of them were 35 psi as shown on the checklist. More

Friendly people who do their best to expedite the process of getting the work done on people’s cars of getting the work done on people’s cars More